I live in Florida and needed a bridge replacement for a pair of Kawasaki glasses. East Millcreek…read moreEyewear is the very responsive store behind the kazuokawasaki.com domain. And the delightful Jodie did everything I could ask for to repair and rapidly return my glasses to me in what felt like no time. She even sped up her response to get the glasses fixed before a long 3-day weekend, which would have delayed getting to them even further. So, I'm very impressed with Jodie and her team. And she even went above and beyond to tighten up the hinges and replace my old temple tips with new ones, so the glasses came back looking like new, in a new case and cleaning cloth. In short, though I was 2,000 miles away, I felt like a first-class customer and highly recommend them.

So, I've had the distinct pleasure of working with Jodie, the proprietor/owner of East Millcreek…read moreEyewear for a long time now. I'm guessing well over ten (10) years, but she may know more accurately how long it's been. She is one of the very few folks that carry the line of product I really like. They are Kawasaki's with cable temples. At 65, I'm a super active guy, and the cable temples keep them from moving on/off my face when I am active. I am also EXTREMELY demanding and an ADHD perfectionist. Did not bother Jodie one bit; she was super confident in her ability to excel; especially with me being a remote customer out of the DFW area some 1,228 miles east of her office. I have travelled out to Utah on occasion, but never been able to stop by and meet her in person to thank her for her kindness & courtesy. By now, I've received about a dozen pairs of glasses from her with absolutely ZERO (0) issues. Does not seem like much, but the investment over the years has likely been north of $9K. Not cheap, but great value in my opinion. Quality is not a budget item. Plus, these always look like jewelry. They are just gorgeous. Can't thank Jodie enough. One day, I will stop by and surprise her... She is all about the efficient delivery of GREAT service to the customer. Feels more like a close friendship more so than a 'business transaction. Pro tip: If you stop by her East Millcreek location, head down to Provo and try out the Black Sheep Cafe. Stellar. If you are visiting from out of state, go visit the "Mighty Five". (I call it the Almighty Five, cause it's more like a religious experience in nature). Visiting Page AZ, the Slot Canyons and Horseshoe Bend, and Moab, lots of great parks out that way, both state & national. Will blow you away! If you like Bourbon, there is High West in Park City; they have a great restaurant. Enjoy! Thank you Jodie-

The staff at the front desk did not even look up when I entered the door. Then when asked what…read moretypes of lenses they offer, they had a blank look. And then I finally asked if they have a catalogue of types of lenses for night driving, anti-glare. Again, as if I'm talking like an alien.

Called for a same day appointment for eye pain and the sensation that something was in my eye. They…read morefit me in and even worked with my work schedule so I had to miss less work today. Got me in shortly after my arrival, quick visit and excited for some relief!

This optical center is located inside the Murray Costco, on the right hand side when you enter the…read morewarehouse. Been there before for eyeglasses and contact lenses. It's $65 for eyeglass exam and $90 for contract lenses which I feel is very reasonable. I would recommend making an appointment with the optometrist before hand so you do t have to wait in line. Today I saw Dr. Nathan Green & he was wonderful! Took time and did thorough checkup. Gave me sample plain lenses to wear for the full day so I can let them know if I feel comfortable with them or not, and then we will place the order. The doctor and the receptionist were super nice & friendly. Highly recommend them.

I spent several hours yesterday at this location being helped. The optical staff were phenomenal…read more (I asked 3 of them for feedback on glasses they liked for me.) The manager was extraordinarily patient and knowledgeable. I tried on so many glasses and was grateful for their opinions and patience. What topped the cake was dealing with my insurance. I rarely use my optical insurance and the manager spent so much time helping me even though it was so busy. She was never snappy or impatient, and I appreciated her expertise. I'm really excited for my new glasses too and love my frames.

