Withnell has been my Hyundai service department for years, and a recent experience reminded me why…read more I brought my Ioniq PHEV to Withnell after an unsafe repair at a dodgy Portland-area Hyundai dealership left me with more questions than answers. Withnell's Shop Foreman, Perry, took the time to actually inspect the work, found a hold-down bracket and terminal cover that hadn't been properly secured near the high-voltage area, and fixed it correctly. No hand-waving, no defensiveness, no condescension: he showed me the problem and clearly explained the solution. The entire Withnell team has been consistently incredible over the years, which I'm sure is due in no small part to Service Manager Duncan Berry, who is exactly the kind of person that you would want overseeing the department. Duncan is unfailingly kind, thoughtful and will always make sure that you have the most accurate information. I know that his job must be difficult sometimes, but the integrity and warmth that this man brings to every interaction is second to none. It's also worth mentioning that several of the service center staff have been with Withnell for nearly 20 years, which says a lot in an area with an exceptionally high-demand for qualified mechanics. On the front desk, Kristopher and Bradley have been fantastic advisors: always responsive, knowledgeable and straightforward. In the garage with Perry, I've been fortunate enough to meet Kyle, Colby, Ray, Andrew and Eric -- I always appreciate their work and fun banter. In the parts department, I'm not sure that there's anything that Rob, Tyler and Jake don't already have in stock. I've never had to wait or reschedule, which is pretty wild given some of the Ioniq part backorders over the years. You'll be in good hands with Withnell-- they are always worth the drive (or tow) from Portland. Promise.

My Hyundai Ioniq needed an emergency charge (from Portland) and there aren't options fast chargers…read morein the local area. Was disappointed by my initial interactions with dealership service at first but they put me in contact with Miguel and he charged the entire experience. Miguel was kind and professional and helped me troubleshoot the issue. Appreciate his time and effort into helping me when he didn't have to.

We bought a 2015 toyota tacoma from Wilson Motors in Corvallis from Netty Hernandez and had the…read morebest experience. He was helpful and genuinely a great salesman. He was never pushy or overbearing and let us ask a million questions about the vehicle . Thank you Netty & John from Wilson Motors ! Don't & Sheryl

I had cash in hand, but the salesperson brought up politics in the first 30 seconds of my inbound…read morecall. His perspective of course offended me. What kind of an idiot sales guy brings up politics on a sales call? Don't assume everyone shares your viewpoint, especially when yours is so poorly informed. I'll take my business elsewhere.

Always honest friendly and reasonable price. Been taking my cars here for quite a while nowread more

My father liked the owner a lot & bought a truck, he wanted to this place. That was a mistake…read more I have never had such a wonderful beginning lead into such a disastrous ending. The truck was purchased used-from some kids who did lord knows what to it, promising that "nothing was wrong with it" (That was a huge lie.) The next day, the battery had died, AAA came out to jump it, noticing issues which we told Mr. Sanchez Automotive about. They made a fair quote, dad agreed, & they had the truck almost two weeks. (Maybe a bit more.) So far, we're out the money for the truck, have yet to drive it a day, & its racking up more costs at this point. I was right there when my father showed them the problematic issues. In addition to the initial concerns we had, we were also worried about the fact that many bolts and screws were missing from the front end of the truck, esp the grill area. They took note of that. The A.C. didn't work, the windshield wipers only worked on "high" the passenger-side door frame/arm rest had been pulled off, put back on and again, none of this was disclosed otherwise the truck wouldnt have been bought. The main issue was the battery tray; part of it was missing/broken/sharp & very close to rupturing the battery which sat on it, a major concern. There was a source draining battery constantly, causing it to die when not in use-all due to these boys & their "professional" work. Other minor issues included The bed of the truck which wouldnt come down. We also wanted them to check for major issues, b/c a long haul will be done w/it soon. They said they found no issues. Supposedly, the owner "LOVED" the truck. The allignment was fine, he fixed the a.c. by replacing a hose-instead of re-attaching the door part we had given to them, they got a used one, of a totally DIFFERENT COLOR & attached it to the passenger side. I didnt notice everything all at once, I know nothing about cars. Right when the truck was picked up, we had a family emergency & the only person who knew vehicles was gone for a few weeks. I was the one who drove the truck home. On the way home, I noticed I had to press the brake pedal ALL the way down, even then, it had trouble stopping. I had to drive a 20 min drive back to my dads place-a lot of which was on the freeway, with almost no brakes-very scary. I didnt know if it was just me, or if something was really wrong. I noticed the gear shifter, which was FINE before, said I was in 2 gear when I was in D-and when i was parked, it said I was in low gear 1. This led to the truck stalling, or worse, not being in park all the way & then not starting the next time it was driven. I called them right away, about the brakes. When I told the main owner about the brakes issue, he came to my home. That's the only credit I give him b/c everything else is just simply insane. What I didnt know, what he SHOULD HAVE KNOWN & still didnt, was that he HAD FORGOTTEN TO PUT MY BRAKE CAP BACK ON SO I WAS DRIVING WITH NO BRAKES. (I had to buy another, still not knowing he had it. 2 weeks later, dad called me to say Sanchez automotive has the TITLE TO THE TRUCK which they removed from the glove box! WHY??!!! They also had the cap to the brakes! ARE YOU KIDDING ME? ) When he came to my home, he still hadnt realized that he had the cap, so he flooded the brakes so pressure would be there & it could be drivable, then left. (When all he had to do was remember to put the cap back on in the first place.) I noticed the brakes still were not right. I called back, Carla began having a massive attitude w/me. I noticed my drivers side door, all messed up, the buttons busted, the mirror adjuster was now popped UP and wouldnt not stay down, & it was also almost coming off, the way the passenger side looked when I brought it in. So they fixed one, then broke the other. The gear shifter, they refused to take ownership for having done it. It wasn't like that before. Otherwise we would have asked them to fix it. And the worst part is, they had taken things apart, without properly reassembling them. The screws never were put in. On the second day having the truck, while driving to the store, thats when I noticed he hadnt helped the night before b/c of how bad the brakes still were. I get to the store & go to walk in, I see in the reflection the truck has one headlight GONE, the other about to be gone. (Falling out. The rear ones were loose as well) I called again, to tell Carla about this. They tried to say someone must have stolen it. They denied any responsibility whatsoever. SO many issues. Cost us more than they helped. Carla made me cry. At the end, She was extremely mean.

Fantastic people to work with. We bought a 2014 F-350 King Ranch in Spring of 2023. The truck was…read moreimmaculate. There were a few issues they told us about when we looked at it , and they had them all fixed. We felt they were very honest and straight forward with us. They went above and beyond to service and satisfy the customer. We have been very happy with truck, and would definitely recommend and would buy from them again.

I bought a work truck from these guys. The truck was exactly the set up I had been looking for for…read morea long time. I usually don't buy from dealers as I have had some bad experiences, but this was different. They are really stand up guys that stand by their product. The truck is great and the experience of dealing with them was also top notch. I would not think twice about buying something for them again.