I wanted to support a local hardware store in the Hamptons. My house is located right on the edge…read moreof East Hampton and Wainscott. I stopped by to pick up air filters for my air conditioner, met an associate who read the specs and handed me two filters per my request. I returned home with the two filters that was indeed the wrong size. I went back to the store to exchange the size and they told me they don't do any exchanges or refunds. I'm not sure how the heck this hardware store thinks they can stay in business. The cashier basically said your purchased it you own it. I left the unopened filter and I recommend skipping this boneheads. East Hampton Hardware or Riverhead building are the better choice.

this is a great store, if only it were not on Montauk Highway in the middle of bottleneck traffic I…read morewould come here more often.

Visit Date: September 3, 2024…read more This was the last stop my dad and I made on a Hampton's tour. I have this book called 111 things to do in the Hamptons you must not miss. So when I have a chance I've been driving out east to tour what's in the book. This is the oldest operating family run hardware store on LI. My dad and I met Charlie who was one of the employees featured in the book and he let us take a picture with him for instagram. I bought a Stanley. I was trying so hard not to get one but I finally caved. They had 30 oz ones for $40. I don't know if that was a good price or not but I got a nice green one. I wanted to support the store and wasn't sure what else to get I looked around to see if I could get a Christmas gift for someone on my list but didn't really find anything. This is a nice store to visit worth checking out for the historical factor!

Let me start out by saying as soon as I walked into the store I was greeted by multiple people…read moreasking if they could help me. I kindly said no thank you & want to establish that I'm not generalizing all employees that work here. But the one man who was at the register was beyond rude. I came in looking for a replacement toilet flapper & was confident that I had picked the right one. The employee proceeded to tell me numerous times that I probably did not get the correct one & that he should take a look at a picture of it with his "trained eye"... of toilet flappers. After I told him numerous times that I know that I got the right one for me, he goes on to tell me that he's sure he'll see me back in here because again, he's sure I didn't get the right one. I work for a local business that often shops at this hardware store as well as multiple others on the East End because I prefer supporting the local businesses instead of Amazon & other online companies etc. I am so disappointed & for the record, I got the right one and most certainly will not be coming back.

Great group of professionals on both the lighting and electrical side. They are extremely…read moreprofessional and knowledgeable on all levels of lighting. They have a variety of brands and types of lighting to add to you home...

Revco had everything we needed and the prices were the best we saw anywhere. The salesman was…read moreprofessional, knowledgeable and very patient.

Somehow, North Sea Hardware has everything a homeowner, contractor, or landscaper could want very…read moreneatly displayed in the aisles and around the perimeter. They even have a few bags of snacks for the ride home. Oh, and every last member of the crew is friendly, knowledgeable, and very helpful.

The customer service at North Sea Hardware is outstanding. They are knowledgeable and willing to…read morehelp you find what you are looking for. Highly recommend.

I had such a great experience with Chris at EHV this week. I brought our hard working Miele in for…read morea service because it was turning on and off fine but had lost most of its suction. I asked Chris if he could take a quick look and let me know if it was worth trying to fix. We've had it for years and because we have a golden retriever who sheds a lot it gets daily use. Chris pulled it apart and identified the issue within a couple of minutes. The filter was blocked and needed to be changed. It also needed a new floor brush because ours was completely worn down. Fifteen minutes and $80 later I was leaving with my Miele which is now working like new. Thank you Chris

Marty installed a new unit and checked my entire system over thoroughly…read more Extremely professional and a no nonsense, no pressure approach. Something that lacks in a lot of trades these days. Great communication throughout, on time and done swiftly. Highly recommend.

This establishment should be avoided unless you desire disappointment , rudeness and dispair…read more A big rule of retail today more than ever is customer care and to deliver as promised. It's easy for a store owner to sell product at a discount but my experience was they can't deliver as promised. I purchased linens, pillows, towels, accessories for the bathroom and much more at the store. My only requirement , which I agreed to pay an up charge to receive , was for the merchandise to be shipped so that I had delivery of the merchandise on a MUST have basis on a date specific. I was assured it would be done to my requirements. Based on the managers assurances and her understanding and acknowledgment of the time demand , I had placed the order and paid in full. The merchandise was to be in my nyc residence on June 29,2020. But it never arrived. We called the store and was again assured it was shipped priority delivery and assured it would come the next day. Time was of the essence ! It didn't arrive but what I did get was listening to the store owner / manager disparage my girlfriend , rudely take no responsibility, not offer any alternative such as having an Uber delivery that same day and breach all codes of business service and respect of a customer. In this case, it was easy for them to over promise and under deliver and cause us, the customer, undue aggravation and precious time. I write this review as a warning that in this instance , this was an awful retail experience . It's easy when there is no stress but a good store owner makes it easy for the customer when things don't go as planned. Avoid this place. Many other places to spend your money this is not one of them !!!

Awful experience!!!! I placed a large order for delivery to NYC and was assured it would be sent…read moreUPS ground and delivered by Monday - when I called to follow up I was told that UPS isn't Reliable during this crisis! I have had the opposite experience with UPS over the last 3 months and the store manager was negligent in her follow thru so order wasn't shipped out last Friday. The reason I felt compelled to write this was because of my phone experience when I called to check on UPS tracking information today! Instead of apologizing to me ( the client) the store manager screamed and blamed UPS and the had the order shipped back to the store without consulting me to see if I wanted it delivered tomorrow. I have been shopping there for many years and believe it's h see new management and will never go back! There are many wonderful small businesses in the Hamptons that I always chose to support- Elegant John doesn't deserve to be one.

Great staff...knowledgeable, helpful and courteous Nice…read moreinventory Easy parking I Like !!

AVOID this place. Usually, I try to support local businesses but today they tried to charge me $22…read morefor one quart of 5W-30 motor oil (not synthetic). That's price gouging! When I questioned the woman behind the counter, she was insistent, but relented when I took back my $20 bill and told her I was in the week before and bought the same oil for $12 (that is double the price of what Home Depot charges: $5.99). She also looked it up on the Emporium True Value Hardware website (the other hardware store in town, minutes away on Main Street) and said it was $9.99 there. So I agreed to pay $12 + tax again . If I didn't say anything, they would've charged $22 plus tax. I think they just make up prices when you get to the counter (no price on item). The New York State Attorney General should look into their price gouging.

Bar boy has it all! The prices are fair and reasonable and everyone that works there is experienced…read moreand knows exactly what you need. The Hamptons food buiness and home cooks couldnt function without the service Bar Boy provides. I have been a customer there for 20 years I highly reccomend them to all my clients.

Great selection of items. But expensive, you can get local or on amazon much cheaper. The help-…read moreSame faces for years--all lazy, dumb and slow. Need to deal with manager only. Can't even fill a simple order without a mistake.