We highly recommend Holt Plumbing. Reasonable price, prompt, friendly service. Dale came out to check our water filtration system & a bathtub spout. Great job and service! read more

Tim B. Was amazing. He went out of his way to make sure everything was in working order. I highly recommend Holt

I've used holt plumbing over 20 years. They have helped out many times. I just used them to fix a leaking spigot outside. It needed. 2 dollar washer installed which I knew but the bill they gave me was for 160.00 dollars. It seams service is not as good and running extra charges to people who mostly can't afford it. I suggest getting quotes from several companies as far as what and how they charge you and don't use Holt read more

Great plumbing company. They did lots of jobs for me in Madison, TN to get our new home ready. They replaced my gas hot water heater, installed a main water shutoff (Flo by Moen), adding a mixing valve, installed a garbage disposal, and ran a water line from the sink to the fridge. They were able to take all my information over a text including photos of the work to be done which was incredibly convenient because it saved time on scheduling someone to come out for an estimate and then come back for the final work. The pricing was fair and reasonable. I would definitely work with Holt Plumbing again in the future. read more

This used to be a GREAT company! We used them for many many years, with excellent service and no problems. They're obviously under new management. They've doubled the price, and on a recent call charged us the $100 for an hour drive back to their shop for a part that could have been bought at the Loews half a mile away. The other new charge is a extra charge to bring the equipment to clear the drain. Very very unethical and shady. Be warned. read more

Well, we are repeat customers. They have done a good job for us every time they come out. On this last water heater emergency, they actually showed up a few hours ahead of projected. The price was communicated ahead of time via text. They asked for a few photos to show the heater. It did take them a bit long to get back to me after I asked for the quote. Both techs were friendly and knowledgeable. They got the job done efficiently and made sure the system was bled properly. They worked neatly and safely. They are on our list every time we need a plumber. read more

I recommend Holt Plumbing. We had to tie-on to city sewer, transitioning from a terrifying old septic tank, and Doug and Chris did it for a good cost and also so seamlessly. We're very grateful to them. read more

Warning do not use holt plumbing not only will you be in debt but they will also try to put a lien on your house, they would workout payments and told me in September they will raise the payment. read more

Holt is the worst!!!! Called for my tankless water heater to be repaired, they charged me just over $1000 and came out on 4 different occasions and I still have cold water. This place will rip you off. Then I called a professional who informed me my tankless was never going to work because it's the wrong size for my home and he did not charge me anything for the visit. read more

Holt Plumbing - The two guys who came and could not make it work, no change till I get one in the mail for $580 this dude must be nuts! - Plumbing Near Me - Old Hickory, Tennessee

Holt Plumbing has helped me on numerous occasions with a variety of issues (installing a washer box, repairing a water heater, and locating a leak) at a rental property. They've been responsive, reasonable, and very communicative. Couldn't ask for much more! read more

Honest, friendly service. We had a leaking outdoor hose faucet and needed to move a water heater. Holt Plumbing was the only company that gave us a fair price up front so we wouldn't have to guess how much it would cost. We checked with several contractor friends of ours and the pricing they gave us was very fair. The technician was very friendly and super helpful. They not only fixed the leak from the old faucet but installed a new faucet in a much more convenient location. I highly recommend their services! read more

Rodney is an exceptional plumber and highly professional, courteous and honest. He has been to our home providing repair services to our plumbing and water pipes both interior and exterior. I would recommend Rodney at Holt plumbing all day long. John and Debbie Old Hickory TN read more

My family has used Holt Plumbing for years. They are our trusted plumbers and have always provided the best service. Not only is their work superb, but also their plumbers are the nicest, most trustworthy employees anywhere. On 9/22/2023 Kyree and Geoff came to my house to diagnosis an issue in my master bath. It appeared as if there could be a leak from my upstairs shower through to the ceiling of the master shower. Black mold had formed in the same area twice. Because I know Holt Pumbing to hire only the best people, and because I could tell Kyree and Geoff were nice gentlemen, I left and went to the gym while they were working. They cut out the small area to view what was going on. Fortunately, there wasn't a leak and it was probably how the vent was venting the moisture. They also cleaned up any debris from their work. They only charged me the minimum for an hours work. I am so grateful for their honesty and thankfully, I won't have a huge bill as I thought could occur. In this day and age when you can't always trust, I thank goodness to be able to rely on Holt Plumbing. read more

