Kyle connected my new pool heater to the gas line. He was punctual, courteous and the communication…read morewas great! Will definitely use his services again.

From the owner: Installer of Gas Systems, Not a Provider…read more - Propane and Natural Gas Installations (Tanks, Gas Line, Appliance Hookups) - Water Heaters, Spa Heater, Generators, Stoves, Grills, Burners, Dryers and Fire Features. Anything that burns gas we can do! We are a Small and Responsive Propane and Natural Gas Installation Company with all the tools ready to get all your gas projects done professionally and promptly. No job is too small or big; with our experience and knowledge we are able to operate in both Residential and Commercial Spaces. Being a smaller company with little overhead, we are able to offer prices below big company prices. Also, with a smaller company we are able to deliver work that we take pride in, and it shows. Visit Thumbtack to view day to day photos. Call Today!

Iwas treated like family, their office personnel were very courteous and helpful. Gerry did…read moreeverything possible to solve my problem and when others wanted to overcharge me over 400% of the value for a part he was fair and affordable, filled my propane gas tanks at a reasonable price and did the repairs himself. I will recommend them always,

Have used them for gas fixture installation as well as propane service. Always professional, good…read moreservice, and timely. Technician filled my tank and welcomed my questions as I was new to having a buried tank. Most pleased.

In 2004, I moved to our home in Florida and three weeks later a bad gas smell was throughtout the…read morehouse. I called Sams Gas because it was the information left by the previous owner. I Thank God they came as fast as they did only to locked my propane tank with a Danger Slip, told me my vent was too close to a truss up in the attic and forced me to hire company to raise my water heater off the floor in my garage. But it doesn't stop there, they were charging me $65.00 monthly for a tank rental fee for 2 years until I spoke you a neighbor. Who told me, 'I'm being charged for the same rental $65.00 fee every year. Why are they charging you every month?' After my compliant they stopped, but never refund me. In 2020, when COVID began, Sams Gas started a recurring fee and I paid it for three years. Then I realized I was being charged for services that 'never' took place. As a Latino I leaned toward racism, but decided instead to reach out to the Florida Attorney General, Pam Bondi and she put Sams Gas in it's place by forcing them to sell me the rental tank for $1.00. Sams Gas owner with properties in places like Central Florida and off the beachs of on the east coast....gave in and left me with a Toby Keith song title, How Do You Like Now?

Look elsewhere. Beware: If a Sams Gas "driver" thinks he sees something on your property completely…read moreunrelated to the gas service it's self, they can log a "concern" and refuse servicing your tank. Then hassle you to check into it on their time, 0 appointments or a copy of what was the "concern" and weeks later to that. Also it doesn't matter if it passed inspection, or was installed by another licensed contractor. I guess Sams Gas employs "the top" OSHA experts to drive for them. Just a ridiculous concept.

We called Thermotane and asked for a salesperson to help us decide on a new burner and log system…read more Big Mike arrived within a few days. He recommended a system that would fit our needs. The system arrived within five business days. Big Mike delivered the set and installed it in 30 minutes. We love our new setup. Thanks, Big Mike

UNETHICAL is being kind. As others have stated, Thermotane randomly increases prices with zero…read moreadvanced notice. Now they are breaching our contract by showing up four months early to refill our tank. Per our contract, we are to have our tank filled once per year. Our annual refill is to take place in August. I received a bill for a refill in April. Not only was this four months early, but the propane cost had gone up by over $1.10 as well. There was no answer as to WHY they chose to refill our tank early, without authorization, in breach of contract, only that there is no way to reverse the charge. I am currently waiting for a call back from Scott, the manager.

Would not rent me a tow dolly because it was sprinkling and claimed it was U-Haul policy that they…read morecould not rent during light to heavy rain, when I showed U-Haul policy online they tune changed and they wanted to say it was managers policy, don't recommend to anyone.

