My family has bought 2 cars from May Auto Sales. Anika and Bobby were very thorough and explained…read moreeverything both times we bought from them. We highly recommend this company when buying your next used car. You will not be disappointed.

May's Auto service was OK, the staff was helpful and respected my time, when I told them "no" it…read morewas respected and they never pressured me. No one hovered over me as I examined the cars I was interested in or tried to convince me. At the same time, the quality of the cars I saw left something to be desired (things like chipped paint, warning lights and broken buttons on the dash, loose, wiggly seats). I was told the work done on the vehicles is all handled in-house by their mechanics. However, their policy for warranty is one month only at time of purchase, there is no option to extend that warranty at all. This made me uncomfortable, as, to me, a longer warranty would have shown that they put more trust in their work. T.L.D.R. Respectful staff, no negotiation hassle, but be mindful of vehicle quality.

It was time for my son's first car! When we showed up, we shared with Shea what we were looking…read morefor. He paused for a second and said, I'll be right back. He pulls out exactly what my son had hoped for! We were so pleased with Shea's calm, helpful, kind demeanor. No pressure, but ready to assist. Shea noticed me eyeing a car I'd been wanting and in moments had keys in hand and sent me for a test drive. Due to the ease of our interactions and quick paperwork, we decided to buy both vehicles. I have a few more purchases in the near future with other family members and we will be asking directly for Shea! Thank you for making this experience so amazing!!! My husband has great financing options and we worked on comparisons, but did not have any hassle or pushback on using our own when the numbers were close. No issues with paying with cash, which some companies have not allowed. Overall, best car buying experience we have ever had!

Everyone at this shop has been so kind. Dealing with car issues is never fun but they have been…read moreextremely professional and helpful to me. I ended up not being able to service my car here but they were helpful and kind about the whole thing. A great spot

Applied for financing and was told I was approved (actually gave my social and ran an actual credit…read morereport, not just a guesstimate). Someone called me and made an appointment to go in and basically choose the car. WRONG! I arrived and they copied my online application with handwriting onto another paper then came back and said I was in no way qualified. This place was out of my way and completely wasted my time, as I would not have gone without being told I was approved. What do they expect to happen in this situation? Why bother bringing people in with a lie? The only reason this isn't one star is because the people I spoke to were decent despite the situation.

My fiance knows the owner so we received white glove treatment! First car I've had off a…read morerespectable lot and I was and still am over joyed with the great team here. Think I'm going back for another car soon!

Warning: Do NOT Buy Without a Test Drive or Independent Inspection…read more I purchased a boat from Luxury Sport Marine in August 2024, shortly after moving to the area from Boston. Joe, the owner, was polite and helpful at first. The boat was mid-repair at the time, with the dash in pieces, but Joe assured me it was a great boat and everything worked properly. Unfortunately, I trusted his word and made the mistake of skipping a test drive and independent inspection. Big mistake. The first time I took the boat out--with my family onboard, including two young kids--it started taking on water, and the check engine light came on. A very scary and dangerous situation. I brought it back to Joe, and after a few days he claimed it was ready. I asked him to winterize it as originally agreed in our deal. He initially resisted, but eventually followed through. Come spring, I checked the oil and found it milky--clear evidence of water in the engine. When I contacted Joe for help, he accidentally sent me a message meant for his sales team that said: "We are doing zero to help this individual." That message says everything you need to know about how this business treats its customers once the sale is complete. If you're considering buying from Luxury Sport Auto/Marine, do yourself a favor: Test drive it thoroughly Have a third-party mechanic inspect it before purchase Friendly words at the point of sale are meaningless if the product is unsafe--and the customer service disappears when there's a problem.

Bought a $90,000 car CASH and i specially asked if the car has been tuned because i don't want any…read moreissues with warranty.. they tell me it has not been tuned and about 2 weeks into owning the car i find out the car in fact is tuned and still is currently, now I'm out 90k and no warranty. The car also has some cosmetic issues that were not addressed, it shouldve been addressed instead of being shady, mind you i live out of state so i purchased the vehicle while i was away and didn't get to see the car until it was delivered

Todd was professional and a straight shooter when it came to the price of the vehicle I was…read moreinterested in. Also very accommodating with an out of state purchase. Overall a great business that I would recommend to anyone looking to avoid the traditional dealership hassles and hidden fees and get a quality used vehicle!

Todd Staver was knowledgeable and great to work with. He was thorough and responsive with all the…read moreappropriate follow ups. I highly recommend him and his company!

