Although the work they did in installing a new furnace was satisfactory (although a bit expensive),…read morethe real problem is they didn't finish the job. They never filed the permit at regionals to show that it was done by a licensed professional. Of course I didn't know this until I was trying to sell my home almost 2 years later and the inspector caught it. I then tried to get a hold of them every day for a week with 0 response. I left plenty of messages, but to no avail. STAY AWAY FROM THESE GUYS!

I called to snake slow moving drains in a sink and a tub. My husband has real long hair. This…read morecompany did a fantastic job. He called when he was on his way, he was on time, very nice. Did a great job. And even left us with a hair tool and showed me how to use it. We will definitely going to use this company again in the future! Kris Monument, CO

Excellent I want to…read moregive a big shout-out to Signature Springs HVAC Inc. I'm a very happy customer and wanted to share my wonderful experience. Thank you, Signature Springs, for the furnace tune-up! I truly appreciate the outstanding service provided. Taylor was polite, professional, and, most importantly, knowledgeable about the job. This experience was a huge relief, especially since I've been scammed by HVAC companies in the past. 1q With winter approaching, many people are rushing to take advantage of the $29 HVAC service. Here's a piece of advice: "You get what you pay for!" I highly recommend Signature Springs to anyone in need of HVAC assistance. Thank you again, your customer service was great Taylor. It was a pleasure chatting with you.

Wow! I'm blown away by the level of expertise, communication and process. I contacted Rodney…read morebecause we received an estimate to replace our entire AC unit. After speaking with him he asked to take a look at the unit/furnace and determined that we didn't have to replace the unit right away. We were able to save THOUSANDS of dollars. He acknowledged that our unit was old and that eventually we'd need to replace it. What I appreciated about this is he provided us two options and discussed each decision the benefits/cost. His communication style and knowledge of HVAC systems was clearly demonstrated in my interactions with him. Lastly, I liked that he sent me a text for a reminder of our appointment and sent me a text an hour before saying he might be a couple minutes late. Affordable, dependable, knowledgeable! 5 stars!!

Shout out to these guys! After another company tried to upsell my client homeowner to the tune of…read more$1000, I recommended a second opinion to the homeowner. These guys came in and verified that the systems were just fine they way they are, cleaned, serviced the system and we were done. Family heating and air have also replace a furnace at another clients home and I have been happy keeping them on my list for future "issues"!

Having used Family Heating and Cooling over many years should be a recommendation all by itself…read more Great service, fair pricing and quality work. Highly recommend this company.

My AC started buzzing and wouldn't blow cold anymore, I called and a technician was able to come…read moreout that same day. Replaced the blower motor and gave me recommendations as well as a quote for a new AC/furnace system. They went above and beyond and also pointed out things that were not done to code and fixed them.

Wonderful service here in the Colorado Springs area. Very reasonable and knowledgeable too. Becky…read moreis nice on the phone. Kyle did great job explaining and restored our Heat. We have their yearly maintenance plan which includes as a part of the package, both the onsite Fall (Heat) and the Spring (Cooling) inspections, cleaning, testing, filters, efficiency and maintenance. It is also nice to get a discount on Parts if necessary too as a part of their plan. If you have an older HVAC system, or have elderly folks, or have a baby in the house, you can sleep at night knowing these guys will take care of any issue. Been using this company for years. Highly recommend!!

I called Nytech about a leaking water line for the outdoor sprinkler system…read more I called the home office and they had a tech ready and close. He arrived in under an hour. Anthony came out and was an impressive young man the removal and the replacement of a valve was as professional as I've ever seen. The parts he used were far superior to the homes originals. Five star service across the board Thanks Nick

Called due to a clog in the line that was causing water to back up all over my bathroom and laundry…read moreroom. I was told they didn't have any on call/after hours plumbers but they would take my number and said I would receive a call in the morning. Never received a call so I contacted a different company

I contacted Quality Service to come out and replace a leaky hot water heater. Pete arrived on time…read moreand ready to go. He was able to remove the old heater and install the new one before noon on the same day. Pete is very knowledgeable and highly skilled! Can't say enough good things about his workmanship!

I had an HVAC failure in a rental apartment I own. Since I am en engineer, I diagnosed the problem…read moreto be a bad 24VAC transformer that was fried by a shorted Contactor inside the Central AC unit on the roof. Since I am 75 years old, I wanted someone else to climb a ladder to replace the contractor. The repairs took 2 hours and cost me $898 !!! Quality made it seem like the most challenging diagnosis even though I told them up front what I thought was wrong. They justified the price by claiming that the parts cost a few hundred dollars. I found them on Amazon for a total of $60, which made their claim deceptive. It also meant they charged me over $400 an hour!!! That is USURY!!!!I Worse, Sam miscommunicated to me (deliberate???) that the job was going to be $464. I have another rental in the same building that had similar problem. I bought the parts from Amazon, and paid another guy $100 for doing the same work.

HPE updated the pipes in a rental property, Jason, Chris and Andrew went out of their way to…read moreaccommodate a working tenant and the rather large dog. The Jon was completed is a very timely manner, every was was cleaned up leaving a happy tenant and customer, Thanks HPE!

I contacted the HPE office at 8:00 this morning because of a leaking hot water heater, I was…read moretransferred to service dept where I got a recording asking me to leave a message and the call would be returned, at two in the afternoon I still had not recieved that call back so I called again and found that I had been transferred to a person who would not be in the office until Tuesday. I called again and asked for a manager, I got the sales manager who only wanted to tell me it was not their fault that I was sent to a rep who was out. I expressed my frustration and told him I was thinking of taking my business {used this company for about 12 years} and he said that was fine. great customer service!

Todd is a class act! We just purchased our first home, and realized on our first night in the home…read morewe didn't have any hot water. Todd took our call at 9pm, did trouble shooting over the phone with my husband, and guided us to the next steps. Our issue required an electrician, but Todd was nice enough to follow up with us the next day to make sure we were taken care of. We could tell Todd truly cares about the community he serves, and will definitely give him a call if we need anything in the future!

We had a pipe that froze and it seemed that every plumbing company I called was booked up and…read morecouldn't come out for days. I found Bulletproof on Home Advisors and was impressed with their high rating. I left a message and was contacted within minutes. Todd listened carefully to my issue and said he could have someone to my location within a couple hours. He said that person would call to let me know he was on his way. Trevor was the technician who called and came to my home. He knew right away what the problem was, gave me a clear, reasonable quote and got right to work. The work was done very quickly (in my opinion) and was done in a way that one would never know there was a problem. I now have a plumbing company that I will definitely call again when I have any plumbing concern or need. Thanks so much!!!