Replaced a hot water heater. Fair price, fast, easy to work with, very punctual. I would definitely…read morework with them again.

James was great! My property is in East Nashville and I have a Toto Toilet that can be sensitive…read more James popped in and helped tighten the Toto, and showed me how to adjust if there is an issue. He was on time, helpful, and super professional. Will use them in the future! Thanks so much

Was very professional and on time and thorough. Keep in mind they don't take credit cards but…read morehighly recommend.

We've used Jack Ward on two occasions and both went swimmingly! For the latest visit, they were…read moreextremely communicative. They took down as much information as possible to understand the situation. Then the plumber called and talked through it some more. He kept us updated on his arrival. When he was working to fix the problem, he talked through what was happening and how he was going to fix it. We're about three weeks out of the issue and *knocking on wood* everything is working as expected. Overall, we were very happy with their customer service and work!

We called with a time sensitive issue that sounded daunting and he jumped on it quickly and solved…read morethe problem

Great work! He was very professional, knowledgeable and pleasant. He even came out on a Sunday bc…read morewe had a bad leak! He saved us lots of time and money and was willing to do anything to help! We will use him EVERY TIME!! Thanks so much!!

Chris Plumbing promptly helped me solve my issue & the service was exceptional. I feel we received…read moregood value today and I learned a thing or two. Would recommend.

The customer service, quality and value was excellent. Chris's explanation of the process and…read moretimeline was easy to understand and follow I would recommend him to friends and family.

Got quotes for repair and replacing my HVAC system from multiple companies. Maynard was the best…read morequote by far and they installed the new system quickly and neatly I really appreciate their help and so glad to have a new system that I hopefully sail not have to repair any time soon. Only negative was I was quoted a smart thermostat and did not receive one. Would have been nice but not necessary. They were also supposed to come and inspect the install and appointments were made and rescheduled a couple of times. They didn't show last week and didn't reschedule this time, so I guess I need to give them a call.

they were at my house 6 times in 10 days in December 2025. Gave the impression they were doing all…read morethey could to rectify with a HVAC Unit I bought form the about 26 months ago. Even got HVAC Mgr and Plumbing Mgr involved and on the phone with the unit Mfg. Still cost $1700 for other attempts to get resolved, but we thought it was fixed. Then came the snowstorm in January, 2026. on 1/25/26 unit stopped heating about 6:00 p,.m. waited until 7:00 a.m. the next morning to call. was told that it might be the end of the week before they could get to me. told her HVAC mgr told me to call him if problems. She said she would get him to call me. texted again after lunch, told the same thing. Today is 2/16/26. I have yet to hear from anyone from Maynard. I did call to cancel service agreement o 1/30/26 and ask for refund. Still have not heard from anyone. Oh by the way, the MFG recomended certifed repair company, HVAC was running again on Monday afternoon. Will not recommend Maynard to anyone. they really do not care.

Fast, reasonable, thorough and fair. Can't ask for much more. The big company is hired before bobby…read moredid a terrible job, but bobby fixed it right up

We hired drain core to do a plumbing inspection before buying our first home, price was reasonable…read moreand inspection was thorough. Afterwards, we were given a few different quotes to fix a problem that was found, each one was reasonable and for different budget types, which we appreciated. We had the work done after move in and we are very happy with the work that done. Thanks drain core!!!

We had a issue with our condenser on our deck not coming on. it was a warm Friday and was going to…read moreget hotter in the next few days. Saturday about 10 am we called lee co to make an appointment to have this looked at and they were at my house at 2.00 pm, We used lee a couple of times before and the last time our techs name was Roberto . He answered all my questions and this was just having it checked out. I was glad to see that he answered the service call this time. I told what was going and he had it up and running in no time. A real good tech . We now are experiencing daytime temps of 95-100 degrees and the system is cooling like it should. Happy wife happy life in a cool house.

Service Agreement buyers beware Does Great work and timely,…read moreunfortunately after signing up with there service agreement their prices are well above average even with the discount for having the service agreement which says UP TO 20% we got 5%. Looked up BBB and they might take advantage of women and older folks when it comes to pricing. Very sad to pay such a high price and if you want to cancel your agreement they back charge you. Buyers be aware

Called Lee Company last Friday because the master bedroom electricity shut off. They sent someone…read moreto come look. He was in and out in less than 10 minutes turns out it was just a tripped fuse which I missed my mistake. But they ended up charging us $139 something so little! I asked him to please charge us less that was just too much and he said nope can't do that. Of course we called back, asking to speak to management. They didn't get back to us. 3 more calls later over half a week I finally got a manager to call me back. Said the guy only charged us $60 to flip the switch, the other $79 was a "dispatch fee". Yes I looked at the box and missed the tripped switch I thought I got them all but come on we payed $139 for 10 minutes of work. They refused to refund us anything from their overpriced fees. Best he could was waive some fees on our next call. Spoiler alert there isn't going to be a next call with the way we were treated. Hey Lee Company, don't treat people like this. Just because times are tough doesn't mean you should rob us blind. I feel very much taken advantage of.

Had Merritt on Oct. 23,2025 to perform our annual Plumbing Check. From the moment he arrived, he…read moreexplained everything and he was 100% on the check list. Professional and Very Experienced. I highly recommend Lee Company and use them for everything they do. Sign on for their services if you haven't already. Very reliable and responsible company.