Dr. Pragya is a fantastic doctor. She is very patient and has excellent listening skills. The best part is that she gives enough time to get to the root cause of any issues. She is easy to work with, and her responsiveness is just fab. I have always been able to talk to her and get my problems resolved. I'm also pleased with all the members of her team. I'm so grateful that we have these quality providers near our home. Thanks for being there. Dr. Pragya. read more

She is amazing, professional, kind and concerned with every aspect of health and wellness. I am very sorry I will not be seeing her any more as my company has signed us up for Kaiser. I hope my next PCP is as wonderful as she is! read more

I am a fairly new patient of Dr. Jain's but I just had to share my experience with her and the office staff. I called their office on a time crunch because I had to scramble to get a set of vaccinations for a class/job I was taking. I was worried I couldn't get an appointment in time but Lourdes was great and went out of her way to inform me of the process for the vaccinations and fit me into their schedule. When I got there Lourdes remembered who I was from our phone conversations and me bugging her with my many vaccination questions and she was extremely friendly and nice. Dr. Jain was also extremely helpful and patient with all of the questions I had for her, and I HIGHLY recommend her and this practice. read more

She was friendly but not very helpful. I had some spots appear on my skin she only gave a lotion that didn't help at all. I went back all and she was it is normal. read more

Dr. Jain and her staff are highly unprofessional individuals. I had spent countless hours the day before my appointment registering myself as a new patient with clinic staff, choosing the right doctor, providing health coverage info. Now I even called back several times to make sure I have appointment time/date and doctor correct and all of the staff when called, confirmed yes that the appointment is tomorrow. When I went to my early am appointment, given that I took a day off of work, they told me I had no appointment and they don't recognize my name or anything in the system. Then who did I spend so many hours giving my information to and who was confirming my appointment? Even then, Dr. Jain and her staff failed to accommodate me since this was an error on their end and especially since I already was there. Do not recommend. Awful experience. read more

Companionate, kind, affectionate , understanding , knowledgeable, professional, partners in with patient's decisions and care. I'm so blessed she cares for my elderly parents and always willing to share her ideas and concerns about their care with me. Thank you for your dedication Dr Jain, my parents love you and listen to you ! read more

Dr Jain took extra efforts to be available to my urgent care needs. Dr.Jain fit me into her already busy schedule . This assisted me getting the necessary care by her or referred to a specialist. This was especially important because I was new to the area. Quality of care and recommendations was exceptional. Highly recommend Dr. Jain. read more

I have been seeing Dr. Jain for almost 3 years now. She is always kind, attentive, interested and shows a unique desire to get to know her patients. She has always shown a genuine concern for what is going on with my health and takes the time to make sure that I understand what needs to be done. She is always available and caring. She also takes the time to listen and truly cares about her patients. I highly recommend her to anyone who wants kind, compassionate, professional care for themselves or someone that they care for. read more

The 2 stars are for: 1- Convenience/parking: always easy to park or walk since I live a few blocks away 2- Wait times: I never spent more than 5 minutes in the waiting room before being called back. Now, if you are interested, I will go into why I deducted 3 stars for this Dr... I went to see Dr. Jain because I had new insurance at work and started to have some serious pain in my back. My first appt was pretty standard. The nurse took down all my medical history and vaccination history (I was 100% up to date) along with my family history as well. When Dr. Jain came in, I was very honest in terms of drinking, smoking and drug habits. She is after all, a doctor, so there was no point in lying about anything. She decided I would do physical therapy for 6 weeks for the back pain. We agreed to see each other 2 weeks later after I submitted to a blood test so that we can see if there is any genetic disposition to inflammation issues that may cause back pain. All is well and normal thus far, it wasn't until I returned for my follow up appointment that I decided I would not be returning to this Dr. The follow-up appointment turned out to be a full physical. Wasn't prepared for that, but no big deal. I was there to talk about my labs anyways, so why not do the full evaluation anyways. This is where I became extremely disappointed: - She asked if I was up to date with my pap/breast exam. On my first appt I told her already that my last one was November, and I was not due for one. She said, well lets do a breast exam anyways. Uhm, ok sure. - She (again) asked if I smoked, to which I again said yes 1-2 a day. This then turned into a 10 minute lecture on why I should quit. I get it. I said "I understand" at least a dozen times but she proceeded to belittle me for several more minutes... - She asked me if I got all 3 HPV shots. I said yes. She said, you did? I said yes, I told you last time when we went through my vaccinations. She said, so you got all 3 shots right? At this point I brought up my PAMF vaccination history on my phone and showed her. She said ok. - She then asked me "So have you ever shot up narcotics? Used shared needles or anything like that?" I laughed. But it was a serious question. I then asked her why on earth she thought that? I have no marks on my arms, I did not say anything during my first appt, I have no idea why she made that assumption. She said one of my liver enzymes was a bit high. Normal range was at 29 and I was at a 35. She then asked me, when was the last time you got labs done? I said in November. I then brought them up on my phone and all of a sudden she said, oh no wait, this number isn't an issue. I said why? She said oh well if you are fighting something, this enzyme can be high and in November, it as at a 53. I was also sick a lot in November. Back to back colds, a stomach virus, just the time of year. So before even consulting a previous exam, she assumes I was some druggy who shot up? - That was when she said we were done. I said wait, I wanted to talk about my back with you! That's the whole reason I came to see you in the first place. She then says, oh, well if you lose some weight it should help your back. And that was it. I found her extremely rude, abrasive and assumptive. All the things you DON'T want in a doctor. I'll be seeking a new PCP at this point and I don't recommend anyone reading this to see her either.... read more