Make sure you get the pricing upfront and make sure they clean up after themselves. Things did not go well on the third of 3 jobs so I'm on the fence. read more

Rodney, for Holt plumbing Rodney was great, he kept informed of what was going on. He was courteous, efficient and very knowledgeable of our concerns. Hats off to Rodney. Great experience. read more

Response to the owner's comments: Thank you for a response that has most of the facts skewed. You're trying so hard to sugar coat your toxic business model of excessive price gouging ! Sadly, you don't know any other way to do business. You do very well at trying to justify additional perks that were either not asked for or, unnecessary with the intent to drive the price higher. The items you mention ie pictures, email address, removing the meter box, seed /straw /dirt and more turned out to be a hilarious joke. None of it was relevant. I shared your antics with several other honest & credible plumbers and they all got a good laugh from it although, they really didn't appreciate the bad reputation this gives the plumbing trade. The areas you didn't, or couldn't address are: starting the job (shovels in the dirt) without providing any quote; then your so-called 'techs' ( that could barely speak english) gave a firm quote of $795 ! Not the price range you claim. Here are the factual results of the job: the area to be cleared out consisted of 1 sq ft. patch of grass and half a pail of dirt; no removal of meter box; time to complete was 90 min.; cost was $300 !! So you see Mr. Owner, my initial review was spot on. If anyone reading this is still skeptical, go ahead and use them. Best of luck..... read more

I give one star only for the courteous plumbers who showed up. I wish I could give more, but the manager seems to be running a con job there. I received an $800 water bill AFTER they supposedly repaired the fountain. I wanted to pay them when the work was done, however, the manager (who I suspect is the owner, since I was denied phone access) said I could get an affidavit from them to take to the water company to dismiss the overcharge BUT I would have to pay Holt Plumbing first. I paid the $1,000 for the 3 plumbers and multiple visits to "repair" the fountain, in order to get the affidavit, and the water company said "Your plumber should know that we don't do that." THEN, the next month water bill comes and it's $500 (it should be about $150). I asked the Holt Plumbing manager to come back and finish what they started at no further expense to me, and he never called me back. read more

Holt has been a chore to deal with nearly every time, from the scheduling to the tech being unfriendly, leaving a big mess and often just "putting a bandaid" on the issue to just be done with it quickly or even making the problem worse so that they have to come back. Would not recommend. One tech caused a mini-flood in our garage and just left and then I could not get anyone to answer the phone since it was just after business hours. It seems like they have about 2 guys who are friendly and know what they are doing and the rest of them just want to half do the job and get out of there as fast as they can. read more

Awful. Holt was scheduled for this morning, but the plumber called at the last minute to say that he wouldn't complete the kitchen work we'd scheduled unless I could guarantee he could do other work in the condo, including bathroom vanities. This is the second time that Holt has called to cancel their appointment. In my experience, Holt is not only unreliable, but some plumbers on their team are most unpleasant to work with. read more

This company is a scam. The customer service is awful and they argue with customers. I left a few messages and it took a month for them to respond for the amount charged for the unprofessional service. Problem was not fix and they charge a ridiculous amount. I had to find another plumbing company and the problem so fix right away. read more

To respond to comment below, that is false. Had Sarah returned any of the 7 calls to me or my contractor before 350 on Monday, she would have known that I was paying for it. Further it took 4 hours to get her to revise the contract (which was just a simple name change). Sarah is completely unprofessional and needs training. First off, let me say that the people doing the actual work are fabulous. They are polite, hard working and explain all the issues... The administration staff however is horrific and I would give them negative stars if I could. Firstly, they overbooked themselves twice and my contractor had to call a number of times to get them to show up when they said they would. Similar to Elizabeth N.' and Hunter c's experience below. Lastly, we had a complete backup happen over the weekend, they came out promptly Monday morning... identified the problem and I asked for a quote that day to get everything fixed Tuesday - my mother has health issues and this was creating a major problem. Their administration staff ignored my (and my contractors) calls multiple times - specifically Sarah - until 10 minutes before they closed. She then proceeded to be incredibly unprofessional every time my contractor and I tried to get on the schedule for Tuesday. They finally fixed it today, and again, the actual workers are great... maybe invest in some training for your office staff as they clearly need it. read more

