Associate Janeth took her time with me and listened to my answers. She took care of my issues and…read moreI ordered a new pair. Appreciated her smile and kind service!

We had an appointment and unfortunately got stuck behind an accident on our way there. We called in…read moreadvance and they told us you have a 10 minute grace period "so you should be fine". We show up late exactly 10 minutes on the dot and they told us unfortunately we've missed the window. Then the staff starts to argue once we disputed the time. Terrible experience. Will not be bringing my business back.

Receptionist was horrible. Couldn't find my insurance carrier because she was looking at medical…read moreinsurance, not vision insurance. Of course my insurance benefits were denied because she was looking at the incorrect paperwork. Asked for her to email me a copy of my denial form and she sends me copies of my medical insurance, had the nerve to act like it was my fault. The appointment started off bad and never improved.

Steph at reception this week couldn't find my account from a Dec 2024 contact purchase, but then…read moreColton- Dr. Bethany Gillett's husband, helped me get glasses and said he had no problem finding it. Oh well...

Been taking my daughter here since 2020. Staffing been very helpful and even make adjustment to her…read moreframe to make sure it fit comfy enough. I have EyeMed insurance and they explained what's cover under my insurance. Although, it's a small store and offer few selection of frames for both men and women but it comes down to customer service. There be 2 reserve parking spot in the front for the store if you get lucky so be prepared if the area does get busy and can't find parking. We plan on going here again.

Seen within the last 2 years, been a patient of the same optometrist for over a decade, but was…read morerefused help when my University requested a note to be able to help me with free disability services during a global pandemic. Really? I am no optometrist but I don't believe my life-long low vision can magically change in less than 2 years.

I've been going to west valley vision source for two years now, I take my daughter there as well…read more we will never go anywhere else. every time we call or go in gladys seems to be the one we talk to or see, shes always so welcoming and she takes her time and answers all your questions. she is so friendly and it's just so easy to talk to her. 5 stars isnt enough. thank you Gladys for being so amazing.

The front desk people took forever to attend me one of the lady's was on her phone the whole time…read morethe other one was talking on the phone while there was an other person also waiting.

I love the hunt. The feels when you grab something in your size, AND it's pretty much half off,…read moreANDDDD it's been slashed off again?! Oh baby, that does it for me! The layout of the store is pretty self explanatory with the signs (males on the left, females on the right + shoes, and in front of you is house stuff). You can find a lot of things here you wouldn't expect to find and for pretty much half the price. No lie. Last thing to note - today (Sun, Jan 11) I came in and almost all the clothing on the racks were on clearance. GO GET'EM!

I took my phone to LLoyd because it wasn't charging and the port was extremely loose. After a few…read moreminutes, he diagnosed the issue and fixed it just as quick. Not only that, he was very friendly and made me feel completely confident that he knew what he was doing. Look no further, go to Cellairis.

The Dr. is great, but the receptionist service is horrible, my sim has been waiting for his glasses…read morealmost a yr. then they called me about the lenses came in when clearly he needed a whole new replacement because they no longer had the frame available and then they said they was going to review his file an would call back and never did, every time we call they never answer the calls. we have to go in to get an answer and still waiting.

Finally got glasses again after 5 years! The exam went smoothly and didn't take long at all!read more