No matter what care I received was excellent! Care quality was excellent Bogus always made sure!!…read more My family got to know each other and when we arrived at our appointment he talked to us for a few minutes he was awsome he will be missed I also would like to inform Bogus my Beloved husband passed away a few years ago and he admire you for helping him with his eyes Than you and again Thank you for all you did for the Dalling Family!!!!! John, Jeremy, and Sue Dalling

I recommend Dr. Bogus as an Optometrist, but strongly discourage you from purchasing glasses from…read morehis office. They did NOT stand behind their product and did NOTHING to help me with frames that broke beyond repair after less than nine-months of occasional use. I saw Dr. Bogus for my exam the first time I had vision insurance. I found him engaging and knowledgeable. I decided to get my glass at his office because I wanted to support this local business, even though after insurance I would have out-of-pocket costs. His son Cris Bogus sells the eyewear and helped me select frames made by Dragon (part of Marchon Eyewear). The frames/lenses came to a total of $658 (my portion was $220). This was on 1/30/2021, but due prescription errors they had to be re-filled, adjusted twice, and added time for mail delivery and Covid complications, I was not able to wear the glasses until 3/29/2021. Even though I did not wear these fames daily, in early January 2022, they started disintegrating at the hinge connections and breaking (see photos). Due to a Covid quarantine and 2 failed attempts to catch Cris in the office, I was not able to show Cris the broken frames until 3/6/2022. As Cris excused himself to pull my file, a women came into the office to select eyeglasses. Cris promptly emerged from the back, passing by me, to help this woman select glasses. After a few minutes, the receptionist emerged with my file and bluntly told me the frames were out of warranty and that I would have to order new frames for $200. I left the office disgusted. I later realized that the promise of a commission was more appealing to Cris than helping me with my broken frames. I contacted Dragon' Eyewear who directed to submit an email claim to Marchon. Janice Berlingeri, a customer service agent responded to inform me that she consulted with Cris, that the frames were past a one-year warranty, and that Marchon would do nothing. I replied to Ms. Berlingeri for specifics on the warranty and questions on how I would have been notified of the frame's warranty - she did not respond to any of my emails. I understand a year had passed since I "purchased" the frames on 1/30/2021. However, I did not have use of the glasses until 3/29/2021. A product warranty is designed to gauge the minimum use one should have from a product. I wore these frames occasionally for less than 9 months before they broke. I implored Marchon and Cris to reconsider based on the above and the Covid complications with no success. It would have been a simple thing for Marchon to stand behind its product, but its agent would not even respond to my emails requesting additional information. Most infuriating for me is that Dr. Bogus' office did nothing to help resolve the situation. My insurance and I paid Dr. Bogus' office over $650 (over $220 from my own pocket) for a product now worthless after just 9 months of periodic use. One of the reasons to choose local businesses is to get more dedicated and personalized service. Cris could not even take the time to tell me personally that he was not going to help me with my broken frames instead sending the receptionist to tell me. Likewise, not one of these 3 entities -- Cris, Dragon or Marchon -- was willing to do anything to help their customer. They could have offered a reduced price on replacement frames or a credit for a future purchase . . . something . . . anything! Cris could have asked Marchon or his distributor to provide free or discounted replacement frames. Instead, all three companies, chose to hide behind a warranty that was NOT brought to my attention at any point while purchasing the frames. I expected so much more when making the decision to support this local business. I can understand that perhaps Dr. Bogus' office could not absorb the cost to give me replacement frames. But, I do not understand why Cris and Dr. Bogus' office were not willing to at least try to find a resolution for a client who trusted them and spent a significant amount of money at their business for a product now worthless. Lesson learned! Lesson learned!

Dr Smith is the best ophthalmologist I have had, and I've been wearing glasses/contacts for nearly…read more25 years. I have some past trauma involving my eyes, so visiting the eye doctor is always very difficult for me. Despite my anxiety, inability to go through all of the regular parts of an eye exam, and sometimes tears, Dr Smith is always extremely kind, understanding, and patient. I accidentally went to the wrong clinic a few months back and ended up leaving due to a panic attack, which could have been prevented if the doctor had been as attentive as Dr Smith and all of her staff are. As weird as it sounds, I just can't express how grateful I am to actually feel comfortable going to the eye doctor. I am so lucky to have found Dr Smith!

It is not surprise that Dr. Smith has 5 star reviews! I had an emergency eye issue on Monday. I…read morecalled in and the kind lady who answered my call and schedule me for a 2:00 p.m. appointment with Dr. Stacy Smith. I was treated so well by the Staff, Front Desk employees and the Nurse who checked me in and then Dr. Smith, who was beyond wonderful! Dr. Smith checked my eye and figured out what was wrong with my eye and took great care of me. I am beyond happy with their service. I highly recommend going to see Dr. Smith! Thank you!!!

