Dr. Jozewiak and her staff were so great with my 7 year old and his filling appointment! They…read moredefinitely show that they care for their patients and made him feel as comfortable as they could, and never once got frustrated or anything along those lines!

I've been unsure how to handle my experience that I had at this office but after several failed…read moreattempts to privately settle this with them and the lack of empathy and professionalism they have shown, I felt that sharing this story is more important than what they were offering me in hopes to spare anyone else from what I experienced. 7 months ago my cosmetic NIGHTMARE began at Prarie View Dental when I hired them to replace my 4 existing veneers and add 4 more. I was overall happy with my teeth but wanted to add more veneers to perfect my smile while also replacing my previous 4 that I got almost 20 years out of. I was told this would be a very easy and simple case, that they do this all the time. That was incorrect. I was in excruciating pain starting with my prepping appointment, I knew I had a lot of work done so I thought it was just recovery but it never let up. Even taking pain reliever around the clock, I was still waking up in pain and getting headaches daily. I had my temporaries in for 2 weeks and they fell out 3 times, I was told this was normal by the office but to me this was anything but. After my next appointment where I got my finals I assumed it would be better, wrong. The final veneers not only looked horrible, but even worse was that the pain & headaches increased. Then, after a week, I lose a permanent veneer. I'm again told this is normal & it's gets fixed. The next week, I lose another permanent veneer only this time, they are unable to get me in for 5 days. This is obviously not an option so I start calling other offices to find somewhere to help me and luckily got right in to another local office. This other office was shocked to hear that these had fallen out but were even more shocked to hear that I thought I got "veneers." They told me that my tooth was way over prepped to be a veneer and I had a 3/4 crown that they were putting back on. I was also told that because so much of my enamel had been removed, these will continue to come off because they were not prepped correctly. To fix this I will need to remove the remaining enamel on my teeth to get a secure bond. I was left with teeth that looked NOTHING like the photos we consulted over, was in horrible pain, and now was being told I would have to get these redone. My tooth structure is gone and can never come back, I'm only 37 years old. I got another opinion from a different office and they said the same thing. They also thoroughly checked my bite to find that it was the cause for my headaches and pain, it was no where near where it should be. The teeth did not fit my mouth and my bite was completely off. At this point, I knew my teeth were irreversibly damaged and I was never going back to PrarieView Dental ever again. I've reached out to them 4 times asking for at least my money back. They finally agreed to give me just over half of my money back IF I sign a release of claims that prevents me from doing 2 pages of things, including sharing my experience. Keep your money, I'd rather people know to never go here. I'm grateful that as I write this, I have beautiful new veneers and am in no more pain thanks to a very knowledgeable and professional local dentist. But it took 7 months to get here with a lot of pain, money, and dentist appointments. I would NEVER recommend anyone to this office, for anything!

Dr zimmer is such a gifted orthodontist. I have three kids so ive had my share of ortho drs. And dr…read morezimmer is by far the most talented. Not only can she fix your common teeth issues she takes on very difficult mouths like myself! The first orthodontist i saw didn't know how to correct my mouth and ended up making it worse. Dr Zimmer took me on saw the many challenges and knew exactly how to fix me! I was astonished at the outcome of my mouth. And now my kids and I will only see her! She is very knowledgeable, patient and answers any questions you have, even if they seem like common sense questions, she takes the time to explain everything to you and to your kids! She has a great memory! ( she remembers who you are and makes time to treat you like a person not just a patient.) My current daughter had the same jaw and bite issues as me and in just a few months its night and day difference! Besides dr Zimmer and her unparalleled skills, All staff at this office are caring and accommodating. Patient and flexible! If you've had bad experiences with other orthodontics Or just worried about finding one that understands ur issues and concerns you need Dr Zimmer. I went to a dr based on location...that dr messed my teeth up bad i was in tears and they wanted more money from me to fix the drs mess up... i came to Dr Zimmer she works miracles! If you're not close... trust me the skills and knowledge she brings to your treatment is worth the drive!

First time visiting Prairie View Ortho for an Invisalign evaluation. I was very impressed with the…read morewelcoming environment, friendly staff, and quality of equipment. It was a pleasant experience, and I am looking forward to getting my treatment done here!

