Dr Yan is exceptional. She is everything one could want from a Primary Care Doctor. Both my…read morehusband and I go to her. Every time we visit her she listens carefully, asks great questions, deals with our issue by thinking broadly about what might be the source, and explains her thinking about how to proceed and what steps we might need to take depending on the outcomes of the first approach. You leave with a clear game plan and timeline. We also appreciate that she takes the time to understand what our specialist doctors have found and prescribed, so we are not left to do the integration of our care on our own. She is caring and professional and patient, which is wonderful since my husband has dementia. Her support team is also great. We've been PAMF patients for decades. We find PAMF doctors and care are almost uniformly great and Dr Yan is a premier example of that.

My elderly parents have been seeing Dr. Yan since 2019. They first saw her at the Palo Alto…read morelocation, and when Dr. Yan relocated to the San Carlos facility, they followed her. Dr. Yan is an amazing doctor - genuinely caring, patient, and attentive. I usually take my parents to their appointments with Dr. Yan, and so I personally see her excellence in action. She is very thorough in checking on their symptoms, and always patiently explains the different treatment options including pros and cons of each choice. Many times she has caught symptoms that my parents and I have overlooked or dismissed. I can't say enough how appreciative I and my parents are to have Dr. Yan as their primary care doctor. Like many elderly people, my parents feel very vulnerable when it comes to their healthcare. It is such a relief to know that their care is in her excellent hands. Thank you, thank you, and thank you to Dr. Yan and the team!

Dr Kim is the primary physician for my son and myself. She is very easy to speak with,…read moreknowledgeable and very accessible. When I email her through Sutter Health she always responds the same day and has responded many times after hours and on weekends. If your looking for a doctor that knows medicine, can talk to you in terms you will understand, is willing to listen to what you have to say and is responsive to your needs, look no further that's Dr. Kim.

Absolutely no regard for patients their time and no accountability for getting the easy stuff…read morewrong. Daughter had a somewhat emergent situation. Called the office and they let me know they couldn't see her same day but the next there was availability so I jumped on it. Fast forward, daughter shows to the appointment on time and low and behold they said we are sorry the appointment was booked for yesterday...It wasnt. they then proceeded to bully my daughter and made her feel like it was her fault. It wasn't. Clearly not customer centric. clearly not patient centric and, in a day and age where people have a choice of healthcare providers you should expect more. So choose an alternative provider and expect more.

Dr Ketterman is a fantastic pediatrician! We are paranoid first time parents and she always…read moreanswers all of our questions (and there are lots). We never have trouble booking an appointment and the wait times are short. She met with us during pregnancy for an interview and was extremely patient and informative, despite the fact that we hadn't even given birth to her patient yet! I'm a reasonably prolific user of my health online and Dr Ketterman answers my emails promptly. She also calls with test results in case I have questions. I could not be happier with the level of care our daughter has received since birth. Dr Ketterman is knowledgeable, caring, full of practical tips, honest, and a true partner in our daughter's health. Anyone would be lucky to have her as their pediatrician.

When my kids were born we were not happy with our pediatrician choice. We decided to take a leap of…read morefaith and try a different pediatrician. I couldn't be happier that we have found Dr. Ketterman and have been with her ever since! She is very caring and understanding of all stages of a child's growth and development from patients and parents perspective. I have always found her to be responsive to any questions or concerns I have had. Any appointments my children have had have never felt rushed or upset/unsure about. It will be a sad day when my children become adults and will need to find another doctor as exceptional as Dr. Ketterman.

Dr.Sharon Chen Lee is kind, thoughtful, listens attentively, excellent communication, speaks…read moreclearly and professionally. Solved all me issues by referral where needed, and knowledgeable in all questions I asked. She is a quality doctor. The nurse practitioners DR.SIU was professional and gave me quality care! A great team!!! Tk u Yvette Thoma

I've been seeing Dr. Lee for a few years now l, and can say that she always makes time for any…read morequestions or concerns I have. She listens and responds quickly to my emails or refills and has a gentle demeanor when I have office visits. It's been a great to have a Doctor who listens and cares about her patients!

