Clean, well organized store with plenty of parking, but the location is not that easy to find. It's…read morefar off the highway and you really have to look for it. They should investigate the signage in front. Employees are knowledgeable and friendly, which is good because if you don't shop there regularly it can be hard to find things due to the expansive layout of the store. There were hardly any houseplants, which is is unusual for a store like this. Their competition has plenty.

Don't accept store credit when returning something. My paper credit slip clearly stated $12, but…read morewould only ring up for $6 at the register. The cashier had no answer as to what was going on. I didn't have time to stand there and argue over $6, so I left. Completely scammy system.

Always my first stop when i need something for a project around the house. They have a great…read moreselection of products, an incredibly helpful staff that always goes above and beyond to help you get what you need the first time. Prices are always are fair too. As an added bonus, they have a great rewards program and we frequently get $10 or $20 off coupons. Definitely stop here before going to one of the big box stores.

I haven't been in an ACE Hardware store in a very long time. I didn't realize they had so many…read moredifferent sections. I noticed that they had a kitchen area filled with small appliances, food storage, cooking, and bakeware. There are other household products such as cleaning supplies and laundry items. I love their trash cans. My mom actually bought one from here. The Brute ones are amazing and cheap. Great for yard and trash. They have a large section for paint and wood supplies. Anything you can think of, they have. All the the necessary tools as well. Even ladders for outside work, painters, or anyone. One of my favorite things was the storage bins. Perfect for storing away things taking up space. They have many other sections like plumbing, automotive, and hardware. A useful area for me is the doorknobs and padlocks. I was looking for new ones. We also saw lots and lots of tooks for everything. Their biggest section may have been lawn. The lawn area have sprinklers, tools, weedwackers, blowers, lawn mowers, hose, bird feeders, plant food, insect control, fertilizer, grass chemicals, and grass seed. They also have grills and propane. Some of the tools are useful for yard work such as shovels and rakes. It's seems like a great place to buy painting and lawn items more than anything else. I did see some items priced higher than other stores like the cleaning supplies. They do also have some cheap steals.

My son kept telling me to try the "local ace" bec he goes with his friends dad all of the time. I'm…read moreusually a Lowe's girl but I was at the Kroger and needed something so I figured I'd give the new Ace a try! When I walked in, I was instantly greeted by an employee, Kyle, who was super helpful! This Ace is like a SUPER ACE! They had everything I needed and more!! They have EVERYTHING! So thanks to Kyle, and this new great store built by Kroger... I have now become an Ace girl!!

The greatest hardware store in the world. They have everything, and staff that is helpful and…read moreknowledgable. Always my first stop when I am on a new job. People are saying there is less selection than HD or Lowes, but when it comes to actual hardware, Frentz has a lot more. A huge part of my life for the past 35 years actually.

Great store!! They have a lot of inventory and are very knowledgeable. Good location.read more

As soon as I stepped into the store a very polite young woman by the name of Rebeccah asked if I…read morewould like any assistance locating what I was looking for. When I said yes and explained what I needed, she immediately said, "We have those, right this way and I'll show you right where they are". Upon showing me the item in package form, I explained it was hard to tell if the size was correct, plus I only needed one. Rebeccah explained that they also have them in bulk and she lead me right to them, took them off the shelf and handed one to me to compare to the sample I brought. When I verified the size she filled out the required envelope, put the item into the envelope and asked if there was anything I needed. After hearing that was all, she very nicely started walking with me towards the register and once she saw I was headed the right way she told me to have a wonderful day. The only way my shopping experience could have been better would have been if this young woman delivered the item to my door. Rebeccah is a real credit to Stone's Ace Hardware and I sure hope she gets some recognition for being such a great Associate.

Such patient helpful staff, John and his coworkers took a good chunk of time out of his day to help…read moreme get some locks rekeyed and keys made.

Worst service ever. They never seem interested in what you need they stand behind the desk and…read moredon't really bother trying to interact or find out what you need.

I highly recommend this ACE Hardware for the service they provide. They treat you with respect. I…read morerecently purchased an Adirondack chair from this store. I assembled it at home and noticed that one of the pieces had cracked when I installed the screws. After a number of futile attempts to contact the manufacturer and not getting any positive responses I returned the chair back to the store where Anthony waited on me. He proceeded to tell me that they would order me another chair and he would personally assemble it himself. I couldn't have asked for anything better than that. I will continue to patronize this ACE Hardware store. Hats off to Anthony and Steve.

LOVE THIS BUSINESS!…read more My son and his friends have been in here multiple times wanting to build things and the staff here went ABOVE AND BEYOND!!!!! They are so kind and helpful. I am so grateful to have this business close by!

Jeff and Lee are great. They know a lot about hardware and construction. They seem very passionate…read moreabout what they do and have always been very help when I need something.

Gilbert's pro hardware. Located in at Clair shores on Harper avenue. They have a small private…read morelot in the rear with ample parking and you enter from the rear as well. I have been coming to Gilbert's for a little over 10 years now. It seems they always the things the box box stores don't have. This is a hardware store the way hardware stores used to be. I come in here mostly for stem and diverter rebuilds for the old bath/shower systems in rental properties: they will rebuild the hot, cold and diverter stems while you wait. I have always been very pleased with their services and they also build screens for windows and replace screens if you bring them in. Overall, Gilbert's is a great hardware store with good pricing and very helpful employees.

Amazing service! 10/10!!…read more Gilbert's is the reason why you NEED to support local shops. This hardware store is filled to the brim with everything you can think of for your home projects. The best part is the staff is incredibly friendly and very knowledgeable if you have any questions. A family member directed us to Gilbert's for a home repair issue in our laundry room. We stopped in around 9am on a Saturday and were immediately greeted by two kind women who helped fixed up a contraption for us. They also thoroughly explained how to install the product and let us know they'd be welcome to answer any questions we had if it didn't work out. A kind employee even offered to order me in a product that they didn't have stocked. You cannot beat that kind of service! The laundry tub has now been fixed with no issue. Will definitely be sticking to Gilbert's for any hardware needs in the future! Cannot say enough good things!

Ace's screen repair service has been the most convenient and reasonably priced. I received my…read morescreen back in less than a week. The sales associate explained the screen options available and I chose one that was more durable for only less than a dollar more than the other option. The associates are friendly but sometimes there is a wait to find available assistants. If you find one who is busy they will call on their walkie talkie for another associate to help. The store itself is a standard Ace that is nothing out of the ordinary from other Ace stores I've been to. I find the Ace app to be helpful because it lists my purchase history, points, and coupons.

I stopped in for ice melt and they had 2 options- a 25 pound bag and a jug with a handle. My normal…read moreplace was sold out. I was greeted when I walked in and asked if I needed help. I was immediately guided to their ice cream melt supply. I hadn't stopped to get a buggy, so the guy on staff carried my two bags to the register. I grabbed a basket before getting in line and the cashier brought the bags to my basket. I appreciated the fast, friendly service!