Quick update, I still have not received my refund. I spoke with customer service and to no…read moresurprise, the refund was never issued even tho I received an email from a "manager" stating a refund will be issued. They are also blaming me for getting TRAPPED in THIER parking lot. They keep trying to find ways to make seem like I was a fault. I wish I can give negative stars.

Been to this location a few times to fill propane tanks for work. I have never had any problems…read morewith any of the employees here. The location is off of a two-line road in Kissimmee not far from a railroad track across from a yard that houses shipping containers. You pull up to a small parking lot and and walk up to the gate with your tank. Once you walk into the office, they a call out one of the workers to the gate who then puts the tank on a scale that weights it once then they fill it. They have always carried it back to my car for me as then it is pretty heavy. There rates are on par with the other in the area and I am sure when I need to fill the tanks again, I will return.

It's a shame that Suburban Propane has totally failed in the customer service department. Managers…read moreand sales reps just don't reply to emails or phone messages. I called Kevin (manager) in Kississimme over 2 months ago in hopes of using Suburban Propane. I was given an email address to send pictures. The emails did not go through??? I called a month ago and spoke to an agent. I was told to send her the pictures and she would forward them to Daniel. She received the pictures but no call from Daniel. As I read through the reviews, it's clear to see that I'm not alone. Suburban has done a poor job with others needing help. My question is: How do they stay in business?

I am a senior living alone and my old 100 lb propane tank and stove were giving me real trouble…read more Multiple companies turned me away, saying they couldn't fill my tank or come out. Then I called T&D Propane and spoke with Camy. She went out of her way to help. After I sent photos, she personally worked on a solution for me. This morning, two of their men came to my home, thoroughly tested everything, fixed leaks in both the tank and stove, replaced the line, and even dug a hole and set a concrete block so the tank won't rust. They also put a few gallons in the tank so I could cook right away, and they'll return this week to fill it properly - they simply cared and went far above and beyond. Thank you, Camy, and the wonderful team at T&D Propane. You truly made a big difference for this grateful senior. I will recommend you to everyone!

These guys are so much better than anyone else. They are the go to guys for propane supply and…read moresupport, they work with you to get the appliance providers to do their jobs. Outstanding

Mr. Etienne came out quickly to address an issue with the propane heater for our hot tub…read more We are having guests for Easter, and he came out in time for us to be able to use the hot tub for Easter. While he was here, he asked him to take a look at our fireplace, which hadn't worked in seven years. He quickly diagnosed the problem and got it working again. He is fantastic!

Jath and co were punctual, professional, respectful in pricing and performing the work. I wish all…read morecontractors were like this. They went beyond my expectations in completing the new gas line for stove. I recommend to anyone needing natural or propane gas services!

This review is edited after a long conversation with the company's owner Peter. At no point did he…read moreask me to change my review, but was rather seeking genuine, more detailed feedback to improve their operations. He also shared measures they've already and still plan to enact to remedy some of the issues I ran into originally. While there were some communications challenges throughout the installation process, the overall professionalism and competence of staff is very good. In my recent interactions, they have demonstrated that they do care about customer service and satisfaction. Their billing invoices are still somewhat confusing and vague, but they are working on making them better. I would like to publicly acknowledge two people on our job that went above and beyond. First was Jose who did the installation, he identified that the lines didn't have to run the attic and other site survey errors that saved us time and pain. He was personable and professional and took pride in his work. The other was Tara who assisted us in identifying and rectifying billing errors and took the time to call and discuss each of my concerns in detail.

Great company, great service, no worries!…read more Their sales representative Fransisco Carelli was friendly, knowledgeable and matched their competitor's price. The reason I choice Propane Ninja was because they have their own meter monitor the propane gas tank. They have better rating then their competition and I don't need to worry about looking at the meter each week. Scheduling a delivery is automated. In addition, using their app I can see the % of gas remaining in the tank and because I know the gas level, I can be assured there are no leaks and if there are they will fix it as part of their small monthly fee.