This was my first time going to this practice. I had been with another clinic for several years…read moreand just was not happy. This was... and excuse the pun... Eye Opening. First they didn't keep me waiting or there forever as the doctor randomly disappeared. Doctor stayed with me beginning to end. That was awesome. He asked me many questions during the exam to make sure what I was seeing how I was seeing it, and to make me think about things like "Okay it's clear, but are you straining?" I honestly don't remember anyone ever asking me that. Just "What's better." Here he defined "Better" and what he meant by it. He also sat with me till we got my prescription fine tuned to a degree I don't remember ever having been able to see at. This was an awakening for me. To have a doctor be that patient and more interested me being able to see to the best of my absolute ability was just amazing. I've never had anyone be so patient and (now I realize) care so much about getting me the best results possible. I'm beyond impressed. The only thing I can say though is I wish they had a bit broader or a selection of glasses. But that's so very minor. I still would go 5+ starts for this visit just because of the Doctor's patience and fine tuning the prescription to my clearest and most comfortable prescription possible.

I love Wasatch vision clinic!! I've had contacts for 20 years and need to go in for a yearly check…read moreup and to order more. My eyes haven't really been changing much as an adult, so I value an eye doctor where I can check my prescription and get in and out quickly. I appreciate here that they do exactly that. They make sure you have everything you need but aren't just trying to upsell you on everything. Dr. Bateman is awesome and really seems to care about getting his patients taken care of. I would highly recommend this eye doctor as a no nonsense option to get you the prescription and glasses/contacts you need.

Optometrist is a chill knowledgeable dude. On the pricier end... is it worth it? For some maybe,…read moregenerally no. Doc def goes in depth but you can definitely find what you need out of an optometrist anywhere else imo. If you like supporting local businesses and really care for good customer service this place is worth stopping by however. I think this place does stand out though by its wide array of frames. They're modern, hip, and pretty stylish. Theyre definitely on the higher end in terms of budget so keep that in mind. Will i keep coming here? Probably yes. Overall: 9.5/10.

Highly recommend Vis for your eye care needs. The office space is beautiful and they have the…read morecutest frames to choose from. The customer service was incredible and the experience felt very tailored to us. I brought my daughter in for an eye exam and the doctor couldn't have been any kinder to her. He made her feel comfortable when she was originally hesitant to go. 10/10 experience!

My gf recommended Dr.Peterson to me and it was a great recommendation! He was very knowledgeable…read moreand good at explaining everything during the appointment. His explanations were very clear and detailed. The office is also equipped with some of the newest technologies in the field and the newest contact lens available in the market. I'd highly recommend Dr.Peterson to anyone new to the area and is looking for an optometrist!

Absolutely excellent. I've never been so impressed with an optometrist and a team. I've struggled…read morewith my eyes for years and today I got a different, yet very seemingly simple answer. The doctor looked at my entire case - including medications, quality of my vision, etc and I feel like I'm moving toward better vision. The team was excellent - so kind, very positive, super organized. Very clean office. I'll be a long term patient. Highly recommend!

Everything you need in one place! Optometrists, ophthalmologists, oculoplastic surgeons, retina…read morespecialists, and opticians! They do cataract surgery, LASIK, Botox, Juvederm, Dermapen, chemical peels, and they can find the perfect sunglasses for you too! All of their doctors are wonderful. They have centers in Ogden and Salt Lake too!

I was in the market for some fun glasses-not the boring stuff you'd find at a stuffy eye doctor's…read moreoffice, but something with a little pizazz. Warby Parker came to mind and I happily went in to browse. Sure enough, they had plenty of options to brighten my wardrobe. The folks who work here are friendly and helpful. They quickly located what I was looking for and gave me some options on lens types. Great selection, good prices and terrific service!

I was searching for a place to take my insurance, and this one caught my attention. I really like…read morehow friendly and helpful the staff is. I liked how convenient it is to make an appointment, so sometimes it can be available on the same day.