If you like a follow-the-book kind of doctor, she is perfect. If you are on the liberal side of…read morecertain subjects, such as vaccines, don't go to her. Also, I always feel like being rushed and she never had enough time for my kids before she rushed out for the next patient. I just realized that this review was left here 3 years ago. I actually stayed with her all these years. I later on realized that it was only the regular checkups that she goes through fast, which I think is fine. When on several occasions we went there for certain conditions, she took her time and was very patient answering our questions. When my daughter needed to have an eye surgery, she took much time helping us to schedule appointments with different physicians for second opinions (hard to get appointments). We are happy with her

I would not recommend Dr. Yang if you exclusively breastfeed or if you have an uncircumcised son…read more At multiple appointments, Dr. Yang has said that baby fussiness might be caused by my diet and that I should "cut out foods" if he seems fussy. She also has questioned my milk supply even though my baby has been steadily growing and thriving. I was advised to "fully pump out" my milk to ensure my baby (who is 60th percentile weight and 90th percentile height) is "getting enough" which I later learned is not an accurate way to assess supply. Additionally, she retracted my baby's foreskin, which current pediatric guidelines recommend against, and she didn't ask before she did this. While Dr. Yang was friendly in her delivery, her advice didn't align with current evidence-based guidance on breastfeeding or intact care. I worry that parents who don't know otherwise could leave feeling anxious or make unnecessary changes. I ultimately decided to switch pediatricians to find someone more aligned with current recommendations and supportive of breastfeeding.

I'm a new patient with Dr. Gonzales and I'm so very happy meet a beautiful doctor and so friendly…read more The office/front desk peoples also very friendly and one think I like this doctor office because they always give us a call as a reminder for the upcoming appointment and also everytime I got any results and they always mentioned Not Urgent so we won't get shocks. So for me Dr.Gonzales is my Favorite Doctor

My family member was previously a patient of Dr. Gonzales and received specialized oncology care…read morefollowing her referral. When the oncologist recommended returning to primary care, we contacted this practice to resume care. The office initially could not locate her records and subsequently told us she was no longer considered a patient. We were told Dr. Gonzales was not accepting new patients, although her webpage stated "accepting new patients" at the time. Someone we had recently referred to the practice had also been accepted. We did not receive a clear explanation for why a former patient could not return. This left our family searching for primary care for an older person with a new illness. We understand that practices have capacity limits. What disappointed us was the difficulty returning after a specialist referral, the conflicting information about patient acceptance, and the lack of a clear explanation. For anyone considering this practice, I recommend asking how continuity of care is handled if you need extended treatment with a specialist. Based on our experience, I would not recommend this practice.

Dr. Yeh is an excellent pediatrician. She has tons of experience and really makes me feel…read morecomfortable about my child's health. I tend to be a worrier, so I really appreciate how patient and calm she is. She isn't prone to over-stressing you about how you parent your child while still making sure they have the best health. I was particularly impressed with how she treated a scare with my child. I went to see her (everything was fine), but she still called back the next day expressing worry and asked me follow up questions to make sure he was feeling better. It really made me feel like she cared about my son. The office's after-hours call center is also amazing. The advice nurses are incredible and have always been so caring and helpful to a first-time mom. The office can almost always get you in for same-day appointments as well, if you have a sick child. I've even called at 2:30pm and gotten a same-day. I highly recommend Dr. Yeh and her office.

Dr. Debra Yeh has been an amazing Pediatrician to both of my children since birth. She is really…read morekind, gentle, and patient and earns the children's trust quickly. Dr. Yeh is truly exceptional because she takes the time to explain medical issues and confers with you to make sure you are comfortable with her medical advice. You never feel rushed when visiting her and she exudes a level of kindness and warmth that I have never found in another doctor. I am so grateful to her for her exceptional care of my two kids. They love her and I'm sure they will be sad when they age out and need to see a primary doctor. She goes above and beyond her duty to make sure that we get the right medical support when it's beyond her expertise. Dr. Yeh is a rare doctor who really practices her medicine with compassion and empathy. You can see that her priority is always the kids and that being a pediatrician is her passion.

I love Dr. Chayhi, she ordered detailed blood tests, step by step I'll get there to find out whats…read morewrong with my hormone, diabetes, if producing too much hormones, etc. It just need to be patience waiting in room for almost 30 minutes, she is very busy doctor. However, she is very knowledge and worth to see her, easy to talk with her also. Office staffs very nice, easy to communicate and work with, they understand things easy and helpful.

STEER CLEAR of this doctor. Where do I begin... From not showing up to appointments, to being an…read moreHOUR late to others, the entire experience with Leila Chaychi was a nightmare. She has an incredibly dismissive attitude when it comes to bedside manner and her administrative staff is beyond incompetent. Save your time and energy and go to another provider. There's a reason why she has availability.