This review is specifically for my personal experience with Alexis Murray P.A. & Astrid…read more We have been going to Primary Medical in Oxnard for a short period of time and my husband and I are so happy we stumbled across them. Alexis Murray is the BEST. She is very attentive, lets you fully explain yourself & your concerns, speaks to you so respectfully, doesn't gaslight you & tries to see things your way so that she can better understand you, & she respects your personal beliefs, & does not come off judgmental nor does she make you feel stupid. Lately we have been going to see Alexis Murray for my son almost once monthly. She is always so patient and detailed with us. She explains herself very well & lets us as parents feel safe enough to ask her many questions & figure out how to go about things in regard to my son's health. She also is so reassuring and makes us feel safe!!! She is a gem there. Astrid is a medical assistant there at Primary Medical and she was also very attentive with son. She made him feel very comfortable and made him laugh. When you have little kids all the little things matter & when they take the extra steps to make sure your child is comfortable it puts us as parents at ease. I, myself have also been seen by Alexis Murray & can attest to a great bedside manner. All in all, I am super happy that my whole family goes to Primary Medical in Oxnard. Give Alexis Murray a go, you will not be disappointed!!!

This is a great medical office! I feel confident in the care I'm receiving and the ease of being…read moreseen is a plus. I've had to wait over two months to be seen at other offices and that is never the case here! Definitely recommend!

I just had a procedure to clean out my sinuses, Dr. Alavi was very informative and has a great…read morebedside manner. He talked me through the entire procedure, i have never felt better after he performed my procedure. I highly recommend him and his very nice staff, a great team. Stacy Ventura

I cannot believe how worthless the staff is there. They said it's "not my responsibility " to see…read moreif they take my insurance.

I've been seeing Dr. Gianos for the past 5 years after being diagnosed with a rare condition. She…read moreis truly kind and listens to concerns without judgment. She kept up on research and treatment recommendations, and eventually she got me on a newly-approved medication for my condition and explained the risks and benefits. I have always felt so supported by her and I've always trusted her judgment. Thankfully, the medication was life changing! I am so indebted to her. I recommend her and her kind office staff to anyone struggling with allergies!

Office staff is very friendly Dr. Gianos is also very friendly and professional. The whole…read moreexperience could not have been better. I highly recommend the doctor and her staff.

My husband had a growth inside his mouth and Dr. Alavi put us at such ease during the review…read moreprocess. He is by far the best, well mannered doctor! Made us so reassured from the start! I would not trust any one else.! Also, My 85 year old dad, came from PA to have Sinus Surgery and this was by far, a life changing event. He can breathe like never before! Also, my son won't trust anyone else but Dr. Alavi! By far, the best bedside manners as well. Not too often, you find a doctor with superior knowledge and great personality! Dr. Alavi is both!

Tri is truly the best! Dr. Alavi and the entire Ventura ENT team go above and beyond to make you…read morefeel welcome and at ease. Julie at the front desk is incredibly kind and helpful. They did an excellent job with my balloon sinus procedure--it's been five months and I haven't gotten sick since! I'm currently receiving allergy shots there, and the process has been seamless. I highly recommend Ventura ENT to anyone in search of exceptional ENT care.

I received subpar treatment from Dr. Timothy Williamson as an adult patient. I was in the midst of…read moretreatment with Dr. Williamson and he canceled his appointment with me 40 minutes beforehand because he was apparently figuring out his schedule. It was incredibly odd. The receptionist also did not even apologize and was incredibly rude. When I asked when the appointment could be rescheduled for, his office staff told me they'd call me and hung up. I waited for a call back and didn't receive one. So I tried calling the office several times over the next two weeks to reschedule the appointment with no luck. At the time of this cancellation incident, I was being treated by Dr. Williamson for follow-up for blood test results that I was told would need to be reviewed in person (to this day, these have never been reviewed with him) and a skin condition on my thumb that had not resolved despite three prior appointments I had had with him. It turns out Dr. Williamson misdiagnosed my skin condition, which I only found out after going to a dermatologist that I had to be very persistent in asking for a referral to from him. Additionally, I had an inflamed cyst at time of the appointment that was canceled, which I notified Williamson's office staff of. The abrupt cancelation ended up being quite an issue because I had been prescribed Triamcinolone Acetonide Cream for the skin condition by the dermatologist. As my skin was raw and bleeding, I wanted to check with Dr. Williamson that I should proceed with using the Triamcinolone Acetonide Cream as it is only for topical use and is contraindicated for treatment on open sores. So I communicated with Williamson's office staff that I had hesitancy about proceeding with this treatment- it seems this question was never relayed to Dr. Williamson by the office staff because I never heard back and I was left in the dark trying to navigate my own health issues. About a week after my initial appointment had been canceled, Dr. Williamson's receptionist called me on a Friday after the office was already closed and told me to call on Monday to reschedule my appointment. I called her back on that Monday and left a voice message around noon. I called the office back at 4 pm and the receptionist picked up. I told her I needed to reschedule the appointment. She told me, "We'll call you back" and abruptly hung up. I didn't hear back from the office for over a week. In the meantime, I realized I needed to get my blood test results. So I logged into Quest (who performed the blood test) and requested my results. Some parts of the blood test results were concerning to me and I was shocked that Dr. Williamson had not reviewed these test results with me (even over the phone) and had actually cancelled the appointment 40 minutes beforehand. Given the blood test results, I am not sure if I will require further testing and was given no treatment instructions by my former primary care provider Dr. Williamson. I have since decided to sever my treatment relationship with Dr. Williamson due to the treatment being was I believe to be far below the standard of care for the field.

