Kyle connected my new pool heater to the gas line. He was punctual, courteous and the communication…read morewas great! Will definitely use his services again.

From the owner: Installer of Gas Systems, Not a Provider…read more - Propane and Natural Gas Installations (Tanks, Gas Line, Appliance Hookups) - Water Heaters, Spa Heater, Generators, Stoves, Grills, Burners, Dryers and Fire Features. Anything that burns gas we can do! We are a Small and Responsive Propane and Natural Gas Installation Company with all the tools ready to get all your gas projects done professionally and promptly. No job is too small or big; with our experience and knowledge we are able to operate in both Residential and Commercial Spaces. Being a smaller company with little overhead, we are able to offer prices below big company prices. Also, with a smaller company we are able to deliver work that we take pride in, and it shows. Visit Thumbtack to view day to day photos. Call Today!

Have used them for gas fixture installation as well as propane service. Always professional, good…read moreservice, and timely. Technician filled my tank and welcomed my questions as I was new to having a buried tank. Most pleased.

Bottom Line: One of the last of a dying breed…read more This is a small family run business. Small as in their office staff but not their business. I've had them delivering my gas for 4 years. They are prompt and so easy to schedule. Actually, they put me on automatic delivery and based on my use they usually delivered 2x/yr. When I first moved in they came out to check my oven and stove to make sure there were no leaks. The service person was knowledgeable, efficient and friendly. Bottom Line: it's great to be able to deal with a local company who does their job!

In 2004, I moved to our home in Florida and three weeks later a bad gas smell was throughtout the…read morehouse. I called Sams Gas because it was the information left by the previous owner. I Thank God they came as fast as they did only to locked my propane tank with a Danger Slip, told me my vent was too close to a truss up in the attic and forced me to hire company to raise my water heater off the floor in my garage. But it doesn't stop there, they were charging me $65.00 monthly for a tank rental fee for 2 years until I spoke you a neighbor. Who told me, 'I'm being charged for the same rental $65.00 fee every year. Why are they charging you every month?' After my compliant they stopped, but never refund me. In 2020, when COVID began, Sams Gas started a recurring fee and I paid it for three years. Then I realized I was being charged for services that 'never' took place. As a Latino I leaned toward racism, but decided instead to reach out to the Florida Attorney General, Pam Bondi and she put Sams Gas in it's place by forcing them to sell me the rental tank for $1.00. Sams Gas owner with properties in places like Central Florida and off the beachs of on the east coast....gave in and left me with a Toby Keith song title, How Do You Like Now?

Look elsewhere. Beware: If a Sams Gas "driver" thinks he sees something on your property completely…read moreunrelated to the gas service it's self, they can log a "concern" and refuse servicing your tank. Then hassle you to check into it on their time, 0 appointments or a copy of what was the "concern" and weeks later to that. Also it doesn't matter if it passed inspection, or was installed by another licensed contractor. I guess Sams Gas employs "the top" OSHA experts to drive for them. Just a ridiculous concept.

We called Thermotane and asked for a salesperson to help us decide on a new burner and log system…read more Big Mike arrived within a few days. He recommended a system that would fit our needs. The system arrived within five business days. Big Mike delivered the set and installed it in 30 minutes. We love our new setup. Thanks, Big Mike

They said it will take 2-3 weeks for them to call to set up an appointment to remove my tank. …read more.. even though I need to make the space available for construction. This is not great customer service. I have been paying them for over 20 yrs! they said they will try to call sooner ... we will see!

Quick update, I still have not received my refund. I spoke with customer service and to no…read moresurprise, the refund was never issued even tho I received an email from a "manager" stating a refund will be issued. They are also blaming me for getting TRAPPED in THIER parking lot. They keep trying to find ways to make seem like I was a fault. I wish I can give negative stars.

I've never had to refill my propane tanks. I would always go to Home Depot and replace the whole…read moretank for $24. Someone told me that U-Haul refills tanks. I wanted to do this because I still had about 20% of propane in the tank but the pressure was too low for my BBQ grill and my stove burners. I parked by the propane tank. It's that phallic looking tank right as you enter the driveway. There's a button to press to ring an attendant. They will refill your tank and you pay with your credit card on the attendant's cell phone. It had a credit card processing app. For two tanks, it cost me $31. It would have cost me $50 at Home Depot. The process was very easy. See my pictures.