Absolutely appaling customer service and they are crappy plumbers to boot! They "fixed" a leak a few months ago that was a huge project where they cut open the wall (could have been justified I don't know). Then it broke while we weren't even home and they told my landlord I did it. When he demanded how that happened their story changed to a faulty part. So I called yesterday at 1pm for an emergency leak and it's 6pm the next day and the plumber took off again without telling us when he'll be back projecting a fix time of tomorrow. My landlord says he will never use them again and he's not paying either! Oh and when I called the office the lady got rude with me because I asked what the status of the job was. Just go anywhere else and use any other plumber but them or you will be very dissatisfied. read more

Holt Plumbing - 3rd day in a row looking at this. - Plumbing Near Me - Old Hickory, Tennessee

I have known these guys for 25 years and have come to expect superlative service and quality workmanship. I had a plumbing issue yesterday and they came out when they said they would did the repair for a fair and reasonable price and were cleaned up and gone in no time. I believe they are the best plumbers in town. read more

Unbelievable to me that in 2020 this company still asked me to wait for four hours 8AM to 12:00 for a promised technician and they don't even call until 1PM. I already missed a day of work in a time where I need to work and not even a curiously call. Never again will I call this company. I choose to do business with people who do what they say they're going to do. read more

Like many of the other reviews say, don't use Holt Plumbing. We called them when our shower water flooded our washer, figured it was a clog. One of their techs confirmed there was a clog in the main line and he came out here THREE times and never fixed it. He claimed he cleared it each time yet after each visit, something was actually WORSE. Another plumbing company came out and was able to clear it and video inspect to see that it was in fact cleared. Holt's tech never had or even mentioned a way to confirm it was cleared, he never pulled anything out with his cable and just guessed that he had it. So not only did he not fix it at all each time, he made the problem significantly worse, affecting all other sinks that were previously fine. On top of that, he was unprofessional, nicked my door and cabinet, tracked mud and dirt everywhere, was more interested in socializing than doing his job, and was overall incompetent and disgruntled. He obviously didn't care about properly doing his job and put in the least amount of work/effort possible. Holt has a recording when you call that talks about their standards and handpicking their team members--so if this is the kind of tech they thoughtfully select, wow! Our experience in contrast with a different company was night and day--they offered expert advice and opinions, were professional, competent, fixed the problem and were able to confirm it was fixed through video inspection, which also gave us a helpful understanding of the health of our pipes. Holt refused even a partial refund for their lack of job completion and competency. Pass on Holt. UPDATE 4/23: This review is being updating to reflect that David Holt reached out to me directly and apologized for this incident and is issuing a refund. While their service was a headache and unfortunate, I appreciate his personal call and how they are rectifying this incident. read more

I utilized the after hours services for a plumbing issue. I had attempted to make a repair myself that obviously went wrong and left water going everywhere. I called and with an hour Donovan showed. The customer service was excellent. He explained my issue, why it happens and repaired it. As an added bonus, he took the time to educate me about what he was doing and how to repair it myself for the next time. (I obviously will call Holt again). I have used other plumbing services and was disappointed at the pressure to sell you additional services. I will use Holt again. read more

Had them to come to my home to unclog the bathtub. They were successful and jammed the lever for the plunger. When they came back out they told me it was my fault, that I did not know how to operate the lever. The plumber stood in the tub and yanked the lever up. I was charged a full house work on the second call as the plumber said it was my fault. When I called the office they said they would call me back and email me about the situation, which they never did. On visit #3 they were asked to caulk the tub and did a horrible job. Will never use again, will not recommend to anyone. read more

Best experience I could've asked for!! They were extremely prompt and professional and made me feel super comfortable! Also extra points for troubleshooting the crazy electrical and plumbing setup in my very old house and installing my garbage disposal in record time! 10/10 would recommend! read more

My husband and I recently purchased a home and needed some plumbing done, according to our home inspection. I called Holt Tuesday afternoon and they had someone at my house first thing on Thursday morning. Shaun was my plumber. He was very professional, kind, and talked me through everything he was having to do. He was in and out of my house in about an hour. It's been a month since the repairs have been done and we have had no further issues. We were very pleased with Holt and will use them again for any plumbing needs in the future. read more

Wow, these guys are as good as their reviews. Had to do a full install on two vanities. Showed up on time, price as advertised, no horrible upselling, great advice, great work, and saved me much $ over quotes from high profile plumber$ around Nashville. I will always use them! read more

