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Pozzuto's Auto Service

3.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

Services - Pozzuto's Auto Service

Auto maintenance

Oil changes

Auto repairs

1 More Service

Routine automotive maintenance

Pozzuto's Auto Service Photos

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Jim Shorkey - Mitsubishi Lancer

Jim Shorkey

(55 reviews)

Again, you have exceeded my expectations!…read more After dropping my 2014 Mitsubishi Outlander off for routine service this week, my husband and I decided to take a look at the 2018. Ralph C. was very helpful in thoroughly reviewing the New 2018 features and answering our questions. He made arrangements to have my vehicle's trade-in value assessed. Now, mind you, I didn't want to get my hopes up (I still owed 2 years on my 2014). Upon arriving the following evening to pick up my vehicle from service, I inquired about the appraisal. Although my husband and I were impressed with the numbers, we felt we would need to wait a few months until we would be ready to buy the EXACT 2018 Outlander we wanted (the Limited Edition). A Representative who was there for a special New Year's Vehicle Upgrade Program Event came and spoke with us. He listened to our situation and actually found a very surprising way to help us. Since PA doesn't allow dealers to give you 90 days without a payment..... "How about WE cut YOU a check for those 3 months?" Huh?! On top of more trade in, our $1500 Loyalty, .... you are going to GIVE me MONEY to PAY MY first 3 PAYMENT?! Okay..... this dealership was there for us when we were down on our luck 10 years ago when my husband lost his job due to economic issues and I had to stop working after becoming Ill at the same time. As we recovered financially... yep... still there Now, 4 VEHICLES later .... you haven't forgot us and still look out for the best deal for US. Not just the HIGHEST SALE. Thank you to all the awesome staff at Jim Shorkey North Huntingdon .....

Poor repair could have cost my life and could have cost my husband his! All true. On 4/18/26 I went…read moreto Jim Shorkey Auto Group to have a routine oil change and tire rotation. Upon my arrival, they submitted a list of additional repairs they suggested be done at once totaling $1141.00. I declined the additional repairs to have the assessment done at my dealership and repair shop where I live. I got an oil change and tire rotation as I always do. Upon returning to Columbus I was on my way to work on 05/18/2026 and heard a pop. Calling my husband, he drove from Columbus to Mansfield where I work to drive my car home for safety. As I followed behind him I could see my wheel wobbling. We turned off the interstate and immediately my entire front passenger wheel came off of the car!!! I had to have my car towed back to Columbus costing me $272. I went to Firestone on 5/15/2026 to have my car checked out. First, they said much of what Jim Shorkey Auto Group stated needed to be repaired was adamantly incorrect. ADDITIONALLY, they stated the reason the lug nuts snapped on my tire was due to the fact that they were improperly screwed on and tightened. They further stated as they did a safety check, additional lug nuts on other tires were improperly screwed on as well and that the improper torque and screwing of the lug nuts was the sole reason why the bolts snapped causing the tire to come off. I ended up having to get a new rotor, wheel bearings, lug bolts, a new disc brake and other costs-- over $1000 for what should have been a simple tire rotation and oil change. I travel 60+ miles to work one way and this could have ended in a bad way. I don't know about their sales experience but from my experience with my repair, AVOID THEM AT ALL COSTS. All my statements are true and I have documentation to support my negative experience.

Pozzuto's Auto Service - autopartssupplies - Updated May 2026

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