I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

We noticed water backing up into the basement floor drain, so I called Universal Plumbing and Sewer…read moreto take a look. They cleared the blockage, explained what caused it, and made sure everything was draining properly before wrapping up the job.

They did a great job removing tree roots from my sewer pipe. I was getting other work done, and…read morethey were able to maneuver around the other workers to get their work done!

He is a Handy Man that knows how to do alot of jobs! I went out to buy s new kitchen faucet,and…read morehe's knew exactly what He was doing!!!!!! I'll keep his card, whenever I need something to be fixed at my home, I'll definitely call on him!!!!!

For more than 25 years I've given my business to Trevarrow Hardware and Trevarrow Plumbing. I love…read moresupporting local business. That ends today. I will not recommend their store or plumbing services to anyone. My 93 year old mother-in-law called them out to resolve a slow draining tub issue. They came out 3 times and never fixed the trouble. Each time telling her it was all set. I went to her house today and witnessed the trouble myself. The tub is filling and draining slow, just as she described. I stopped by Trevarrow and explained the situation and asked if they could come out and help resolve the issue. I was not asking for anything for free. Just trying to schedule them out to help resolve the issue. I was in no way angry. There was no reason for me to be since I wasn't really involved in the previous service calls. My mother-in-law is 93 and very hard of hearing. I just assumed the difficulty communicating was the issue. They told me they would not come back out to her house and that I should call another plumber. After 25+ years of supporting this business, I'm done. I will not return to this store for any reason and will recommend to everyone I know to give their business to someone else. If they can't help out a 93 year old whose family supported their business for decades, they don't deserve my continued support. It's a shame, but that's that way it is.

Dave was very efficient, worked on two toilets and checked out the sump. Would certainly recommend…read moreTrevarrow.

Our shower was leaking, so we called Kauer & Son. Robert came out and was extremely knowledgeable…read moreand polite. He took the time to make sure we understood the repair process before he left. Plumbing work can be costly, but I highly recommend this company. I will absolutely use them for all future plumbing needs!

Bought an 8 year old house that needed a bit of work. Replaced a sump pump and put in a back up…read moresump pump. Also did a host of other projects - updated hoses to appliances that were old and should have been replaced, put a drain pan under hot water heater and took care of various bathroom issues - seals and drains that were not in good working order and needed to be replaced. I particularly appreciated the detailed estimates that were provided. Was responsive and cleaned up everything. Would recommend.

Five stars from me…read more Joe was honest and friendly. He found a secondary leaking issue with my toilet that I didn't even think to bring up and fixed it. Would definitely recommend. My service: Clogged shower drain Toilet lever issue Toilet leaking issue (secondary) New sink soap dispenser installation Sink faucet aerator removal I paid $145.

Quick, nice and courteous. Did not make me feel like an idiot for explaining things in my terms…read more Trustworthy, affordable and definitely keeping in my Rolodex.

Great response time after initial request for a quote. Customer service on phone was very polite…read moreand everyone was professional throughout the whole process. The tech that changed my garbage disposal was on time, followed all COVID safety protocols, was very nice and he had paper covers on his shoes for entering my house. He was very efficient and also patient with all my questions. Also, he gave great advice on how to keep my disposal unit running it's best. Great business and now my new "go-to" for all my plumbing needs!

They came for an assessment on June 24 ($213 for them to visit), and we never heard back (2 new…read moretoilets, fix a couple leaks). After we called 3 weeks later, on Jun 20 they scheduled a return to the house for today (July 22), but didn't show up. We've found a different plumber (for tomorrow), and will never again call on Nelson Brothers.

I've used Tom Buckhave for 25+ years for all sorts of plumbing jobs including replacing sump pumps,…read moreinstalling faucets, replacing toilets and recently certifying backflow sprinkler and sump pump valves required by my city. Tom is always very responsive and does outstanding and affordable work including cleaning up as needed. On a scale of 1 to 10, Tom Buckhave is a solid 10.

Tom was very professional and tried his best to fit me into his schedule when it was convenient for…read moreME. Who does that? He had me explain the problem, walked me through options and gave me a quote up front. When he got here he encountered other, smaller issues and just did them along the way. I think we found our new plumber!

Called for 24 service and operator informed me that they do not have 24 hours service even though…read moreit's on their ad.

We, unfortunately, had another plumbing issue. Like the previous plumbers (Taylor and Anthony)…read moreWill was skilled, professional, friendly and customer oriented. He also provided information regarding what we have to do in the future regarding another matter. As always, we were very pleased with A-fordable.