Unkind and unprofessional. After 2 years of automatic delivery service, they decided to pull a fast…read moreone and deliver 38 gallons (whacking me with another $8 compliance fee). They filled my 240 total tanks in April and 6 weeks later, brought me another 38 gallons saying they 'estimated' when I would have used all of the 240 gallons. NO ONE would believe this to be anything but unscrupulous. My best guess is that price was going to drop the next day. Why show good customers respect when you can squeeze another dime for your pocket.

So far so good. Left another company who left us without propane for over a week. Quality Propane…read moreis local to us in Chester, CT. Great customer service.

We use this company for oil, and now for propane gas for the past 8 years. The drivers who deliver…read moreare conscious of the fact that we have dogs, and always make certain to close the gate after they're done with their delivery. We are on automatic delivery, and they always make certain to fill the tank prior to it getting too low. Whenever we've had problems with our equipment they are quick to schedule an appointment to come and take a look at it. I would highly recommend them to anybody who's either switching over to a new company, or just new to the area.

IBG is an excellent service related company whom always provides me with fast service, with best…read moreprices as well. Their phone answering staff has always accommodated my immediate needs for propane delivery in any type weather conditions. For me it remains a pleasure to have good business relations with Ideal Bottle Gas, like Jumpin' Jack Flash (The Rolling Stones), they're a Gas, Gas, Gas.

Was a great company until Petro took over. Now they want cars moved, and gates opened. I've been…read morea customer for 25 plus years. Never had this problem beforehand.

I don't recommend using this co op only because I thought they would source out the best prices…read more They don't, they go with only one company and generally it's at a top price and they use state averages as compared. If you use a cash oil I found way less prices than them.

My antivirus said their website had a dangerous "card reading" feature and wouldn't let me open it…read more I therefore sent the Co-op an email asking a few questions about their service and have not received a reply. Not sure what's going on with them.

They claim to pride themselves on their service. Couldn't prove that by my experience. They…read moreinstalled a gas fireplace in our home maybe 6/7 years ago. This year it won't light. Pilot is lit, but the logs won't ignite. Called to set up a service call to get it checked out/ fixed. First, they said that they couldn't get to it until December, and we said fine. When we called back to schedule the December appointment, they declined to help us at all. Even after we reminded him that he installed it, he said he couldn't help. When asked for a referral as to who might be able to service the unit he sold us, he said he didn't know. WTF? If you expect them to be there after the sale for any help, don't other. Find someone else to buy from, because Jager won't support what they sell.

From the owner: Our gas equipment company provides gas installations and gas repairs, propane and natural gas…read moreheaters for homes in Connecticut & Massachusetts. We provide natural gas and propane equipment and services to meet the needs of residential, commercial, and industrial customers at competitive prices. We provide comprehensive service for gas installations for renovation projects and new construction and gas repairs. We provide gas system conversions for residential homes and commercial properties. In addition, our experienced technicians provide installation of gas piping, gas outlets, gas fitting, and venting. We handle trenching and excavation for installations, when required to complete the installation. We sell, service and install pool heaters as well as many other gas utilization types of equipment. Gas appliance repairs. Wood/Gas/Pellet for Hearth-Patio-Outdoor Kitchen-Gas Grills-Drop in Gas Grills-Fire Pits-Water Heaters-Pool Heaters-Hearth Inserts and more. Sales/Service/Installation of all types of Natural Gas and LP Gas Equipment. Fuel Conversions. Propane Tanks. Fuel. Gas Piping. Outdoor BBQ Islands/Kitchens. Established in the Propane & Natural Gas industry 1984. We offer two forms of financing. CT HTG License # 308258-G1 and MASS Gasfitter License # 847LP.

Paraco has been nothing but difficult to work with. I had a locked in price and they attempted to…read morecharge me more than double that on two deliveries this winter. The two deliveries were authorized by energy assistance and instead of billing them, they charged my credit card twice. Then, my account was past due because they didn't bill energy assistance for it. I spoke to the billing department and they said it was all set. Next thing I know, I can't order a delivery because they put my account on pay ahead because of their billing department's incompetence. on top of all that, they have refused to give me the service records for my boiler, because the account used to be in my ex's name. An absolutely ridiculous company to deal with. I'm swapping out as soon as my tanks are empty.

Was told installation would be free and then received a $1000 bill. I had to call 7 times before…read moresomeone basically told me too bad, read the fine print. Don't use Paraco Gas, find a reputable provider instead.

Dutch Oil & Dutch Propane, LLc of East Haddam and Moodus, Ct…read moreDutch Oil has great reviews and I learned they are growing! After having them mow.our lawn for approximately 6 years..we just had a very bad experience with them. One guy came to mow (usually they send 2) he mowed half of it (took at least 10 breaks that we counted in a 3 hour period) and left (not completing the job). BTW he worked extremely slow, it looked deliberate as this never happened before. I called the office and spoke with the lawn MGR after he left my property, while the job was still incomplete. I figured out this deceptive business tactic used by them after speaking to the "lawn Mgr". She basically refused to have the mower come back and finish the job tomorrow-- they didnt have time for us she said and that they had other properties to work on. They also jacked up the price from $175./ last season (2024) to $325./ for this season ( that is an 85.71% increase! ). In a previous conversation i had with "The Lawn MGR" mentioned there would be an increase and I said "I understand and agreed to the increase". And they still had the mower come to my property and behave this way. She said she would have a "field mgr. come and evaluate the property. They had plans to increase the price more. At this point I was finished with Dutch and their deceptive business tactics and fired them. The Lawn Mgr would not give me the owners name (Bruce Dutch) so i could have a conversation with him regarding this matter. Service both on the office end and mowing end has drastically diminished. I feel terrible that our once reliable good neighbor and lawn carer has resorted to this manipulative business tactic. We will no longer recommend this company for lawn, oil, propane or their customer service! You lost a good customer and your GOOD name!!!!! BTW folks there are other great companies in our immediate area that offer great prices and their services have not diminished!!!!! Ive already hired someone in less than 5 hours!!! Sheila A.

We have used Dutch Oil for our heating oil for over 16 years and our propane for about 10. The…read moreservice has always been excellent.

Ridiculously overpriced. Quoted one price on the phone and billed a significantly higher one on my…read moreinvoice! There are better companies!

Will not clean oil boilers if you haven't used them for a year. Apparently they don't know how to…read moredo it. I also used to use them for propane too, They charged me for rental fees on a propane tank once a year and then decided that they needed to charge me twice a year. Also, the tank that I am renting is rusting. Apparently they do not inspect their tanks either. Can't wait until they go out of business and can't figure out why.

Paraco took over Great White Propane that I was a customer of for 6 years…read more.. Their customer service is poor...I have asked 4 different times if Paraco has a monthly budget plan. I started 5 weeks ago before the 1st delivery of gas. Each time I called they said they would elevate the question...no one has ever answered the question. Got my 1st invoice today and I just paid it. Another issue is the original 2 large tanks were never installed on level ground so they were leaning into my shed which in turn damaged the siding. I've called on that 3 times to see if they will replace the siding where the damage is. It's been since 11/21/22 that I sent in pics of the damaged. I won't hold my breath but Paraco took over the original company and customers so they should fix it. Not starting off well with Paraco...we shall see how this goes...I would pay .10 cents a gallon more if I could get good customer service.

My tank was scheduled for pickup on 8/27. Im going to charge storage fees and apply a call to the…read moreDA. Please pick up your tanks. I dont have service with you. The tank has slight smell of gas from the lines still intact above my property. Its a fire hazard even though theres no gas in the tank.