The reason for the low review is the amount of money I paid for the results I got. The staff is very good, helpful and friendly. the two locations I visited were well-kept and clean. no complaints on that front.
I've been blessed with good vision for the last 50+ years but had to get them checked again finally, since I was experiencing trouble seeing well while driving at night. I got a Groupon (no deal, let me tell you) for this place. Got my eyes checked in about 15 min and the eyeglasses put me out about $800. I was still seeing shadows on signs, etc. but having zero experience with corrective glasses, I thought I just had to get used to them. I went back in about 4 months later to ask why I still didn't feel comfortable driving at night with them, so I got re-tested and they sent my glasses back to correct them for only $200, it would have been nothing had I brought them back earlier, though. Tried the glasses again - this time if I wore them for an extended period, I'd get dizzy. I ended up going to the U, where they spent WAY more time testing my eyes and it turns out only one eye really needed the correction - and the dizziness could have been caused by the good eye trying to adjust to the lens. Whatever the reason, it only cost me $167, and now I can drive at night again - no dizziness at all. To be fair, I should have done my eye research prior to just picking any place and trying to get a 'deal' - I thought it was cut and dried - you go get your eyes tested and if you need glasses, they give them to you. I'd not anticipated having any issues - especially after dropping $800 and then another $200. In the end, this is a business and they need to make money, which I can hardly begrudge them for; I don't believe they set out to rip me off, at all. However, I feel like I was...at those prices there should be some sort of satisfaction guarantee? Buyer beware is a good attitude to take with you, for sure! read more