Dr. Jozewiak and her staff were so great with my 7 year old and his filling appointment! They definitely show that they care for their patients and made him feel as comfortable as they could, and never once got frustrated or anything along those lines! read more

I've been unsure how to handle my experience that I had at this office but after several failed attempts to privately settle this with them and the lack of empathy and professionalism they have shown, I felt that sharing this story is more important than what they were offering me in hopes to spare anyone else from what I experienced. 7 months ago my cosmetic NIGHTMARE began at Prarie View Dental when I hired them to replace my 4 existing veneers and add 4 more. I was overall happy with my teeth but wanted to add more veneers to perfect my smile while also replacing my previous 4 that I got almost 20 years out of. I was told this would be a very easy and simple case, that they do this all the time. That was incorrect. I was in excruciating pain starting with my prepping appointment, I knew I had a lot of work done so I thought it was just recovery but it never let up. Even taking pain reliever around the clock, I was still waking up in pain and getting headaches daily. I had my temporaries in for 2 weeks and they fell out 3 times, I was told this was normal by the office but to me this was anything but. After my next appointment where I got my finals I assumed it would be better, wrong. The final veneers not only looked horrible, but even worse was that the pain & headaches increased. Then, after a week, I lose a permanent veneer. I'm again told this is normal & it's gets fixed. The next week, I lose another permanent veneer only this time, they are unable to get me in for 5 days. This is obviously not an option so I start calling other offices to find somewhere to help me and luckily got right in to another local office. This other office was shocked to hear that these had fallen out but were even more shocked to hear that I thought I got "veneers." They told me that my tooth was way over prepped to be a veneer and I had a 3/4 crown that they were putting back on. I was also told that because so much of my enamel had been removed, these will continue to come off because they were not prepped correctly. To fix this I will need to remove the remaining enamel on my teeth to get a secure bond. I was left with teeth that looked NOTHING like the photos we consulted over, was in horrible pain, and now was being told I would have to get these redone. My tooth structure is gone and can never come back, I'm only 37 years old. I got another opinion from a different office and they said the same thing. They also thoroughly checked my bite to find that it was the cause for my headaches and pain, it was no where near where it should be. The teeth did not fit my mouth and my bite was completely off. At this point, I knew my teeth were irreversibly damaged and I was never going back to PrarieView Dental ever again. I've reached out to them 4 times asking for at least my money back. They finally agreed to give me just over half of my money back IF I sign a release of claims that prevents me from doing 2 pages of things, including sharing my experience. Keep your money, I'd rather people know to never go here. I'm grateful that as I write this, I have beautiful new veneers and am in no more pain thanks to a very knowledgeable and professional local dentist. But it took 7 months to get here with a lot of pain, money, and dentist appointments. I would NEVER recommend anyone to this office, for anything! read more

Trusting these people was the biggest mistake of my life. I was their patient for 4 years (2016-2020). And for all of this time they concealed the information that one of my teeth needs to be extracted. Instead, they marketed the Invisalign or a crown, since this was the only tooth I was willing to do any work on. In 2019 I finally decided to do the Invisalign. Tiffany Jozwiak proposed multiple changes even though I never voiced any bite complaints. I asked for another plan but she already had aligners and strongly advocated for hers. Finally, I agreed. After about 70 % of the treatment, I asked for ONE additional appointment because I was concerned how much my face had changed. I did not expect that. During that appointment she angrily told me that I was the only person who did not like her plan and that she was not going to earn any MONEY on this because I was taking too much of her time! I felt bad and I agreed to continue with her original plan since she also asserted there will be a refinement which will address my issues. At the end of the treatment, my face looked even worse and I was not able to chew properly. She promised to correct the problems during an additional 5 months of treatment but she did not manage. Immediately after the Invisalign, I was sent by Jeniffer Williams to see an endodontist regarding the tooth for which I did the Invisalign. She said that there was an issue, I asked for how long, she just mumbled something like "Oh, we've been keeping an eye on it". The endodontist said that I needed to extract that tooth! I then (in 2020) asked the office for x-rays from my first visit back in 2016 and the root resorption was massive already then! I would have NEVER chosen the Invisalign if I knew that the tooth will need to be removed and replaced with an implant! After almost one year of treatment, I had to extract the tooth for which I DID the treatment (I got a massive gum inflammation above that tooth few weeks after the treatment)! My blood still boils whenever I think about that. I also started having enormous PAIN in my jaw when I stopped wearing the retainer full time. I was not able to put my jaws together comfortably. When I confronted Jozwiak about all of it, she said, "I'm sorry, unfortunately, in your case, everything what could go wrong, went wrong"? WHAT? You and Williams, encouraged me to do this for 3 years, while I wasn't even interested that much, and you haven't mentioned that anything could ever go wrong! I went for an orthodontic consultation and was told I needed braces with rubber bands to address that and that I had 4 different bites after the Invisalign. Braces were removed over a year ago but the jaw pain still persists. The orthodontist managed to correct some of the things but not the discomfort and the pain. Over the past 4 years I had to learn to ALWAYS keep my teeth apart and to do muscle releases daily. Something that was painless and comfortable throughout all of my life, like putting my teeth together, since the Invisalign with Jozwiak, has been the source of enormous discomfort and suffering. Since braces were removed, I have seen multiple dentists, underwent physical jaw therapy to no avail. Some of these people said I still need another ortho treatment, but that I need a brilliant, experienced orthodontist. Someone advised me to stop wearing the retainer, which I did. They said that bite adjustments are extremely difficult. The quality of my life has been significantly reduced. I am devastated. I trusted Williams and Jozwiak, paid them for x-rays and checkups, paid them for telling me the truth. They made a fool out of me. Jozwiak paid for the subsequent orthodontic treatment and some occlusion adjustments and promised to pay all of my bills but they did not. They still owe me about $ 3k. They also offered to pay additional $ 4k on the condition that I do not sue them and I do not share my experience. I did not sign that form. I prefer to publish this review instead. TMJ and bite people are very expensive, it will cost an arm and a leg to treat this successfully. It's been 5 years that I haven't been able to close my jaws comfortably. Since that Invisalign, I feel like a handicapped person, and I am starting to lose hope that someone will be able to help me and that one day I will be able to forget about my teeth and jaw pain. I wish these women everything the worst. I will never ever forgive them. read more

