John is very professional. Is efficient and friendly. Attic fan replaced without having to get up…read moreon the roof. Would call him again.

Completely professional, fast and honest. I had a house which was partially updated but about half…read morewas plug and tube, which had to be replaced. John checked it all out and gave me an estimate the next day. I had some questions. He answered them. We agreed on a start date and figured it would take about 10 business days to complete. His crew came on time and finished the job ahead of schedule. A few issues came up, as they will in a 100 year old house. They had to open a few ceilings which we were hoping wouldn't have to happen, but they were very good about conferring with us as each issue came up. They also discovered some wiring which had already been brought up to code so they told us about it and took it off the bill. I recommend Your electric now without reservation

I made an appointment with them to come service my HVAC system. They were to arrive between 12-2pm…read more At 1215pm I receive a call that they were not going to come today because two employees didn't show up for work. I had scheduled my day around them coming--they didn't know the employees didn't come to work until 1215? There was no way they could have let me know sooner and respected my time? They asked if I wanted to reschedule for the next day or wait until they knew whether they'd be able to make the appointment I made. Wait, what? They're offering to give me another appointment window that they don't think they can make? Why would I ever take that option? I've decided to go with someone else. I wonder if Kanze would charge me a no-show fee if I wasn't at my house at the designated time...

Friendly service and competitive pricing. However, their installation technicians cut corners left…read moreand right. Over the past few years since my AC was installed, I found ductwork and vent grilles that came loose because they weren't properly secured. In hindsight, I would have paid more for better attention to detail.

Our Viking Professional refrigerator went out due to a power surge. Dennis and his partner replaced…read morethe circuit board and compressor within a week saving us thousands of dollars for a replacement. Excellent response and service from Hawkins.

Had the gasket replaced for my front load washer (previous one was moldy when we moved in, and…read morewanted to start fresh). Yes the gasket was replaced, and yes it is functional enough. But the quality of work and overall experience were disappointing. The machine often gives an alert that the door isn't closed properly and there is a metal coil/wire that is visible above the gasket that was not visible before. Technician left three screws on the floor (they were reportedly replaced when we called about it) but it's still a hazard - we have a crawling baby who loves to put everything in his mouth and the three screws were in a high traffic area. Finally, they charged more than what they quoted through this app.

We booked AMR to do several thousands of dollars of Ethernet, coax, and power line runs through our…read morehome. This was last Thursday. Now, less than a week later, our home is completely offline because of the shoddy work that was done. The main trunk line they re-ran for us was completely inadequately finished, leaving exposed and frayed cabling next to the cap. When we tried to tighten the connection to the cable modem, the cable fell right out of the cap and now we have no way of using any of their expensive cabling work. I have been knocked offline in the middle of a workday and I'm just shocked they wouldn't have better quality control on the termination of the MAIN CABLE into our home. I'm losing billable hours due to the negligence of the installation crew. We had high hopes after working with the sales folks and we even expanded the bid on site to do an extra power run but I am now regretting our choices as at least before we worked with AMR we were limping along with internet. Now we have none and we have thousands less in the bank to prove it. UPDATE: It's even worse than we thought. Once the trunk line was fixed (both ends needed to be replaced) we discovered that the Ethernet lines that had been run were still dropping most packets. Had to have them remake all of the Ethernet connections they ran for us. What did we pay for? I sure hope the electrical work they suggested to us wasn't up to these same low standards, but I don't know how we would check that.

Had a new electrical line ran from my panel to my deck. The technicians were great and the work was…read moresolid. Deducting a star because during the payment process the tablet prompts for a tip that defaults to 20%. Got a project that is a couple grand? You'll be prompted for a $400 tip that you have to click off of or adjust while the technician is standing there watching. This is project-based bid work. It could just be that, since the software supported it, the technician was rolling the dice to see if he could get lucky. But, this really makes me concerned that this company is low-balling bids and shorting their techs a fair pay because of an expectation that the homeowner will tip them out 20% on top the project. I think cash tipping is reasonable if you think the service was fantastic, but I was just a bit surprised to be presented with that expectation when closing out the project.

A human answered my 1st call- asked for my appliance model # so repair person could have needed…read morepart on his truck. Charles & Ravier let me know when they were coming - friendly& very competent- ran my dishwasher for a long time to confirm that repair was successful. They also looked at how to prevent a recurrence of the problem. Hemi's is my new go to repair folks!