I guess my photos was used as highlight, so I thought I should update my post. I ended up leaving…read moreVarghese for Kay Orthodontics (see my review for Kay). Varghesse put my brackets on in a way that they were continually breaking off. He told me that I clench to much, and he would not really be able to help me. He said I would probably need surgery which would cost 10's of thousands of dollars. I went to Kay for a second opinion. He said he could fix it. he took off all the brackets, and placed them in a way my teeth were not hitting - I never broke a bracket again. I finished my treatment early with Dr. Kay, and never had to have surgery; success! Oh, Dr. Kay charges like half of what Varghese was charging. I felt ripped off by Dr. Varghese. My feeling is that he is charging a lot of money for a fancy office, but is in the business of fixing "easy" cases at volume. If you think your case is a little more difficult, or if you want to save some money... or if you just want a really honest and competent guy - go with Dr. Kay.

We love Dr. V and his staff!…read more I had my 18 month treatment done as an adult, a few years back. My oldest daughter had her two year treatment completed a few months ago. Soon, we will have our other daughter start her treatment here. The point is, only a genuinely caring practise would get such loyal patients. We never even considered any alternative orthodontists in the area. Shout out to Gigi and Lindsey for maintaining a smooth experience for us all these years!

So my daughter had her braces done at a different orthodontist office, and although the environment…read morewasn't friendly and quite tense, and the doctor got very upset every time you asked her any question about the process we toughed it out just trying to get to the end of treatment, at one check up appointment. The doctor must not have been in a not so good mood and yelled at my daughter and called me into her private office, and continue to scold me... Not only that after I left, she called my dentist office and continued and then called me while I was driving home to continue on the phone to continue to yell at me... Long story short it was quite an intense experience. I left there with my daughter (quite traumatized) not finishing treatment. I found Prairieview orthodontics, and wow! Its night and day difference in service! Not only does Dr. John and his team welcome questions they take the time no matter how long, even if it set them behind with other appointments, to answer any questions and concerns, and they really went above and beyond finishing off my daughters treatment, leaving her with an absolutely stunning smile. I have to say she was quite scared and timid, going to any doctor after our past experience. But Dr. John is just so good with kids gets on their level super friendly, very reassuring, answered any of her questions even during adjustments was very kind and gentle to her. Unlike the other orthodontist, who burned her nose, chipped her tooth, scratched her and yelled at her for breaking brackets, etc. Dr. John and his team are so friendly and definitely go the extra mile. We love the experience so much here at Prairie view. They have many locations in the area with super flexible scheduling, other orthodontist offices, actually charge more if you need an after school appointment versus during the day... Prairie view does not do that to schedule appointments around your schedule for no added cost!the team is so friendly and customer oriented- its really been a night and day experience! I personally now had my teeth done and have my youngest daughter starting soon!! anyone with children that are a little nervous going to the orthodontist or any doctor or dentist for that matter should definitely go here! The doctors are phenomenal, and the staff is outstanding!

What can I say? This has to be the best Orthodontist in Aurora/ Oswego area! I have had a brace and…read moreretainer fitted here as well as my kids! The professionalism, the attention to detail and the friendliness and the expertise is second to none. Regina is absolutely outstanding and she really makes sure you feel as comfortable as possible! Coming from someone who has had terrible experience with dentist and ortho appointments in the past she always goes above and beyond to make sure you feel safe and she is always very outgoing!! If there was one wish I had it would be to get my smile as AMAZING as hers! This office truly does make it feel like home! I would recommend Smile doctors to everyone!! Regina is the BEST!! Thank you for all you guys do!! Can't wait to come for future treatments!! - Sarah Parker

I had an appointment for a tooth extraction. After waiting almost an hour, they took me back. The…read morenurse said the dentist only had twenty minutes and that they couldn't do it today. They wanted me to reschedule. I didn't reschedule. None of the staff was rude. That is why I chose to go there. I am upset that they didn't message me to tell me they didn't have time. I don't have a car, so I have to walk everywhere and they are close to my home. My mouth still hurts. So I have to find someone else who has time to see me. I booked the appointment online, so I don't understand what the deal was, as to why they didn't have time? Overall, the staff was nice. I do recommend they get some help with time management, so noone else experiences this. Now I have to find another dentist, so I won't be wasting mine or their time. I never even seen the dentist. If I could rate my experience without the stars, I would give them a negative two.

