Always honest friendly and reasonable price. Been taking my cars here for quite a while now

We got my grandson a 1994 Mazda truck as his first vehicle, thinking we got it from a reputable person, but as it turns out not so reputable . Sanchez automotive was recommended to me by a friend so we took the truck in there today. It was the best decision we could've made. They were so honest , and felt so bad with the diagnosis of the truck , they wouldn't even except the diagnostic payment of $90 I was supposed to pay , and even added oil to my grandson's truck for free. I insisted on giving them money for the oil and the gal finally said OK five dollars. I definitely recommend Sanchez auto and transmission. read more

My father liked the owner a lot & bought a truck, he wanted to this place. That was a mistake. I have never had such a wonderful beginning lead into such a disastrous ending. The truck was purchased used-from some kids who did lord knows what to it, promising that "nothing was wrong with it" (That was a huge lie.) The next day, the battery had died, AAA came out to jump it, noticing issues which we told Mr. Sanchez Automotive about. They made a fair quote, dad agreed, & they had the truck almost two weeks. (Maybe a bit more.) So far, we're out the money for the truck, have yet to drive it a day, & its racking up more costs at this point. I was right there when my father showed them the problematic issues. In addition to the initial concerns we had, we were also worried about the fact that many bolts and screws were missing from the front end of the truck, esp the grill area. They took note of that. The A.C. didn't work, the windshield wipers only worked on "high" the passenger-side door frame/arm rest had been pulled off, put back on and again, none of this was disclosed otherwise the truck wouldnt have been bought. The main issue was the battery tray; part of it was missing/broken/sharp & very close to rupturing the battery which sat on it, a major concern. There was a source draining battery constantly, causing it to die when not in use-all due to these boys & their "professional" work. Other minor issues included The bed of the truck which wouldnt come down. We also wanted them to check for major issues, b/c a long haul will be done w/it soon. They said they found no issues. Supposedly, the owner "LOVED" the truck. The allignment was fine, he fixed the a.c. by replacing a hose-instead of re-attaching the door part we had given to them, they got a used one, of a totally DIFFERENT COLOR & attached it to the passenger side. I didnt notice everything all at once, I know nothing about cars. Right when the truck was picked up, we had a family emergency & the only person who knew vehicles was gone for a few weeks. I was the one who drove the truck home. On the way home, I noticed I had to press the brake pedal ALL the way down, even then, it had trouble stopping. I had to drive a 20 min drive back to my dads place-a lot of which was on the freeway, with almost no brakes-very scary. I didnt know if it was just me, or if something was really wrong. I noticed the gear shifter, which was FINE before, said I was in 2 gear when I was in D-and when i was parked, it said I was in low gear 1. This led to the truck stalling, or worse, not being in park all the way & then not starting the next time it was driven. I called them right away, about the brakes. When I told the main owner about the brakes issue, he came to my home. That's the only credit I give him b/c everything else is just simply insane. What I didnt know, what he SHOULD HAVE KNOWN & still didnt, was that he HAD FORGOTTEN TO PUT MY BRAKE CAP BACK ON SO I WAS DRIVING WITH NO BRAKES. (I had to buy another, still not knowing he had it. 2 weeks later, dad called me to say Sanchez automotive has the TITLE TO THE TRUCK which they removed from the glove box! WHY??!!! They also had the cap to the brakes! ARE YOU KIDDING ME? ) When he came to my home, he still hadnt realized that he had the cap, so he flooded the brakes so pressure would be there & it could be drivable, then left. (When all he had to do was remember to put the cap back on in the first place.) I noticed the brakes still were not right. I called back, Carla began having a massive attitude w/me. I noticed my drivers side door, all messed up, the buttons busted, the mirror adjuster was now popped UP and wouldnt not stay down, & it was also almost coming off, the way the passenger side looked when I brought it in. So they fixed one, then broke the other. The gear shifter, they refused to take ownership for having done it. It wasn't like that before. Otherwise we would have asked them to fix it. And the worst part is, they had taken things apart, without properly reassembling them. The screws never were put in. On the second day having the truck, while driving to the store, thats when I noticed he hadnt helped the night before b/c of how bad the brakes still were. I get to the store & go to walk in, I see in the reflection the truck has one headlight GONE, the other about to be gone. (Falling out. The rear ones were loose as well) I called again, to tell Carla about this. They tried to say someone must have stolen it. They denied any responsibility whatsoever. SO many issues. Cost us more than they helped. Carla made me cry. At the end, She was extremely mean. read more

