James was great! My property is in East Nashville and I have a Toto Toilet that can be sensitive…read more James popped in and helped tighten the Toto, and showed me how to adjust if there is an issue. He was on time, helpful, and super professional. Will use them in the future! Thanks so much

This is not a review of the work. Also, the responsiveness…read morewas excellent. That said, 100% missed the mark on my estimate. 100% quoted $1,575 for a job that wound up costing $325. 100% plumbing's solution was so different that I question their integrity. I think they just took advantage of the situation and customer. I wouldn't use them without another quote or two. I had my repair done for a fraction of the cost. Do not recommend.

We called with a time sensitive issue that sounded daunting and he jumped on it quickly and solved…read morethe problem

Great work! He was very professional, knowledgeable and pleasant. He even came out on a Sunday bc…read morewe had a bad leak! He saved us lots of time and money and was willing to do anything to help! We will use him EVERY TIME!! Thanks so much!!

Holt was really flexible about the timing of my appointment as I had house guests. The service…read morerepair man James was on time and solved my problem quickly. He was very friendly and polite and knew exactly how to fix the problem. It was a pleasure dealing with such a good company.

Holt Plumbing is a money greedy company. I was affected severely by a winter storm and was…read moredesperate for help. I called this company and was told that i was not a priority and would come last to retail businesses. I found an alternate to come help me during my need. Holt Plumbing showed up without notice and I'd already had someone else doing the work. These people still charged me and didn't step foot in my house. I refused to pay for service not rendered so they put a lien on my home. I would never recommend this company for business.

Fast, reasonable, thorough and fair. Can't ask for much more. The big company is hired before bobby…read moredid a terrible job, but bobby fixed it right up

We hired drain core to do a plumbing inspection before buying our first home, price was reasonable…read moreand inspection was thorough. Afterwards, we were given a few different quotes to fix a problem that was found, each one was reasonable and for different budget types, which we appreciated. We had the work done after move in and we are very happy with the work that done. Thanks drain core!!!

Mr. Rooter Plumbing was called to address two issues: a clogged kitchen sink and a partial main…read moresewer line clog. I was told that clearing the main line would resolve the kitchen sink problem as well. Before leaving, the technician only briefly tested the kitchen sink and then informed me that the sink issue would actually require approximately **$6,000** in additional work. I was asked whether I wanted to schedule that work, but I declined at that time. After they left, the kitchen sink was still completely clogged. I called the following morning to report that the original problem had not been resolved. Kyle Grissom told me that they do not warranty their drain cleaning work and stated that the only way to fix the kitchen sink was to proceed with the approximately $6,000 repair they had recommended. I found that response extremely disappointing. A customer should reasonably expect that if a company is hired to clear a clogged kitchen sink, the sink will actually be functioning when the job is complete. Instead, I paid for a service that did not resolve the original issue and was immediately directed toward a much more expensive repair. Later that week, I hired Hiller Plumbing. They successfully cleared the kitchen sink clog for less than **$500**, without performing the extensive repair Mr. Rooter insisted was necessary. Based on my experience, I cannot recommend Mr. Rooter Plumbing. If you live in the greater Nashville area, I would recommend looking at other established plumbing companies that stand behind their work.

I don't usually write reviews, but felt like I had to after my experience with Mr. Rooter. I booked…read morean appointment and was given a 4-hour time window. With only 30 minutes left in that window, I got a call saying they wouldn't make it. Frustrating, but I rescheduled for two days later. When the next appointment rolled around, no one showed up at all. I had to call them myself to get an update, only to be told again that they weren't coming. No apology or reasoning. At this point, I can't comment on the quality of their actual work because you'll have to get them to show up first.

I cancelled this appointment and they still came. They were messing with my equipment and denied…read moredoing so but backpedaled when I told them I have everything on camera (which I do) Smh. Dishonesty from the gate. Dodged a bullet there imo. Obviously. And he confused an electrical outlet as something to do w my sewer pump. Smh. Thank god I cancelled. Oh wait they came anyway I Wow. Great response. I did cancel via text. It delivered. Not my fault you didn't acknowledge it. But that's not the issue to me. Coming and messing with the equipment and denying it when I called until I advised them it's on camera. Str8 out lies. Ask him about the electrical box. I have everything on camera showing him where he doesn't belong in my back yard messing with equipment he shouldn't have touched. He should have left when no one answered the FRONT door. I stead he went into my backyard. Nope and lying to me then telling me have a blessed day. To me that's demons talking

We had a major water leak in our front yard (49 year old, original to the house pipes). We were…read morenotified by the water company of excessive use for Jan/early February. We scheduled 3 estimates- 2 were done. Went with this company. They were knowledgeable, explained everything that would need to be done, fair prices, itemized estimate, very professional. We found out about the leak on a Wednesday. They arrived early on Monday and completed the work the same day. Very pleased with the service and the work.

Good honest people , will fix your problems and get you going.plus you are spending your money…read morelocally

Great place for plumbing parts. I urgently needed a couple of parts for kitchen faucets (which are…read morevery old) late on December 28th. Neither Lowes nor HD had the parts. Lowes tech suggested I go to Caputos as they have 'everything'. By the time I found the store it was 15 minutes past closing time. I could see someone in the back checking some shelves so I knocked on the door and guy very kindly came to the front door and unlocked it and I explained my predicament. He opened the place up and we went to the back where he checked the sizes of parts I needed, found them and then paid for them and I was out in five minutes. Really great service which is a rarity these days. Also dealing with a such knowlegeable person is unusual these days (unlike Lowes or HD)

Was very professional and on time and thorough. Keep in mind they don't take credit cards but…read morehighly recommend.

We've used Jack Ward on two occasions and both went swimmingly! For the latest visit, they were…read moreextremely communicative. They took down as much information as possible to understand the situation. Then the plumber called and talked through it some more. He kept us updated on his arrival. When he was working to fix the problem, he talked through what was happening and how he was going to fix it. We're about three weeks out of the issue and *knocking on wood* everything is working as expected. Overall, we were very happy with their customer service and work!

Excellent service! The technician was very informative and got the job done asap, no one likes cold…read moreshowers!

Great work and quick turnaround. Their scheduler was so kind and easy to work with. However, be…read moreaware they do not waive the service fee, and they charge a 3.9% credit card fee. So it added $117 to my bill.

Two sinks in master bath were draining slowly. And if faucet ran water long enough in one sink,…read morewater began to back up into other sink. BJ of Drain Doctor expertly and fairly quickly cleared the line/pipe. I also had him look at drain pipes in our basement where we've had a frustrating problem of an overflowing vent pipe. He made a couple of astute observations and suggested a remedy that a plumber or two had not. Cost was very reasonable for the service.

Fast and easy service. Showed up within 24 hours of our request and solved the drain issue very…read morequickly so we could get back to functioning in our kitchen.