Both of our daughters grew up with Dr. Willliamson as their doctor. He has always been outstanding…read morein his care and it is no surprise he has a great reputation in Ojai. We feel so lucky to have had a pediatrician we've trusted from their first weeks of life.

Dr.Lueg looks out for the details. I've had issues with my left ear for a long time. A previous ENT…read morehad made a diagnosis, but when I told Dr.Lueg and he thoroughly examined my ear, the previous diagnosis ended up being incorrect. I went in for follow up appointment the week after my first visit, and was very happy that some additional testing was ordered to see what the problem is. Now I can finally get some answers on what's been going on. The office staff is also very friend and easy to talk to. I didn't feel rushed or like they were just moving on to next patient when I was done.

During my physical exam, my doctor noticed a significant amount of ear wax buildup in my right ear…read moreand recommended that I use ear drops. After using them without success, I experienced hearing loss due to a complete blockage. Luckily Dr. Leug was able to see me as a walk-in without insurance. I had a wonderful experience and the front office staff was especially friendly and helpful. The procedure was quick and painless. I am glad to say my issue was completely resolved and would highly recommend anyone with a similar problem to come get a professional ear cleaning.

I have worked only with Dr. Bloom's associate, Dr. Nguyen. He had a very difficult case to take on…read morewith 7 brain and cervical surgeries and damage very deep and aggressive in the neck and head. I am extremely grateful to him as he has stepped up to the plate to correct, as best possible per the CDC, the lack of care I had previously and that left me for dead. Dr. Nguyen has been present at my appointments and re-opened the door to some quality of life. Unfortunately, the damage done via my previous pain doc, by ignoring the results of required MRI's and my pleas for help, Dr. Nguyen was dealt a heavy hand. Because earlier detection was ignored, there is only so much he can do. But he is doing it nonetheless. Pain patients will be assisted greatly by Dr. Nguyen as well as an upcoming hand book entitled "Pain Dismissed" to be published 2024 iwhich will assist them in how best to navigate potentially treacherous territory amidst the regulations assigned by the CDC, wherein ALL pain is treated the same regardless of their injuries and resultant pain. I hope this review provides for hope for others. There are still a few good doctors out there but be sure that an MD is going to be present at your appointments before you sign on as, otherwise, you can easily land in a life and death situation without proper help aboard.