Just terrible. They've failed to show on us three times now. No explanation... we say "please come anytime after 10am", by 11am they say "we will be there within the hour", still not there after 12pm, at 2pm they say "we are en route", at 4:30pm they will no longer answer their phones. Worst service ever. read more

This has been a miserable experience. They did a decent job replacing a hot water heater, but on 4 separate trips out to service a sewage pump in the basement they have completely failed to repair the issue. When I called them the first time I made a point of saying that I needed the sewage pump to be completely fixed, no matter what it took. They assured me they were experienced in fixing these types of pumps, but after 4 trips there is still sewage gas leaking out into the basement. I've spent $650 so far and now on the fourth trip they say that "the lid to the tank is rotten" and they want me to spend another $585 to repair that. I had Hiller Plumbing come out and look and the guy said there's nothing wrong with the lid at all. The worst part about dealing with Holt Plumbing is that once you have an issue, they go completely into silent mode. No one will return your calls or emails. When I do talk to someone they then say things like "well, we don't guarantee any work on those sewage pumps anyway." This is after the fact. They neglect to tell you that before they send you a bill for the previous work that didn't fix anything. read more

Received great service from Holt Plumbing. Staying in a friend's condo, I had a leak under my kitchen sink-- a call to Holt and they came the next morning, their guy was professional and efficient. Turned out it was missing some adhesive. He fixed the problem quickly and it works great. Highly recommend them! read more

Poor workmanship for a svc company. What really gets me about this is that my wife tried 2 time to tell the guy "plumber" where the line was and she was blown off like What's this lady trying to tell me about how to do my job. Finally listened a BAM there was the line read more

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I had used Holt once before and was pleased so I did not hesitate to call them when I had an issue with one of my toilets in November 2020. The plumber they sent each time was friendly and polite. I called in December within the warranty period about the part they replaced in my toilet in November When the toilet was not being used the part would come on and make noise for a few seconds and then cut itself off. I've called four times and have been given a time slot each time that a plumber would come The last time I called I was told the plumber was in my area and I would be the next person he would see. The plumber did not come. I give up. Holt does not stand behind their work read more

Called these guys to fix my toilet. Mark Kamm who is very polite and professional came and fixed my it without any problems. I would use them again. read more

Had an emergency with pressure gauge that caused water to enter my home in various areas. Servpro called Holt plumbing in Nashville. Horrible experience did a terrible job and I had to hire another plumbing company to do the work properly and Holt charged for parts and service and call back work P and G called to do the work properly and was unable to get the manager or owner of Holt to meet at the house to witness the new parts that had to be I talked by P and G. DO NOT RECOMMEND! read more

Spent 10 min in my apt with a suggestion to get new washing machine hoses. Charged for 1.5 hrs of labor. Called 4 different times, each time getting an assurance of getting the bill fixed. Never happened. UPDATE: I did finally hear I would get my money back. However, it's really annoying and a waste of my time to have to call so many times and have nothing done. I was aware of what was promised to my husband(our money refunded) but the 3 other times I called I was promised things that never happened. So excuse me for not believing their word, since they don't even know how to mail an invoice. read more

Called on Saturday morning about a less-than-2-year-old ECO Smart Electric Tankless water heater than was making a banging noise, but was still working, so agreed to Monday appt. By the time James got here on Monday, the unit had stopped working. James did all of the suggested troubleshooting without success. Called technical support (which is only available M-F, 9-5 (which is an issue in itself . . . ). Had to order parts which took several days to ship. I know that James spent a minimum of 3 hours on the phone with technical support (more than half on hold). James and HOLT staff communicated with me at least once each day to update me on status, even though it was completely outside of their control. Once parts were received, James replaced, tested and tested some more. I could not be more pleased with the customer service and attention that I received from James and the office staff. Not only that - I was shocked - let me say again - SHOCKED at the total price. They did NOT mark up on parts (I know this because I checked), and I was probably only charged for about half of the time that James actually committed to this project. The Electric Tankless Hot Water Heaters are relatively new, and pretty tricky. I appreciate the fact that HOLT Plumbing did not use my service call as an 'opportunity' for exposure to this new technology. They've got a customer for life. read more

This is best plumbing in town. I was an emergency because my both restrooms are clogged for a couple days. I called Holt and schedulled 2 days later which is the earliest one. But, the next day morning Holt called me and schedulled the day morning and shawn came and broke through in 30 min. The price was reasonable and very kind and explained so well. That was phenomenal service. Two thumbs up. read more