I went to the new store on Cypress Ave. They were very friendly and professional and helpful. It…read morewas a very pleasant experience.

The workers there were nice, but they will literally try to sell you a bunch of things you don't…read moreneed. I was offered so many services that I didn't even know what was what. My car is new, only 55k miles, and I ended up getting an oil system cleaner. When I looked it up, I found out I didn't actually need it unless my car had 100k miles or had poor maintenance--but I had just bought it from Enterprise. Other things they were offering, like a coolant flush, wouldn't have been due until 100k miles as well. So be warned and do your research so you don't get talked into buying something unnecessary. At this point, my car really only needed an oil change, an oil filter, and a cabin filter, but I was being offered services that aren't due until much later.

I pulled up and John was so friendly looked at my truck knew exactly what was wrong with it within…read morea few minutes. I would highly recommend this shop ABSOLUTELY AMAZING

This is our go-to mechanic and we bring all our family vehicles to Double S. They are always…read morefriendly and manage to fit us in when something goes wrong. The work is quick and thorough and the prices fair. Being a female, it's sometimes hard to feel like you get treated fairly at a mechanic shop, but I have zero reservations when I set up service with John and the guys. They listen and do great work that lasts. We have brought them big and small trucks, jeeps, and even our small, commuter car and the work is always solid. They are also great for smog, tires, and ac charges. Big or small jobs, I trust these guys and while I hope to not have to see them often, it's great to know I have such reliable service in town.

My husband and I discovered this business years ago when we relocated to the local area. We go…read morenowhere else to get our oil changed. Chris and his employees are the best! Thank you guys!!

First come first serve as advertised. Welcoming, water, coffee and snacks on hand. Quiet and clean…read morewaiting rooms. Chris is very knowledgeable and has integrity.

Overall service and customer experience was through the roof. From the complimentary drinks to the…read moreteam educating you on what your vehicle needs, no pressure in buying additional service Thank you team Tom Guzzo Loyal Premier Customer

Kudos to Yreka crew! My alternator belt shredded going over the Siskiyous and they got the new belt…read moreon in a flash and the car back in travel mode. Very knowledgeable, efficient, and reassuring!

Routine maintenance, minor repairs, and major repairs all were done professionally and in a timely…read moremanner and at a fair price. Staff are all pleasant to deal with. I am very thankful that I can bring my Sprinter van to a local shop of their caliber. I could have ignored a noise. Thankfully Chris took a test drive and then remedied what would have progressed to a very serious and costly problem. Of course I'd prefer it if my vehicle never needed their help. Who likes car problems? When I need them, I'm happy to bring my vehicle in for their expert care.

Super friendly and efficient. The skid plate on our car was falling off during our trip. They…read moremanaged to reattach it in a matter of minutes, and charged us $20.

The experience was amazing! Kevin was incredibly helpful and kind. This was my first time needing a…read moresmog check, and he thoughtfully explained the difference between "Smog Certificate Required" and "Smog Certification Required at a STAR station," which I had no idea about. This shop is not a STAR station, so be sure to check your paperwork before coming in. This shop also requires a reservation for a smog check so call ahead of time! Kevin completed my smog check in under 30 minutes, and while I'm not sure what the average price is, his kindness, efficiency, and professionalism were absolutely worth it! I'd say I would come again but I'm hoping now to need to anytime soon (though I will be back next time it's required!)

I made an appointment with Dunn Automotive based on the positive reviews and was very pleased with…read morethe level of service. They are professional and convenient. I highly recommend.

If I could give 10 stars I would!!…read more Talk about service!!! These guys are amazing. The skid plate came lose and with every bump we hit, so did the skid plate. Had to pull off, get a hotel room and after 5 calls to mechanics, chanced it that these guys would help. Boy did they! No fuss, happy to help, gave the kids toys and had us back on the road in 10 minutes. They didn't hesitate to help me out and wouldn't charge me!! I really appreciate their help and excellent service. All other mechanics in town, take a lesson from these guys.