Been to this location a few times to fill propane tanks for work. I have never had any problems…read morewith any of the employees here. The location is off of a two-line road in Kissimmee not far from a railroad track across from a yard that houses shipping containers. You pull up to a small parking lot and and walk up to the gate with your tank. Once you walk into the office, they a call out one of the workers to the gate who then puts the tank on a scale that weights it once then they fill it. They have always carried it back to my car for me as then it is pretty heavy. There rates are on par with the other in the area and I am sure when I need to fill the tanks again, I will return.

It's a shame that Suburban Propane has totally failed in the customer service department. Managers…read moreand sales reps just don't reply to emails or phone messages. I called Kevin (manager) in Kississimme over 2 months ago in hopes of using Suburban Propane. I was given an email address to send pictures. The emails did not go through??? I called a month ago and spoke to an agent. I was told to send her the pictures and she would forward them to Daniel. She received the pictures but no call from Daniel. As I read through the reviews, it's clear to see that I'm not alone. Suburban has done a poor job with others needing help. My question is: How do they stay in business?

These guys are so much better than anyone else. They are the go to guys for propane supply and…read moresupport, they work with you to get the appliance providers to do their jobs. Outstanding

Just started service with them. Very professional, timely and cost is reasonable. No extra charges…read morefor initial inspection and start up

Mr. Etienne came out quickly to address an issue with the propane heater for our hot tub…read more We are having guests for Easter, and he came out in time for us to be able to use the hot tub for Easter. While he was here, he asked him to take a look at our fireplace, which hadn't worked in seven years. He quickly diagnosed the problem and got it working again. He is fantastic!

Jath and co were punctual, professional, respectful in pricing and performing the work. I wish all…read morecontractors were like this. They went beyond my expectations in completing the new gas line for stove. I recommend to anyone needing natural or propane gas services!

Propane Ninja is one of the finest companies I have ever dealt with. The company itself and every…read moreperson I was privileged to have contact with demonstrates personal concern, integrity and professionalism from start to finish. Specifically, that includes Xavier in sales, Ben the controller, Nicole in permitting and Haley in accounting. In the end, they didn't actually install propane tanks for me due to unexpected circumstances, but they persevered with me through several months of challenges (on my end, not theirs) and took care of me well. As soon as Xavier came to the house, I was impressed with him and with Propane Ninja. He was totally honest, provided expert guidance and did not try to talk me into anything. I paid an initial deposit of 50% of the contract price (standard practice), and then they pursued getting the permit from the City of Tampa. That turned out to be quite a challenge, due to the unique situation with my lot and the desired location of the tanks and generator (another company was handling the generator installation). The reason I needed a backup generator was due to my wife's serious health issues. In the process of me pursuing a "design exception" with the City of Tampa in order to try to get the permits approved, my wife unexpectedly passed away. And then I really didn't have a pressing need for a backup generator. Propane Ninja was gracious enough to agree to refund the full deposit I had paid them. Well, it turned out to be quite a challenge in order to actually make that happen, not because of any problem on their end, but again, on mine. Basically, it had to do with the bank I had used to make the initial deposit and the bank's system not allowing a refund to come back into the account. But then "superhero" (as far as I'm concerned) Ben, the controller at Propane Ninja, jumped into the ring, and after trying multiple ways to get the refund processed, was ultimately able to make it happen! I can't say enough positive about the folks at Propane Ninja. There just aren't very many companies like this anymore, sadly, that take the kind of personal interest they do and have the willingness to persevere through every challenge in order to make sure the customer is taken care of.

Great company, great service, no worries!…read more Their sales representative Fransisco Carelli was friendly, knowledgeable and matched their competitor's price. The reason I choice Propane Ninja was because they have their own meter monitor the propane gas tank. They have better rating then their competition and I don't need to worry about looking at the meter each week. Scheduling a delivery is automated. In addition, using their app I can see the % of gas remaining in the tank and because I know the gas level, I can be assured there are no leaks and if there are they will fix it as part of their small monthly fee.