Very helpful the team has gone above and beyond! I will be using EEJ for all my repair needs.read more

Mickey was professional, thorough, and knowledgeable. He worked hard to get my refrigerator back…read moreup and running and was clear about the costs and tradeoffs. He found reliable parts at good prices and took the time to see if the new part really fixed the problem. Totally trustworthy. Would recommend for all your appliance repair needs.

I needed work done on my dishwasher and freezer. Anton was very professional and got both…read moreappliances up and running in a timely manner. From my first call to Prostar to completion of the job, I am impressed and would recommend Prostar to everyone. Choosing Prostar was a great decision.

The service requested was done overnight. It only took the technician less than 30 minutes to…read moreresolve the issue. Then had some recommendations for cleaning and maintenance. Overall everything was great. The price for the parts and labor was reasonable. I can recommend this company.

This is my second time calling Michael. He came out since we are having intermittent issues with…read moreour washing machine. He is as honest as they get. Said that the machine we have contains several boards that is hard to diagnose. In our case it's best to have Sears authorized repair since they are kenmore brand. It may be time for new ones as they are 10 years of heavy use and several self repairs. No charge for our visit.,

These guys were recommended from our neighbors. They didn't disappoint. They were on-time and they…read moreaffordably fixed it right the first time! Our dryer needed a new belt, and they fixed it with the original equipment from the manufacturer. Great job.

Excellent honest service Prompt response time…read moreEasy scheduling Professional technician

Alex was super! He explained everything, and tested each burner and the oven. He leveled the range…read morewhen he was done with the hook-up. I am quite pleased.

Dmitro was our technician. He was prompt, courteous and quick to identify a burnt out fuse in our…read morebuilt in microwave. He's obviously very skilled and fixed the issue all within half an hour. I sent out multiple requests for diagnostic pricing on yelp yesterday and u appliance came in with a quick response and most reasonable price, half of what another company quoted me. They were able to schedule me the next day and were very responsive. Highly recommend this company and will be using them again in the future.

This repair service is simply the best! I recently had my GE…read morerefrigerator fixed that has been leaking. Not only was the technician Alex very knowledgeable and nice but he fixed the problem at a very fair price!! He left the area very clean also. I totally recommend this company and will use them again in the future if any of my other appliances have issues,

Allen came in and worked really well! He was very honest about everything. He couldn't fix my dryer…read morebut he was able to fix several other problems I had

Dryer repair. Quality work. Fixed same day and quickly. I'm happy with the repair technician. He…read morewas very responsive and assessed the problem right away, provided a quote and quickly disassembled the dryer replaced the burned out heater assembly and thermistor. Put the dryer back together and cleaned the unit and tested it.

The ice maker on my KitchenAid refrigerator stopped working, so I gave Hugo Ortega a call. I was…read moreasked to send photos of the refrigerator model number, the face of the fridge, and of the ice maker itself. The text I received indicated that yes, Mr. Ortega does work on that unit, and a service call was scheduled two days hence. As it turns out, Hugo Ortega did not appear for the service call, but rather his son Tim. It seems that the father, Hugo, tends to work primarily on washer/dryer, and Tim deals with refrigerators and dishwashers. (They are both able to work on any of the appliances, but they have their particular interests, according to Tim). Personable and polite, Tim went through his diagnostics, explaining as he proceeded, and determined that the problem was the ice maker's motor. And.. he has a Kitchenaid ice maker on his truck. But here is where it gets a bit interesting. It seems that the icemakers on this brand can be different: some sit on the side of the freezer, some sit in the center of the freezer...and one is not an exact "bolt In" for the other. He stocked the side fitting unit, and I have the centrally sitting unit. So what Tim did was dismantle his unit, and used the parts to fit on the chassis of my unit. As he nimbly disassembled and reassembled the units, I was reminded of a scene in "The Good, The Bad and the Ugly", in which Tuco takes apart several revolvers, and knew which parts would fit the chassis of his new revolver. WOW. DOUBLE WOW! With the unit now working as new...which essentially it was...I realized this young man definitely knows his refrigerators!! But the story gets better. I asked if he works on Jennair Downdraft glass stove tops, as one of my burners was not working. He doesn't really service these units, but he went through an online parts manual, and given the symptoms I described, he told of three possible defects...and he listed the parts numbers and the suggested prices for the parts. I was pretty impressed with his efforts for an appliance he doesn't work on! So can I recommend the Ortegas for appliance repair? Definitely! They are my "go to" repairmen now!! Good Luck Yelpers

Use Hugo on personal house and on rental properties. His group contacts quickly upon receiving the…read morerequest. Always fair pricing and will tell you when an appliance is not worth fixing.

I noticed a whistling sound from my washing machine during the spin cycle, so I decided it was time…read moreto bring in a professional. I found this company on Yelp and scheduled a service appointment. Brandon was professional and gave me his opinion about the repair. He also explained the root cause of the problem. I will definitely use the company again and recommend it to my family, friends and coworkers.

Paid in advance and owner never returned or refunded my money. Promised a refund several months…read morelater but still haven't received it