I really wanted to leave a positive review for Resolve Body Works because there were genuinely…read moreparts of my experience that I loved, but unfortunately the lack of communication afterward has left me extremely disappointed. I booked and paid for a sports massage knowing that every massage therapist has their own techniques and style. I want to be very clear that I have absolutely nothing negative to say about my therapist as a person. She was great - really cool, easy to talk to, and our conversation made the experience incredibly comfortable. The atmosphere itself was also outstanding. The space was welcoming, relaxing, and somewhere I initially planned on returning to, which is why I had already scheduled another appointment. That being said, these services aren't cheap, and I booked this massage for a very specific reason. I'm at the end of a long training block and preparing to run a 100-mile race. My goal was to loosen everything up, get some deeper tissue work done, and give my body the best chance possible to feel refreshed heading into the start line. Unfortunately, the massage felt much more like a relaxation massage than the deeper sports/deep-tissue work I was expecting. Afterward, I didn't notice any difference in the specific areas I had hoped to have targeted. I completely understand that techniques vary between therapists, and sometimes a service simply isn't the right fit. That alone would not have prompted me to leave a negative review. What has been most disappointing is what happened afterward. I reached out to Resolve Body Works multiple times to explain my experience and give them an opportunity to address it. I sent a text, an email, and a message through Instagram, and I also attempted to call the business. It has now been about a week, and I have received no response at all. I wasn't looking to attack anyone or blame my therapist. I simply wanted to communicate that I had paid a significant amount for a specific service and walked away feeling like I hadn't received the type of treatment I booked. I would have appreciated even a simple acknowledgment or conversation about it. Because I never heard back, I ultimately canceled my next appointment. That's genuinely a shame because the atmosphere was fantastic, I really liked my therapist, and I would have been open to returning and trying something different had someone simply communicated with me. Ultimately, the massage itself may have just been a mismatch between what I needed and the technique provided. I can understand that. What I have a much harder time understanding is reaching out through four different methods and receiving no response whatsoever. For the amount these services cost, communication and customer care should be part of the experience. Unfortunately, I walked away feeling like I spent a pretty penny on something that didn't meet my needs and then was completely ignored when I tried to address it.

Been here a couple of times over the past few months when down in RVA and not disappointed. My…read morefirst visit was a full massage with Jenna and it was so relaxing and I think I fell asleep within the first 20 minutes, which for me signifies a great salon and I was pleased. Today, I had reflexology by Stefanie and it was dreamy. It's so interesting how points on one's feet can be felt in various body parts/organs. Massage pressure is personalized and she was right on target as well as the manipulation of my feet was executed with care and gently. Stefanie has excellent customer service and she explains things as she moves around the feet however also periods of quietness for solitude or in my case a snooze. My experience at RESOLVE on both occasions SUPERB. Highly recommend‼

I've loved Richmond Sports Massage for years. I've only gone when I've had back related injuries,…read morebut they always help me heal. Years ago, I got a massage pass for a back issue. It seems the massage therapist I used to see more regularly is no longer there, but she was incredible. On a recent visit for a lower back problem, I scheduled an appointment with Shawn. I was tired of my endless chiropractor visits and decided muscle work would be the next step to healing. It truly was. I had visited another masseuse at a different practice the week before, however, it felt like Shawn's work truly healed me. I explained my back problems, the stretches I had been doing, and the heal routine I had been following. He focused on my glutes, hips, and thighs for the session. He was easy to communicate with and extremely professional. I'd highly recommend him. If you are looking to heal, Richmond Sports Massage is a good place to start. It's in a charming home in The Fan. And they have massage package deals.

I am so glad my PT recommended Richmond Sports Massage. My therapist was extremely knowledgeable…read moreand preformed the best deep tissue massage massage I have ever received! She answered all my questions, explained the techniques she was using and tailored the appointment to focus on my areas of concern. Also the office is in a beautiful house in the Fan and very professionally run. I can't wait for my next appointment.

I just received the best massage I've ever had. Annie and Kendall were my daughter's and my…read moretherapists, and Annie worked through my neck stress issues with professionalism and care. I left feeling like a new person! My daughter was also highly complimentary of Kendall and her techniques. We will definitely return and highly recommend! Awaken is conveniently located just north of VCU, features large rooms which allow for COVID-distancing requirement in a serene setting. We will be back!

First time going here was for a much needed massage for my birthday. Deya was so great and very…read moreknowledgeable!! I will definitely be back!

To start with; when you walk in - it's a beautiful and a relaxing space. You next sit down and talk…read moreabout where you are having issues. Alyson will confirm that she understood you correctly so that she can address your problem areas with extra time. The whole experience is Fabulous!!!!

