The communication between owner and client (myself) was the worst customer service I have ever…read moreexperienced. He returned 1 call when he needed me to sign a document after 5 weeks. He received a check from my insurance company for a bill he submitted, it was a 3 party check made payable to his company, myself and my wife. It turns out he endorsed my wife and my signature on this check and deposited it or cashed it. I would not recommend him after the issues I had with this company!

We had BDS Environmental remove the asbestos tile in our basement and moldy walls in the bathroom…read more They did a great job and went beyond my expectations. The owners had good communication and were very easy to work with. Their prices were very reasonable as well.

From the owner: Proper hazmat handling and hazardous waste disposal in Warren, MI, serving Southeast Michigan to…read moreensure you are compliant with all regulations and keeps everyone safe. Offers site remediation services and demolition/dismantlement services for all your waste management needs. Call us for a quote today.

We found out radon levels were way above normal in our basement. I called Tim at 10pm on Friday…read morenight, he picked up, put our family at ease, and reworked his schedule to come out Sunday morning with Ryan, and installed our mitigation system. He was extremely professional, and helped put our family at ease. The work was flawless. He walked us through everything he did, how to interpret the readings, and more. First class service all the way. Thank you, Tim!

This person and his two workers came over last year. He was super prepare and had no issue doing…read moreall the work even though there was like 2 feet of snow outside. They also did a good job at not tracking snow inside the house.

Mike was very happy to help me out with an asbestos testing. He reached out with a referral if that…read moreperson could do it same day. I stuck with Mike Greene and he came the next day and on-time. The results returned at the time he expected.

Mike the owner came to our home and took samples from our popcorn ceiling. He checked it for…read moreasbestos. The test came back negative. He was prompt and very courteous. We had the results in 4 days. He even emailed us a copy of the lab results. Great company WILL use again if needed. They are also an abatement company he COULD have said I had an issue but he was very honest and did not try to sell us something more than we needed. Dont hesitate to call him!!! Ray Busuttil Plymouth Mi

As a woman it is hard to know who to trust when hiring contractors. I had a family members filthy…read morehouse that needed to be remediated. They made me feel comfortable, they were professional, polite and respectful. They cleaned up after themselves. They made to whole experience so easy. I have recommended them already to friends.

Would NOT recommend this company. They just forgot about my house, and 9.5 months later of me…read moretrying to get the project moving forward, (meanwhile, living in chaos the whole time with a 2-3 yr old and having literal sharp metal taks sticking up from the kitchen floor all over and missing half my cupboards, living out of boxes, 90% of my counter is only being supported with a couple 2x4s, my whole house has been in disarray since they came in and tore half of it out, 9mths ago....) I messaged the owner to express concern that nothing has happened and I would like a new project manager or somebody else to take over the project since my current people are not doing anything And nothing has been done since the mitigation. i've been super patient and understanding of circumstances but common its been soooo long! He says he will call me. Never did. So I wait a while and then I decide to text the owner (it was a freaking nice text! but I did express some disappointment with how his company was handling our claim) to let him know we are just going to go in a different direction with a new company, and his response wasnt an apologetic text, or a call to apologize for the way his company handled my claim. No, he decided it was time to send me some $400 bill, a year later! soooo, one year later, my house is still half done. crappy experience and would never recommend this company! Very disappointed

On Christmas Eve we came home to water flooding our home. Immediately, we turned off the source of…read morethe leak and accessed the damage. Christmas presents soaked in their wrappings, rugs heavy with water, our wood floors already starting to twist. We had a waterfall effect on our stairs, water pouring into the basement through the ceiling and down the walls. My husband googled to find a restoration company, and I got to work sopping up the water I could. Despite the holiday, Drymedic had a team of men over within no time, including the owner. They quickly got to work extracting all the water they could by hand. The team spent hours that night taking measurements, setting up equipment, and trying to save our damaged things. We appreciated that these guys left their families to help us when we needed it most - staying with us until roughly 3am Christmas morning. The next step was removing drywall and molding as well as venting area to assist in the drying process. Every step of the way staff made sure to keep messes to a minimum cleaning as they worked. When all the water was removed and their part in the job was completed staff cleaned the floors again with a anti microbial cleaner. The staff followed the process of the job through to the end. Checking in with our concerns and making sure we were comfortable with the work being done in our home. We have recommended Drymedic to anyone who will listen!

Second floor bathroom caused damage to our main floor area late June 2025. I reached out to my…read moreinsurance company and they had Drymedic reach out. The mitigation team did a great job removing damaged floors and walls and started the drying out process. About 2 weeks later after requesting things to get moving a estimate was performed and a few days after that the reconstruction program manager came by for about a hour answered some of our questions and said he would have the flooring and painting team reach out to me in the day or so. I sent information on some items that were on sale we would like have ordered to be installed in our master bath and to get them purchased. Those items were drop shipped a few weeks later. After numerous text and calls over a 3 week period no one else reached out to me. I shared my disappointment and reached out for the Director of construction to reach out to me with no return calls or emails. I even reached to others with the company to relay the message with no response after doing that. So I terminated Drymedic and had another contractor get started. Of course once I terminated their service, I was reached out to by Drymedic. I asked for the invoice for the vanity and faucets I had preordered so I could provide that to my insurance company for payment. Nothing was provided and I was told I would be billed. During reconstruction I also used the Drymedic pack out team for all of my contents. All of our belongings were packed and stored at their warehouse during the remodel of our home. At this point I was still willing to use their other services. Construction was completed about a month later by new contractors and all of my furnishings were brought back and unpacked by the Drymedic moving team. Insurance paid all of the fees for the Mitigation, Pack out, Storage return of my items. Contruction fees for the new contractors I had to hire. Forward to almost 4 months later I was just issued a final bill from DRYmedic for the vanity and faucets along with a bill based on 10% of written estimate charge of the whole construction job they previously quoted. I was told if I did not pay the bill it would be turned over to collections.

Karieem and his team are EXPERTS at packing and moving! We interviewed all the "national"…read morecompanies for quotes, and First Hand Restoration pricing was affordable. They moved us from cross-country with ZERO breakage or damage. Their packing team was expert!! That's 3/4 of the success of the move. We moved oil paintings, watercolors, sizeable artwork, and specialty items like sewing machines. They arrived in perfect condition. Beyond that, the experience was very personal. His team was like family to us through the process. Definitely an experience far above what we would have had with any "name brand" national mover. I'd pick this team every day! Very hard working! This was our first move experience ever, and they made us quite comfortable! Can't thank you enough!

Reliable, courteous, and worked very hard. They removed our tile roof. They worked all day for…read morethree days, finished on the fourth day and coordinated with the roofers. They cleaned up very well. Kareem and Al and crew were very nice. Damage done to wood rails they promised to fix. Thank you Kareem and Al and First Hand Restoration.

Incredible Service!! Our entire basement flooded. William Little, our Project Manager, was…read moreavailable and worked to get our project completed as quick as possible with fantastic contractors. Delaney coordinated the packout, removal and return of our belongings, and was incredibly organized, even locating items we needed that were in storage and made them available to me for pick up within a few hours. Both William and Delaney were always available for any questions, and immediately responded to every phone call and request. We could not have asked for a more caring and responsive team for this project and have only rave reviews for their assistance during this difficult time.

We were blatantly lied to about our share of the cost. Project manager was worthless and avoided…read morequestions. Would NOT recommend