Great response time after initial request for a quote. Customer service on phone was very polite…read moreand everyone was professional throughout the whole process. The tech that changed my garbage disposal was on time, followed all COVID safety protocols, was very nice and he had paper covers on his shoes for entering my house. He was very efficient and also patient with all my questions. Also, he gave great advice on how to keep my disposal unit running it's best. Great business and now my new "go-to" for all my plumbing needs!

They came for an assessment on June 24 ($213 for them to visit), and we never heard back (2 new…read moretoilets, fix a couple leaks). After we called 3 weeks later, on Jun 20 they scheduled a return to the house for today (July 22), but didn't show up. We've found a different plumber (for tomorrow), and will never again call on Nelson Brothers.

Beware of this company they charged me double the price for a job.I had a part replaced on my air…read moreunit that cost 10-30 dollars.I was charged $650.My air went out on one of the hot days because live in a colonial style house it was extremely hot.I spoke with several other companys the job is under $300.Meanwhile I've tried to reach out to a manager several times and can't get a resoonse.

I had a horrible experience with Comfort Zone Healing and Cooling. Their customer service is awful…read moreand Denise is the rudest front person I've ever dealt with. She wanted payment upfront without telling what the problem was and doesn know how to treat customers. I wouldn't do business with this company and wouldn't recommend any of my friends or colleagues either after my interaction and lack of customer service with Denise.

From the women at the front desk, to the technicians and the people in the parts department, they…read moreall stive to gve you the smoothest, most professional care and expertise available for your heating and cooling needs. I needed a part ordered as quickly as possible for family coming in from oujt of town. THe furnace problem was diagnosed on a Friday and by Monday, their office called in early to have the part installed nefore my family arrived. Josh, the technician was kn owledgable and extremely thorough in figuring out the issue with the furnace, M onica and Trisha at the front desk kept me apprised of when the part might come in and made sure that it was installed on the very Monday my family arrived. THe installation wnent smoothly, it was explained clearly and eveyone involved made an upsetting situation go smoothly. I would highly recommend this company for any heating and cooling needs you might have. DEveryone involved made this ecperience a good one. I have used them many times and have found them easy to communicate with and very prompt in getting service people out to your home. Carol Lipsitt

Had this company come out in 2023 and replace an electrical outlet on the vack of my garage. Socket…read moreshorted out, shocked me when I went to uncover the box to see what was going on. Generally , the only time that happens is when there's a connection with the ground wire that is not properly installed or covered. So I turned off the power to the garage and started to remove the box. Water started coming out of the bottom of the box , which I realized at that time , they hadn't sealed the box properly. I couldn't find the receipt as to who did the work to call to come back and fix it.So I didn't want to touch any further and called a different electrical contractor. They came out and removed the box, which was severely rusted on the bottom.Actually, arc, on where the plug would go into the socket.And you couldn't even get one of the screws out because it was so badly rusted. I had to pay another almost five hundred dollars to have the box replaced again. That contractor told me, had it been done correctly.I wouldn't have had to change it for years.However, I also could have lost everything. My garage, everything in it.I have a swimming pool for what are caught my cars? My house and possibly even my life. I continued to search for the rreceopt nd finally found it. It was Royak oak , hitting and cooling , and cost me $429. So I contacted them. After several attempts speaking with rob and then the general manager Nick , I also sent them photographs and said I have the parts they said they would get back to me. Today Rob called to inform me that there's nothing they can do to help me that anything could've hit that box like a lawn mower, which is I'm because it's like 3 feet up off the ground.So I don't know how that would be possible or anything could have happened. I told him there was a garden in front of it , and he said if I were called down , they would have done the replacement for free , but there was nothing they could do about it now. Well, I don't know about anyone else, but would you want the company who almost burnt your property down to come back and redo it?? I told him that was fine.I'll file a complete with the state which is where I go next.I just wanted to leave my review, but I guess seeing how they only have 3 stars out of 5 it is very apparent that they don't put customers first. Maybe this will help to investigate their bad work ethics!

DOUBLE YES - don't let the reviews get you. Lol! Sorry Yelp but i didn't check the reviews on…read morehere (i won't say where i looked but ratings were good). After the service was completed - i was shocked by the reviews here. I literally found this company from ad sent to my house in those value packs with coupons and this was the second business i called due to service call being so expensive and Hoover offered a coupon. (YES PLEASE) Let me just say - they were more worried about my plumbing then i was. Lol! I was very cautious of not saying it was an EMERGENCY because you know other business like to charge extra but initally when i called it was a leak pin hole leak on my pipes. The female on the phone (I don't remember her name) was trying to offer me a date which she had to move something around but i didn't want her to do anything extra since it wasn't bad (AT THAT TIME). We booked after a few hours, then my plumbing escalated - of course i called back and she was happy to fit me in. Please note their scheduling are just like cabling hours they'll give you a large window but they will be there!!! After getting a quote which John the technician who answered all my questions and we even joked a little due to the situation - I felt like I was made a priority. He came out on Friday and was able to get the work done on Monday - the two guys (Rhyan/Dustin) working on it was awesome. They didn't mine when i asked to take pictures because the worked looked so great and they were reporting everything especially if they needed to leave to run to the hardware store. I was happy with pricing and also they have a membership which will give you a discount along with other benefits which covers future services calls as well. Get it!!! They send you a FULL REPORT with pictures of the finish job and not just one - everything area. Will i be using them in the future?! YES and i'm a VIP member. Lol! Happy plumbing!!!

They installed the gas line blocking the flush valve on the water heater…read moreThey upsell for a subscription maintenance plan then when you take time off work to be there they say the required maintenance isn't included in that visit and leave.

Called for 24 service and operator informed me that they do not have 24 hours service even though…read moreit's on their ad.

We, unfortunately, had another plumbing issue. Like the previous plumbers (Taylor and Anthony)…read moreWill was skilled, professional, friendly and customer oriented. He also provided information regarding what we have to do in the future regarding another matter. As always, we were very pleased with A-fordable.

Service was prompt and efficient. Bryan did a great job explaining to us what was wrong and what…read moreneeded to be fixed. We will most definitely use Waterworks again!

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Ordered my New Water Heater thru Loews and had Luke from Tisdale Plumbing install. He was great!…read more He sure knows his job, and answered all of my questions honestly. He only took 1 hour to install. I thought it would take a team of 2, but he managed to do it all himself. Very professional and very nice conversationalist. We really appreciated all his help. Thanks Luke & Tisdale.

Cody did a hot water heater installation for Home Depot. He was friendly and explained the details…read moreand did the installation quickly and gave us clear instructions to follow up.

Needed my water softener replaced and Z Plumbers came out and fixed our system to our satisfaction…read morewith a great price.

I love this company!!! My mom has had many plumbers come out to try to fix some issues that never…read moreseemed to get resolved. I Called Z Plumberz and they came out right away. They were able to fix my moms problems. Can't say enough how happy we were with their service. Highly recommend.