I saw Dr. Allen at Grand Dental in Sycamore for an orthodontic consult and highly recommend him,…read moreespecially if you're queer / lgbt+ , have more complex needs, or are looking for an empathetic non-judgmental orthodontist. I went because I am trans and having FMS (facial masculinization surgery) and my surgeon wanted me to consult with an orthodontist. I needed to see how the different options for FMS would impact having braces/Invisalign in the future, how braces/Invisalign might continue to change my jaw after surgery, and based on that, what surgical options would be best. Dr. Allen was really informative, he took the time to go through all of the possible options and answer all of my questions. It was clear that he is well informed on facial surgery, even when it doesn't directly relate to dentistry. He was really friendly and acted like they were all completely normal questions. I was definitely nervous to have an appointment about this and he made it a completely comfortable experience. Additionally, I've had other unrelated orthodontic consults in the past with other providers. Grand dental was the most thorough.

Amazing job the entire staff did with my daughter's four impacted wisdom teeth ! Very caring and…read morecompassionate

This is the 2nd time we have used this office. The first time was amazing. The doctors are…read morefantastic and we will continue to see Dr. Junck if the need arises again. The office staff is hit or miss and can be condescending, even rude and disrespectful. I did say to the woman she was not very pleasant and it was upsetting to which she snapped back with another rude remark. However, I will say the medical staff are amazing and for this reason, we will continue to use them.

My son had a couple procedures done by Dr. Blaha. The first one went fine. The doctor is a bit…read morebrusque, but competent. The second one, however...my son told the doctor that he was in pain, and was brushed off and told he was imagining the pain, and it was just pressure. So my son had to sit through the whole procedure of having his palette cut open and a skin piece grafted on his gums while being able to feel the whole thing.

The staff put me at ease on walking into the office. I was taken in immediately after checking in…read more Dr Maggio did a very thorough exam. His assistant to x-rays very gently as I have a gag reflex. My whole experience was terrific and I actually am looking forward to my care

Dr. Maggio and his staff operate one of the best dental practices I have seen. I needed an…read moreemergency extraction two days before going on vacation and they were able to fit me in their schedule last minute. The doctor is funny and very knowledgeable, not to mention it was one of the most pain free experiences I've had with dentists!

Dr. Patel is by far the best dentist around! I have been going there for about 10 years and always…read morehad a great experiences. Dr. Patel is always super kind and cheerful and has always fit me in when I have more urgent needs and has helped me out so much with a root canal issue he referred me out to endodontist but has been so helpful along the way.

I am absolutely terrified of the dentist and have been for years, so much so that my teeth are all…read morecrap. The first time I came into Patel Family Dental, they were all so welcoming and made me feel at ease. Dr. Patel explained everything before hand and made sure I was more than comfortable with the procedure. If I felt any sort of discomfort he would stop and give me more anesthetic. I apologized for my silly fear and he made it more than obvious that he was happy to help. Second visit; I forgot about my appointment. When they called to inform me, they stated they were able to squeeze me in that morning. When I arrived I apologized greatly and everyone from the receptionist, assistants and the Doctor himself made me feel as if they understood that things happen. My procedure plan changed as my tooth condition had worsened, in which Dr. Patel needed to spend more time on my mouth than scheduled for, in which I'm sure made his schedule very tight. Again, I apologized and he said not to worry. Never once did I feel judged or ashamed for being late and basically pushing his schedule behind. He took his time and was still beyond friendly and professional. After the visit he went over instructions for at home care and included his cell phone number; in which he instructed me to call anytime (even on weekends or at night) if I have any issues or questions. Overall; best dentist I have ever been to. Dr. Patel and his assistant Kourtney have calmed my anxiety with dentistry tremendously and make each visit easier and easier. They will have my business from now on! Thank you again Patel Family Dental

I had a really bad experience Dr. Trahan is not an oral surgeon. Therefore, he shouldn't have…read moreperformed the procedure for my particular situation. He also comes off as calm and appears to be even keel, but he was a little pushy when things didn't go his way and not real professional, I saw the other side of him that a lot of people don't get to see, and as long as everything's going his way and smooth he's fine.

Just completed my second implant with Dr. Crosby. She's excellent. She listens, explains things…read morewell; but, most importantly ably, effectively & swiftly performs the surgery. Obviously, since I returned to her after a successful surgery/implant 5 years ago, I'm a most satisfied patient. Don't hesitate, she's wonderful.