I cannot recommend Mr. Mold enough! This was my first time needing an expert opinion on a potential mold issue after discovering a leaky pipe, and the experience was fantastic.
Halle answered my initial call and instantly turned my bummer of a day into a better one. Her personality is so engaging that her warmth and happiness came right through the phone! Beyond making a great first impression, she was incredibly kind, genuine, and knowledgeable throughout our conversation. She patiently answered all of my questions and made the scheduling process entirely stress-free.
Our assessor, Ryan, was just as wonderful. It turns out he was in the office when I called, and Halle kindly offered to check to see if he could squeeze me in today. Ryan generously offered to stop for a few minutes before his next scheduled appointment--I felt so lucky! He arrived in 15 minutes. Ryan greeted me with a bright smile of compassion. He was highly professional, knowledgeable, friendly and reassuring. Ryan took the time to thoroughly inspect everything, and clearly explained both his findings and next options. Then WOW! Halle sent my quote within a couple of hours of Ryan leaving my house. Very impressed with our easy to understand quote and final price.
It is rare to find a business where every single team member is THIS dedicated to outstanding customer service. If you want honest, professional, and friendly experts along with honest and trustworthy options and pricing . . . . . .look no further. Call Halle at Mr. Mold! read more