My experience has ONLY to do with the office staff here. Also know the doctors do not respond to…read morethese ratings. The OFFICE girls do and are even rude with their responses. My life the last many years with chronic pain hasn't been easy. Nobody would understand that who has not experienced chronic pain themselves. I had to have 4 surgeries in the 3 years. 2 of them were in the last 5 months for a precancerous condition. I had to reschedule my SI Joint injection a few times, because you have to space your anesthesia apart and I had to have these 2 surgeries immediately. When I called 1 week before my scheduled SI joint injection to see if I could postpone it a few days due to my back being out and I physically could not move, Stephanie was unbelievably rude to me. I was on speaker. I had a friend sitting next to me who had been helping me. Stephanie rudely responded "you've rescheduled like 6 times already." I told her I've had to have many surgeries and I've only rescheduled for those reasons. She then rudely responded "I have to put you on hold." It went dead silent and we thought we were on hold, so my friend looked at me and said "what a b***h." Immediately Stephanie said "I heard that! You just called me the "B" word and I'm telling my boss and I'm hanging up on you!" First of all, I never said it, second of all, neither of us would ever say that for anyone to hear! We are kind, respectful people. We were supposed to have been put on hold. Not a "fake" hold. My friend was just speaking her thoughts to me. Especially because she knows all the hell I have been going through. That's how rude Stephanie was being. Before she hung up on me I was trying to say "wait! Let me explain." I called back and tried to speak with her and explain my friend said that to me not ever meaning for Stephanie to hear it. I spoke with Paula, the manager. I was pouring my heart out crying, apologizing, and sending my apologies to her from my friend as well, who said it not ever meaning for her to hear that. I explained how desperate I was to get my SI joint infection from Dr Phillip Nguyen. My last one gave me 2 months of living without pain. She said she'd call me back that day and she didn't. I called again the next day. Paula told me they would not accept me as a patient anymore. I truly do not think Dr Nguyen knew about "their" decision. No matter what response is given on here, it will be the office girls and most likely false information. Everything I state is the truth, the whole truth, and nothing but the truth. I decided to call the surgical center and they were so nice. I even told them about the situation I had with the office girls. They said I was still on the surgical schedule and to come. So that morning I called the surgical center to confirm. They said I was on the schedule. My mom was on her way to pick me up and Paula that manager called me and said "you are not to go to your surgery! You are off the schedule! We are calling the surgery center to make sure of it." And that's what they did. I truly don't think Dr Phillip Nguyen decided himself not to take me as a patient. The office girls did everything in their power to keep me from getting my injection. If they only knew the pain I endure every day of my life. Stopping someone from getting pain relief because of lack of forgiveness is sad. It's obvious this office is run with a true lack of empathy. The reviews speak for themselves. The negative reviews are mostly about the front desk staff. Their responses to patient's reviews are vile. Remember, it's them responding, not the doctors. If you are able to get past the rudeness of the office staff, I would truly recommend Dr Phillip Nguyen for pain management. Meanwhile I have to start over with referrals and waiting months for appointments because of the lack of forgiveness and empathy here. For something that I personally didn't say or my friend meant for her to hear. I hope those girls never have to experience chronic pain like I have. I will find a way to get a hold of Dr Nguyen and tell him my story.

Highly recommended all of the providers at the office! Ten steps to prepare for a successful…read moremedical visit. 1) They offer Tele health (best when contagious) 2) They do their best to accommodate late, no shows, and same day appointments. (At times can back up their schedules) 3) Come in with questions and concerns written down. Especially if you do not understand the "plan of care." Always available to talk about new research, treatments, etc. (within reason) Pen &paper to take notes. 4) Bring in your home medications/vitamins to visits. (Best time to ask for refills, dose changes, etc) 5) Get a personal planner: write down your daily health results such as Vitals, BP, BG, weight changes and food diary! Providers will greatly appreciate it. 6) Many vaccines are now available at your Local pharmacies. Also, some noncontrolled meds are able to be sent via mail delivery 7) Ask about Preventative Screening: Colonoscopy, Mammo, Dexa Bone scan, PAP, Cholesterol, Hearing, Vision, Dental, PSA, Vaccines, Mental Health, PrEP, and more (Varies w/ age) 8) Check in a couple of minutes early just incase you have to fill out new company (Dignity Health) paperwork. 9) Remember we're a team if something is not working after giving it a try for weeks (without adverse reactions) instead of abruptly stopping contact the office for an alternative. 10) Please be patient with staff Starting June 22' they began using a brand new computer system. I was not asked to write this just thought it would be helpful for future visits. #BeWell

From my initial phone call when I made my appointment with Identity Medical Group, I felt…read morecomfortable and the appointment date was within a month, so I decided to move forward and book my new patient exam. Dr. Robert (Bob) Dodge's office is located in the 5-story building across the street from Community Memorial Hospital in mid-town Ventura. There is a 3 story parking structure below the building that offers free parking. Dr. Dodge's office is located in unit 502. There's 2 doors then enter into the office. Day of my New Patient Exam, 2/29 @1000: I arrive at 0950 and sign-in on a sheet. At the front desk sat, Rosie-one of the receptionist who was not very warm and welcoming. After about 10 minutes Nicole, got me registered me into the system and collected my co-pay. Within 5 minutes I was called back by Hannah, who I'm assuming is the MA, which proceeded in taking my temp, weight and vitals-she also performed pre-appt questions to get a better gage for my visit. She then walked me to the exam room where I waited another 5-10 minutes for Dr. Dodge. My first impression of Dr. Dodge is that he is very warm and welcoming. He has great energy and displays true concern about your care. He actively listens as you voice your concerns and reiterates back to you. I like that he was consistent in asking if I had any questions, to make sure I understood his recommendations. The overall physical/assessment appointment was about 30 minutes, and then I was done. I would highly recommend Dr. Dodge to anyone looking for a new primary care physician. I'm happy to have finally found a primary care physician that actually cares and who is quite knowledgeable about anything and everything from internal and family medicine!