Dr. Jain did track down my son Tuesday afternoon (posted review Tuesday morning). Said they did not have a current contact number. She also sent him a letter with results and referral. She is trying to get biopsy moved up in addition. Things appear to be on track now and they now have his current info. read more

I was so lucky to come across Dr. Jain. I went to her for a thyroid issue and wasn't sure anyone could help me as I had so many bad experiences with doctor's regarding my Hashimotos Thyroiditis. Her staff were all welcoming and friendly and I was treated so warmly when I arrived. Dr. Jain was well informed with autoimmune diseases. She went over all of my labs and my physical and listened to every concern. I was very impressed with her knowledge of the symptoms and adverse issues with having Hashimotos. The communication has been fantastic. I highly recommend this practice. http://www.healthgrades.com/physician/dr-pragya-jain-gd64c read more

Dr Jain is very professional and thorough with my appointments with her. She calls other doctors ahead that have dealt with me before to make sure she has the latest and greatest updates before discussing a solution with me. She is also very knowledgeable. I HIGHLY recommend her to anyone. read more

She has left for Kaiser. I wish she could have stayed. An excellent Doctor who knows what she is doing. Always found a solution and very thorough. read more

Not attentive. She did not really care about my concerns. It was a pretty basic visit and no conversation.

I really like and trust Dr. Jain. She is kind and listens and includes me in the decision-making for my health by letting me know my options and their advantages and disadvantages. She is a good balance of conservative and proactive in her approach. read more

I have been seeing Dr. Jain for last two years. She is very thorough and knowledgeable. Whenever I visit her, she does not just treat me for that particular issue, but always interested in my overall health. She is very patient and caring. Always gets back to me quickly. Thank you for being my doctor. read more

I was totally disappointment when I learned that Dr. Jain decided to move to the Dignity Health Clinic on Shoreway Road in Belmont. I've had one appointment with her at the new location. She was delightful as usual but my interactions with the clinic staff reminded why I left that location in the first place. Examples: One of the staff called and left a message saying they had the results of my recent test and to please call the doctor back. That type of message is rarely good news so I called back immediately and had to leave a message. My call wasn't returned. Worried, I called again and was told the results of a test I'd taken months ago. I asked about the recent test which took a few minutes to find and was told that, too, was fine. Several days of worrying for naught. I was also instructed by Dr. Jain to call if a problem hadn't cleared and she'd order a test. I called and left a message and, once again, have heard nothing. I'm looking for a new doctor that has an efficient staff because this clinic has the worst communication skills I've ever experienced in a professional medical office! read more

Dr. Jain is very professional and easy to talk to. She's the type of doctor who truly cares and will ensure you're properly treated. I highly recommend Dr. Jain. read more

I live in San Francisco and started seeing Dr. Jain when her office was based in the city. She is very kind, knowledgeable and does a great job making you feel comfortable during each visit. After she moved to San Carlos, I decided to stick with her and make the trek from SF to SC because she really cares her for patients. She follows up with phone calls and makes herself available to chat when needed. Dr. Jain's staff is also great! They are organized, efficient and make scheduling an appointment frictionless. read more