Just moved into a new home and discovered a problem with the microwave on a combo oven. Since we…read moremoved a good distance from our former home, we were a bit concerned HEMI would travel the distance. For a nominal fee ($10) they came out within a few days, diagnosed the problem, replaced the defective parts and had us up and running. HEMI has always come thru for us and did so once again. They are dependable, proficient, polite and our "Go To" service for any appliance repair. We wont even consider using anywhere else.

I have used Fuse for both a plumbing project and AC repair, and they have been awesome for both!…read moreThe other companies I contacted couldn't come out for a week to fix our AC during a heat wave, and they showed up the same day I called. They were professional, courteous, and fixed the problems quickly. They were very fairly priced as well.

Resolved problem on the spot. Arrived in a timely fashion. Very professional. But highly recommendread more

Contacted W88 for refrigerator repair - freezer was working but refrigerator section was barely…read morecold. W88 communicated well, made a quick appointment and arrived on time. Tom diagnosed the problem quickly for $80. flat rate. Later that day I had a detailed estimate for parts and labor minus the $80. which was reasonable. However the parts were not readily available... After considering the age of our 22 year old fridge, time we had to wait for parts, food going bad, company coming from out of town - we decided to get a new fridge - luckily available for delivery the next day. Good experience with W88 and I would not hesitate to call them again in the future !

Called when we realized our refrigerator had died during a heavy thunder storm. Called in he…read moremorning and was told tech would arrive about 10:20am. The doorbell rang at 10:21... The tech quickly diagnosed that the control board was he problem and that he could pick one up and be back the following day to install. A his word, he was back the following day, made the repair and everything is up and running!! The service was fast, efficient and the tech was courteous and very knowledgeable! The morning following the repair, I realized the water dispenser light was staying on. I texted the tech and within a half hour, I had a response of how to remedy. I highly recommend this company!

This contractor does not believe in Covid precautions and actively does its part to spread the…read morecoronavirus to customers' homes. The statements on its web site to the contrary are false. Its service man (whose name I am not disclosing) was at my house for routine maintenance a few days ago. At no time did he wear a face mask.  I'm vaccinated, and all the other contractors coming to my house recently have been vaccinated, too -- at least they say they've been. I'd think that vaccination would be good for business. At the end of the Hannabery call, when the service man asked for payment, he came into my home office and came closer than six feet to me as I handed him the check and signed his computer. Given the absence of a mask, I assumed that he had been vaccinated, but I asked him anyway if he had been.  He immediately became hostile and said that Hannabery doesn't require vaccinations or masks and that he would neither confirm nor deny if he had been vaccinated. I said that if I had known he hadn't been vaccinated, I would have been wearing an N-95 mask, which I have. He responded that even N-95 masks don't protect against the coronavirus, which is patently false.  He left the house in a huff. Apparently, Hannabery and its service man believe the anti-vaxxers, rather than Dr. Fauci, the Food and Drug Administration or the Centers for Disease Control. After he left, I had to open all the windows and wear an N-95 mask because I had no idea what the service man may have left behind. It is the service man's defiant attitude that is spreading the Delta variant and making people sick. The Hannabery web site says, "Our technicians wear gloves, face masks and booties."  In fact, they do not. A few days before the appointment, I received an e-mail from Hannabery with the service man's bio. According to Microsoft Word, the e-mail contains 413 words. It's in a tiny font. At the very end, the e-mail has the following disclaimer, "***Effective 06/28/21 the Pennsylvania mask mandate is being lifted.  If you still prefer our technician to wear a mask while in your home please contact our office prior to your scheduled service call.***" I didn't even notice it. I would like to know how this disclaimer in the e-mail squares with "Our technicians wear gloves, face masks and booties," which appears on the web site and DOES get noticed. In my house, I will determine who enters and who does not.  If I'd been warned that the service man wasn't vaccinated, I would have canceled the service or refused him entry. On the same day I had this experience, I e-mailed service@hannabery.com about my concerns. They never responded. Hannabery can take its anti-anti-Covid crusade to like-minded customers who also feel that the pandemic is a hoax. I have a relative who died from Covid after being on a ventilator for two weeks. I never gave informed consent to Hannabery about having an unmasked, unvaccinated employee in my house. Because of this incident, I've gone for Covid testing and am waiting for the result. This is the end of my eleven-year association with Hannabery. When I need routine maintenance next year, I will be hiring someone else. Apparently, their principles are more important than my money.

I have used Hannabery from time to time for needed HVAC repairs for almost 20 years. When ever the…read moretechnicians come out, they are always knowledgeable, professional, courteous and considerate of costs. Today was no different. Pete diagnosed a couple different issues. He had the parts on the truck and explained everything as he progressed through his troubleshooting process. My AC is back up and running! Another successful Hannabery repair!