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Daniel may have literally saved our lives, if not our sanity! We broke down nearby and were stranded. We are from California and were on our way to Portland when our vehicle started making very strange noises. Long story short, we could not find anyone in the area who would help us. We have a very old vehicle (with a very common engine) and came up against roadblock after roadblock in diagnosing and fixing the problem. Let me tell you, being stranded in a Walmart parking lot for any length of time is no fun! Dan went out of his way several times to help us. He gave us advice, diagnosed the problem, and fixed it in no time. He really went the extra mile for us, and even stayed after his work hours to get us back on the road. He knows his stuff and was incredibly kind. I wish we had a mechanic like him near us in California! read more

Daniel is very professional and a great person to work with. He was able to help me out with a job that toyota couldn't. They sent me to him because they would've replaced the whole valve body opposed to the $100 parts on the valve body. The vehicle was an imported vehicle as well. Definitely recommend this place. Quick turn around and affordable. Great work. read more

Sanchez auto guarantees their work, fought hard to get a defective engine replaced. Picks us up or takes us home if needed or loans a car. Finds problems with the car and makes a safe car. Wish they would call when the car is ready is our only suggestion. read more

Avoid this place if you desire professional service. The owner double charged my credit card and refused to rectify it. I had to go through my bank to correct his mistake. He installed my suspension with out greasing the bushings, causing them to prematurely fail and require replacement within the year. Shoddy work. Bad customer service. This kind of half @ssed work may fly where he comes from, it certainly doesn't here! Take your hard earned money to a reputable shop and AVOID this Hack! read more

I have been taking my vehicles to Daniel for over 4 years now and he is awesome. You may need to be flexible with time, but he has never cheated me and I have never had a billing issue. As an example of this, one time I was worried that I was going to be charged too much on a window replacement and he called all of his options for buying the window right in front of me. Also to add credibility, there have been many times that he has looked at my vehicle and let me know that work was not really necessary and we would just keep our eye on the issue. He is a stand up guy and a great mechanic. Never go off of someone's review that just gives you one instance, there is always more to the story. read more

This guy knows his stuff, very friendly. The only place my dad and I will take our vehicles. Fast service, good prices, knowledgeable. .

My car broke down while traveling on a Friday night. I was afraid it was my transmission. I looked around and found Sanchez Auto. I called them Saturday morning at 9Am and asked if I could have my car towed to them. The guy who answered said absolutely. I got a tow truck arranged and got my car towed to them. Daniel met us at the door and said as soon as my car is off the truck he will look at it. As soon as my car was off the truck he looked at it and turned it on and it was something with my axel. He told me what it was and to know more he was going to have to get the car to look at it and make sure and that it would be around 30 minutes while they finished up on another car. I left and he called me and told me it was an issue with the axel area(can't remember exactly). He quoted me a fair and honest price and didn't try to sell me on anything else. He had to order the part from Portland and told me it would be done by 4pm. Even though the shop closes at 3 he would stay open later just to get my car done. It ended up finishing at 2:30 and they called me to come get it. It was great work for an honest price. Daniel and everyone I dealt with were great and friendly and did amazing if I ever have issues in the area again I will always go to them and recommend them to all my family and friends. They got me in and out in one day without an appointment and on the weekend. read more