A cut above. If you want the best in the field of dental professionals look no further. Listen, not all dental procedures are created equal there are those that are more complex and if you want the highly knowledgeable yet local team this is your crew! Dr. Tiffany and Dr. Williams are kind, courteous, and positively bright! Surgeon Reganato is, well where to begin...gregariously intelligent, quick ,witty, smooth, effectively efficient and damn good at what he does, not to mention a vocabulary that the best scrabble aficionado would drool over. If you don't understand and need him to repeat anything at all about a procedure, he will do just that with patience and a true desire to make you more knowledgeable. He is a great Periodontist, Implant Surgeon! The assistants will make you feel right at home and have you laughing all the while keeping it real and cluing you in on every step! The office manager, James is always knowledgeable about everything from scheduling long term procedures to insurance to financing. He's great! He is prompt and returns calls when he says he will. There is one wee bit of a drawback.. I almost hate to mention it because it maybe a personality conflict, however, there is a gatekeeper at the front desk whom has a terrible way of coming across uninviting, harsh and money hungry. She is just abrasive. There, now that that is said and done I will admit there are at least 3 other fine ladies working the front who are all smiles, flexible and prompt! Make it past the one bump in the road an you'll be glad you did because the working staff and doctors that make up Prairie View Dental of Sycamore are top notch! read more

Grand Dental Prairie View - General Dentistry Near Me - Sycamore, Illinois

Do NOT go here if you are an NIU student. When telling them that my finances were limited, I provided them with all my insurance info and was very clear that I had to be careful what I did so I'd be able to afford it. Their "estimate" was $700 less than what they billed me. $700. And they offer no payment plans. Or empathy. The work may be good, but what's the point if you're trying to get blood from a stone? read more

Absolutely love this place. They are so thorough. You will get the best treatment for your money.

Everyone is so nice and makes you feel wonderful! I would highly recommend coming here if you're looking for A new dentist!

Best dental care I have ever had....I would (and have) recommended them to my friends

This dental office is only driven by money. They treat long term always paying customers worse than hired debt collectors. Actually with holding appointments and treatment with threats. You must pay in full before the completion of a service even if it's months before a procedure is finished. I have to finish my work with them but beware your money is really all they care about. After this nightmare is over I'm done. If you want to be treated like a person go somewhere else. read more

I am extremely frustrated by the policies and systems set in place while working with this business regarding payment and customer service, post-dental work. I had received dental work from Prairie View Dental (PVD) in late September of 2017. I paid the bill that was given to me at the end of the visit and picked up my retainer in early October of 2017. Up until this point I had no plan to be moving, so I had no address to update with PVD. In mid-October my husband and I found a house and began the process of buying. We closed in mid-November 2017 and moved. We left our new address with our rental landlord, and updated our address with the local post office (USPS). Apparently PVD had sent a portion of my bill to my insurance (as they should) to see if any portion would be paid. In November they began sending out notices of my bill due after insurance, which is the typical process. However, none of the fail-safes that I had put into place our address had been working. Since we lived in an apartment, our mail was being received by the new tenant and apparently not bouncing back to PVD. Instead of calling my phone number after failure to hear from me, they sent my bill to collections. I have NEVER had a bill sent to collections. I would have gladly paid the portion if they would have just called (or even texted me, for that matter) about my past due bill. Any other dental/medical office that I have worked with will send a few bills and then call if they still have not heard from you. So instead of having the decency to reach out to me through another means of communication, they sent my bill to collections. The fact that this could affect my credit score infuriates me. I understand that the mailing address confusion is the reason for this issue, however I would hope that in the future Prairie View Dental would at least call/text/email/leave a message with customers prior to sending bills to collections. I know they had my correct phone number, since they were able to send that to the collection agency just fine... so why not just give me a call first? I will not be doing business with their office anymore, this has caused me too much of a panic over something that could have been easily reconciled months ago with a simple call. Prairie View Dental, I hope that you put a little more effort into customer outreach so as to not leave a bad taste in anyone else's mouth. read more