(I put this review on Facebook back in July when we were there; thought it wouldn't hurt on Yelp…read morealso). July 23, 2015 at 4:47pm After noticing a burning smell while driving down the mountain with a friend into town from our campsite, and checking the oil to see that it seemed to be empty, The Pit Stop was the first place we found. Although Chad was pretty swamped, he managed to fit my friend's car in in about an hour and not only filled the oil and alerted her to a big leak(and gave us pointers on how to keep on top of it for the drive home to San Francisco), but also vacuumed the floor of the front seat of the car. The other place in town we called took my number and didn't call back til the next day. No big, folks are busy, but I'm not sure what we would have done if we hadn't found The Pit Stop. Thanks Chad!

Affordable and efficient tire-repair service, right at the perfect spot for travelers as they…read moreexperience challenges. Quick & easy care.

An update: I was offered a full reimbursement from Jennifer, the owner for the most recent services…read moredone at the shop and was advised to go elsewhere, which I will gladly do. Thank you for your time and attention! My Horrific Experience at Point S in Mount Shasta I rarely leave negative reviews - especially for local businesses which I love supporting, but my experience at Point S in Mount Shasta was so deeply disappointing, I feel a responsibility to share it. After being a loyal customer for years, I scheduled a diagnostic appointment back in July 2025 for my 2003 Nissan Pathfinder--an appointment I waited an entire month for. I clearly outlined issues including a suspected fuel injection problem, oil leak, belt noise, inaccurate fuel gauge, and difficulty climbing hills. On the day of the appointment, I arrived at 8:00 AM and was handed the wrong service form by the owner Jennifer. After I corrected the mistake, I was told I'd receive an update by noon. No one called. I tried repeatedly to reach them by phone and was ignored. At 4:00 PM, I finally reached someone who told me my car hadn't been looked at and would need to stay overnight--something I explicitly stated I couldn't do due to work obligations and an urgent trip to the animal hospital in Redding for my dog. So I paid for a taxi to the shop, only to find that nothing had been done. The owner, Jennifer was extremely rude and impatient to me. The oil leak hadn't even been addressed, and I was told the shop didn't have the equipment for a fuel injection diagnostic--which begs the question: why was I given this appointment in the first place? Why wasn't I told this upfront? A month later, I paid for a fuel pump replacement based on their mechanic's recommendation, supposedly resolving all the initial issues. But within a week, all the same problems returned. I contacted them again, and once more, promises were made and broken. I was told I'd get a callback with an appointment before September 18, again by Jennifer the owner -- but I never did hear back from her. I even took time off work and stopped by in person, only to find no one available and no answers. She was gone and never called me back. This level of disorganization, miscommunication, disrespect and total lack of accountability is inexcusable. I lost time, money, and peace of mind--and still, my car isn't fixed. I trusted Point S with my time, vehicle, and hard-earned money, and was met with a pattern of negligence and disrespect. No one deserves this kind of treatment. I strongly urge others in the Mount Shasta area to think twice before bringing their vehicle here. I'm now seriously considering my next steps to resolve this situation. This is absolutely unacceptable! Thank you for your time and attention on this matter.

I've been changing my oil every 3000 miles at Cassidy's Auto Lube for the last 30 years. I have…read more384K miles on my '98 Subaru legacy wagon. Thanks for always checking my tires oil & keeping my car in great shape. Highly recommend.

Quick, efficient, effective. have never had issues have gone here for over 25 years. They have…read moreinformed me of torn boots and a cracked overflow.

Great customer service and super friendly and helpful folks. Amber is really cool and very…read moreknowledgeable about all things related with emissions and smog testing. Richard is really thoughtful and fun to chat with - he's the actual tech and owner of the shop. Thank you!

Moving from out of state to CA Amber was very helpful above…read morethe smog check DMV tips and more