Kyle did a fantastic job. Not only did he perform a thorough assessment of our furnace, he also…read morewalked me through every step of his process. He explained in detail what he was seeing, good and bad, and he offered multiple solutions to whatever issues we were having. Very knowledgeable and personable. Will definitely use again.

Kyle did an amazing job with fixing our AC unit. He was quick to get a hold of and was able to…read morerepair our issue in a few hours! Thank you again, Kyle!!

On the coldest day this year my furnace decides to go. Classic was super quick (even though very…read morebusy) to come out and fix it for me. I can t thank Keith, Barbara and the rest for the great service!

My landlord contacted them to diagnose and repair the ac in my rental. I had them scheduled for…read moreFridayafternoon, which was supposed to be hot. They asked to come Wednesday morning instead, which was a cold day. They asked on Tuesday, not far out to be able to see the weather report. I thought , cool earlier means it will work during the hot days coming. Well, nothing got fixed. My landlord had me contact them to arrange coming back with me directly. They mentioned to me that usually when it's cold they have to reschedule those people to a warmer day because they can't get an accurate read when it's too cold out. I gave the lady 3 days this week that would work for me, she said she would research it Monday would work and let me know. I told her I was at work and email is best because I can respond while cleaning up between clients but can't always call. She emailed me to say Monday wouldn't work, but nothing about Tuesday or Thursday. So I responded back about those days with no response. I emailed again that due to their mistake in rescheduling me to a cold day, per their excuse for the immaculate diagnosis, I will now be without ac all week and it's supposed to be pretty hot. I asked to be prioritized in scheduling since this error was theirs, which again, they admit. They said they would not be coming back since I am not happy so far. So, because you messed up and I agreed to let you come back but just asked to be prioritized in doing so you try to make me feel like I went off or something? Here is the email where I professionally asked to basically get this taken care of asap because it shouldn't have happened in the first place on their part. Why should I have to suffer longer because you changed my appointment to a day you couldn't accurately do a diagnosis, the exact thing you were called out to do? Now me and my dogs must suffer in a hot house until someone else can come out.

Great response time, friendly and fair pricing. We called and someone was there within 2.5 hours…read more We appreciated the communication on price and what was issue.

OMS provided the most thorough service I've ever received. Arrived on time and was very…read morepersonable, walking me through the process and showing me exactly what all was being done. The tech spent no less than 3 hours deep cleaning every part of our furnace and fully inspecting every component. The cleaning and certification fee was a bit more than the competition but you truly get what you pay for. Our furnace looked nearly brand new when he was done both inside and out. Do you want a guy with a spray bottle and a roll of paper towels to wipe down the outside surfaces or an honest guy to fully disassemble and deep clean every part ensuring longevity of your furnace? If you're shopping around, be sure to ask what all they do as part of the cleaning (pull out the blower motor and scrub it clean, check bearings, test capacitor, physically check the heat exchanger with a camera, lubricate all moving parts, etc). I believe that no honest company can completely and thoroughly clean your furnace for some of the cheap prices I was quoted when shopping around. So, while the cleaning and certification may cost a bit more than the competition, it will keep your furnace running smooth for many years to come and keep you from forking over $5k for an unnecessary furnace. I will definitely use OMS for all of our future needs!

This is the first time I've found a company that's highly competent, professional, and competitive…read more(pricing-wise). I LOVE these guys! I've had two different technicians come to my house and they've both been fantastic! I had the furnace and A/C replaced, and was so happy with the job that I had them add a thermostat (Nest) and a tankless water heater. Everything works perfectly! I had a tankless water heater put in at my last residence, and had nothing but problems with it and with the company that put it in. Same problem with the A/C in my last residence. I'm SOOOO happy I found them! Before I had them replace the thermostat, I was on vacation when the old one stopped working during the winter. They were able to get out to my house immediately (a few hours later) and fix the issue before anything froze. It was a Saturday at 8pm! I've recommended B.C. to another friend, and he thanked me profusely after they worked with him. The previous companies he worked with were inadequate, to say the least, and he's extremely happy with B.C. I can't recommend them enough! Now if I could only find a competent plumber... :)

Tyler came to do our furnace tuneup and he was very informative! Explained everything and gave an…read morehonest assessment on our system. Best company around!!!

A power surge fried our furnace during a massive spring snowstorm. He was quick to trouble shoot…read morethe issue, was very fair, and able to get us up and running. Very grateful that we found Stratton.

These guys installed central air and a new furnace and insulated my attic. They were reliable,…read moreresponsive and worked fast and clean. I have recommended them to many and all have been happy

Service is kind of spotty. It's been good and bad especially with regular service calls and…read moremaintenance. This is the second time that the technician has been in an accident and failed to call me and let me know. The office or technician should reach out! I'm questioning it though because I never received any confirmation or updates prior.

Last year, after doing extensive research, we hired 888 to install a new furnace and heat pump, as…read morewell as a smart thermostat, for our house. They were not the cheapest or the most expensive but they have great reviews so we trusted that and the people we spoke with for the estimate. They came out and it took two full days for them to finish the job. They worked 12 hour days and made sure everything was working perfectly before leaving. Every time we had an issue (which were always small things) they came out within an hour or two. When the city inspector came out to give everything the ok, he said that they never have any problems with work done by 888. That was very reassuring. This year we had them come out to replace our other furnace and install another heat pump and smart thermostat. My house needs two furnaces but because of the requirements for tax incentives, we could only replace one per year. Tom, Omar, and Lee worked for two whole days and made sure everything was working perfectly. They made sure to put down drop cloths from the front door all the way to the basement and into the furnace room so they wouldn't track in any snow or dirt. They were conscientious and hard working and cleaned up after themselves nicely. They addressed all of our questions and made sure we were happy before they left. They do still need to get us the frame that goes around our new thermostat but I'm sure that will be done soon.