ordering an engine through JDM was the worst experience I have ever had with any retail or service…read more poor customer service. they sold us a blew up engine and claimed it passed inspection and pressure testing. it never was even put into the car the hole in it was so obvious. we sent them pictures and the took weeks to resond to us and kept on passing it off sayong they needed to talk to their supervisor and no supervisor would ever call us back. This engine was supposed to be cove under warranty but they did not honor it. we lost out on a significant amount of money and still don't have an engine for the car. never buy from them. they are a middle man that doesn't stand behind the quality of products the sell. I am going to report this unethical business practice.

I Bought a Prius engine here, works perfectly so far, they recommended the installer, he was…read moreexcellent as well. I'd recommend them. Thank you Carlos! It's been 2 months.

Overpriced parts you better off getting your stuff online RockAuto parts geek double the priceread more

I came here for windshield wipers and installation of the wipers for my car. After I purchased the…read morewipers and asked the guy to install my wipers he informed me that someone called out and he was the only person in the Store. Basically telling me good luck....My car was literally parked less than a foot from outside the Store and there was only one customer inside. For the next 20 minutes I stood outside in the rain trying to figure out how to install the wipers myself until I eventually stopped and went to the other advanced auto parts in passaic to receive some "actual" help. All in all I will not be purchasing ANYTHING from this location ever again. 0 stars but 1 by default.

Jimmy is the person to go to for used auto parts in Bergen county, NJ…read more He was able to obtain the used auto part that I needed in record time. Their price was in line with other local junk yards in the area. Additionally, they we able to install the used auto part as well for a very reasonable price. The owner was a kind and friendly man who was also knowledgeable in various auto troubleshooting repair techniques. They also sell used running autos as well. including various models and at various price points.

From the owner: We sell wrecked cars rebuilt, rebuild-able…read more We have bodyshop and mechanic all our work is guaranteed

Called looking for help finding a part for my truck. The owner Mark got on the phone, was super…read morehelpful, found the part and actually drove it over to me personally. He could not have been more helpful or professional.

I received excellent service. The manager was extremely knowledgeable and very helpful. He knew…read morewhat I needed and prioritized my service.

Took the time to write a review because of how awful I was treated by an employee. Was looking for…read morea specific product and the employee was answering on a negative tone of being bothered and rude because I was asking him questions to make sure I was making the correct purchase. If a customer is asking questions do not treat them in a negative way, I was asking because the employees usually have an idea of what they are selling. It was the guy with the long dreadlocks, awful service. 09/27/22 around 8pm.

Great place. Helpful staff and good prices. They will help you right in the parking lot lol I love…read moreit

Auto parts store located in Nutley that's got just about everything you need…read more The service was excellent. I needed brake pads and the guy at the desk was awesome. Ran my truck and came straight out with them. I came back a few weeks later after learning how to change my oil and ended up with a free oil filter as well. If you need anything for your vehicle this place has it all and are very helpful.

I was having a problem with my battery & my boyfriend said if I could get one he could put it into…read moremy car 2005 accord. So he sent me to royal auto parts, he knew them from when he worked at a garage. When I walked in Raul asked me if he could help me. When I told him what I needed , he was so nice he even put it into my car. I couldn't believe he installed it for me & took my old one away. He then looked at my windshield wipers & showed me they were no good also & fixed that too. It was such a nice place & they made me feel so comfortable that even with all the action with mechanics & people there they had the time to take care of me : )

Called these guys up after seeing a posting for some cylinder heads they had up on car-part.com,…read moregot a hold of them to confirm and was asked to come by and leave a deposit after being transferred a few times (which was kind of weird, but not off-putting by any means). Showed up and the road felt a little sketchy but when I called, they were very willing to direct me to their office all the way at the end of the street (my navigation told me it was further up the road). Quickly found the part, no bait-and-switch there like some places would do. It was located in their New York yard but they had it actually pulled and shipped all the way down to Keyport, New Jersey by 11AM the next morning (note I came to put a deposit on the parts an hour before closing the day before). No extra charge for shipping, price was good, the parts matched exactly what I needed and even came with an extra set of valve covers. Printed receipts and gave me a paper trail for every step of the transaction, so I felt they were trustworthy. The only reason I give it four stars is because they weren't willing to negotiate the price at all and had a little bit of a rushed attitude on the phone somewhat. The prices were very fair though; some yards like to charge over MSRP for used junker parts, but these were right on par with what I'd expect to pay at a u-pull-it yard, but I didn't have to worry about pulling or shipping at all. Would definitely buy from them again.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;