My massage was EVERYTHING! I really appreciated that Aly took the time before we began to review my…read more"trouble areas" and afterwards she shared what she observed during the massage. She also provided me with product recommendations to help relieve stress related tension in my neck and lower back. It was definitely an "it hurts so good" type of massage, which I needed. I have already booked my next appointment!

Awesome experience with Alpha! His magic hands will relax and unwind those tired, achy muscles…read moreall over. 10/10.

Have had past massages and Alpha is the most knowledgeable, experienced therapist ever! he…read morelistened to my concerns and I had the most relaxing and helpful massage. Especially enjoyed the hot towels at the conclusion, very nice touch. Will definitely book another massage with him and highly recommend! Many thanks!

I won't say Debbie is Lady Jesus, but she sure knows her stuff. I've visited her massage studio…read moretwice thus far and won't hesitate to return the next time I'm in severe pain. She's extremely skilled in pinpointing issues and explaining what she's doing to *mend* them. Debbie employs a bunch of different massage techniques, including ashiatsu (back walking) and inversion. I never thought I'd be okay with someone walking on me, but it really does seem to help with pain and alignment issues. I appreciate that she listens intently and then formulates a plan to lessen the pain substantially in the selected time session (I've requested an hour each time). I've had some frustrating back issues for several years now (sciatica, scoliosis, bulging disc...you name it), and it's incredibly reassuring to know that Debbie is only a few blocks away when I need her. It's easy to get an appointment within the week. If she doesn't pick up the phone, leave a voicemail and she'll respond within 24 hours at most. Debbie is also personable and easy to talk to. I'm so glad she landed in Richmond.

We arrived for our massages Monday at 5:45 pm. Their sign says their open but no one is here or…read moreanswering the phone.

Where to start, I was referred to Ivan a few weeks post op surgery after a tummy tuck and arm lipo…read morefor lymphatic drainage and to help reduce swelling. I waited longer than I should have (1. from the lack of research on my part and 2. was not told post-op that massages were recommended to help the healing process). I started developing adhesions in my arm and a swollen chest, to the point the nurse I saw on my second post op visit said I NEED to go see Ivan right away. That he had used him for his own surgery recovery and he worked wonders! From the first visit at Ortiz Massage, I struggled to even get on the table and was not able to lay flat on my back. Ivan was able to help release so much tension and stiffness that I could finally put my legs down and lay fully flat just after one session. He really listens to his clients, educates them, and demonstrates empathy while offering the most professional care from a health care provider. I couldn't have been in better hands during my recovery process. Ivan slowly worked with me at my pace, to work out the adhesions in my arms. I had never heard of lymphatic massages prior to this surgery, but now see how vital it can be for even the healthiest athlete with muscle recovery. It's been almost a year now and I still go to Ivan, for lymphatic massages and some regular deep tissue massages to help with weightlifting recovery. What makes Ortiz Massage so unique, is that Ivan puts his customers first. He offers super affordable rates and packages because he wants to make sure his clients are able to get the care they need, and offers flexible working hours. He works with you to space out your sessions and adjusts to how you are feeling week by week. He reevaluates you at each visit to see what you would like to focus on before each treatment. He is highly knowledgeable when it comes to explaining the science, anatomy, and advice on what will help speed up your recovery. Since starting my sessions with Ivan, the surgeon has started offering pre-op and post-op sessions with Ivan after seeing how crucial lymphatic drainage is in the surgery journey. I had no idea what a journey this entire process would be prior to going into surgery. Recovery after a tummy tuck was the hardest thing I've ever had to endure physically (yes, even worse than labor). I honestly would have NO idea where I would be without the help of Ivan, and am forever indebted for his services. I am extremely grateful for crossing paths with such a kind caring provider and overall, a good human being.

I've known Ivan for several years and he's really built his expertise in massage therapy. He's very…read morethorough with working out a treatment plan with you. I was very impressed with how intuitive he is when it comes to understanding your needs. His sessions are very relaxing and effective. I've definitely noticed less pain and inflammation even after my first couple sessions. He always follows up after a day or 2 to see how your body is responding to the massage. Thank you for bringing your talent and professionalism to our community.

Worth the drive from Lakeside…read more Have seen Rain at RMT twice now and they are excellent. Only person able to help with my pain. Two thumbs up

I saw Joan for manual lymphatic drainage after an intense surgery. I was in pain and discomfort…read morefrom swelling and fluid retention - literally popping open at the surgical seams! In the first treatment, Joan was able to reduce swelling significantly, taught me how to perform lymphatic brushing/drainage on my own and properly fitted me for a compression garment. Within 3 treatments I'd lost about 9 inches across the bust, waist and hips from fluid loss. I will continue to see her as I progress, and highly recommend her services for MDL! Professional, clinical and amazing results.