From my initial call the front desk were efficient in setting me up with quick & promising service…read more They set me up from the jump with Henry & the silver team to help me with a regular checkup. Over the years they helped me with a multitude of different situations beyond routine checkups. Henry, and his team exceed in what stellar service could be. Henry excels highly in communication. Even beyond his own work hours. Henry, silver team & Landmark Ford reach beyond a five star rating. Way to go landmark ford, Henry (SILVER TEAM)

don't waste your time with this time I go in the prices change , sometimes double the going rate…read more A waste of time stopping in at the store. Go to the other, save the time

I just sold my car to CarMax and they made it such an easy process. I was there for an hour and a…read morehalf and it really did not feel like time dragged at all while I waited. The customer service was superb. Unfortunately I don't remember the name of the man who helped me but he was very approachable and very nice and he was helping me and another customer simultaneously (the other customer was helped first) but he tried to expedite everything for me. I will always recommend this location to people.

This business will knowingly wipe problem codes off the obd and make temporary fixes to hide the…read morefact that they're selling you a lemon. They they will inflate the price a LOT. My car has had a transmission overhaul, shifter fixed, lights replaced and the engine seals now need to be replaced because they're failing. I've spent thousands on repairs and more still on the way on a loan that is now underwater. Do NOT buy from these guys! *update* looks like the previous owner sold the car back to carmax after only a few months. I now have to pay $5800 to get a new engine. It's not the seals. The engine is broken and the warranty won't cover it because it's not broken enough Do NOT buy an extended warranty with these guys. You'll get screwed and not in a nice way. I'm having a lawyer investigate this. What carmax did is pretty shady so I might be able to get them reported to the bbb and fined.

Always on the ball. Larry gets to work quickly looking for what we need and always at a great…read moreprice. 4 vehicles and counting. Thanks Larry for the great service and hard work. Kirk Caudill Metro Car Care

We tried out a Toyota Corolla at a local dealership, only to find we would have to pay several…read morethousand dollars more if we didn't finance with them. We then spoke with Larry Ferguson. We wanted to get a Toyota just before the tariffs would hit. He amazed us with finding us a top-of-the-line Corolla for a really good (cash) price at another dealer. He talked us through the car's features, has let us know we can ask other questions as they arise. He also helped us with advice and working with a local company to buy our old car. I hope we never need to buy another car, but if we do need to, Ferguson is where we're going.

Really like the new location. Multiple floors to accommodate different models…read more My service advisor is Kory Ufkin, and he's outstanding. He stays on top of services and repairs, and proactively calls me if anything goes awry (such as a part needs to be shipped from BMW NA, etc.). You're a lucky person if you have him as your SA!

I had the best experience I've ever had buying a car at BMW of Tigard. The sales rep I worked with,…read moreJoseph Taft, was absolutely incredible and secured a great deal for my family and I. The financial advisor we signed with, Lisa Hunt, was so kind and explained everything super clearly. We were never left waiting too long or wondering what was going on, and were taken care of very well! I cannot recommend Joseph, Lisa, and BMW of Tigard enough!

This buying experience was one of the best I've have ever had. We found a couple vehicles we liked…read moreand booked the test drive appointment. When we got there our assigned representative was ready and available. They had the vehicles already pulled up so we didnt have to roam around the lot forever in 100° weather. After we decided on a vehicle we started the financing process. The whole thing from start to finish took about 4 hours. They don't budget on their prices which is a little annoying but at least they stick to it. Melvin was our rep and he was fantastic. He was very cognizant of our time and our private information. He was really fun and easy to work with. These guys have terrible reviews but my experience was amazing and I would recommend purchasing from here. Maybe scheduling with Melvin will help with the experience.

NOT A SATISFIED CUSTOMER. Stopped in at the service department to discuss issue with 2018 Accord…read moreEXL 2.0L and spoke w/Andrew. I explained a/c not blowing cold but Honda extended warranty on a/c and I wanted oil change. I also had concerns about transmission lurching/surging and explained what it was doing. I explained that I have brought up my concerns about the transmission before to both Dick's Hillsboro Honda and Beaverton Honda in past visits for oil changes and was told this is normal. I mentioned several internet searches about these 10 speed transmissions showed up frequently for that model year having the problem as I described. Advisor researched and said only bulletin was for a/c and nothing on transmission and that my car was not 10 speed. We scheduled appt. for oil change, a/c diagnostic and tranny diagnostic. He stated two seperate fees for both diagnostics and that if a/c condensor was issue then fee would be waived and covered under warranty. I later got home and did more research and sent this, Honda Service Bulletin (TSB) #19-091, issued on November 10, 2019, addresses 10-speed transmission shift quality issues in early production 2018-2019 Honda Accord models equipped with the 2.0L engine. [1, 2] Key Details of TSB 19-091 Fix: Software calibration update for the Transmission Control Module (TCM). Purpose: Addresses harsh shifting between gears and improves torque converter response. Symptoms: Harsh shifts/clunking noises (specifically 5th to 6th, and 8th to 9th gears). Delayed engagement. Rough downshifts. Shift lag during acceleration. Hesitation or a "rubber band" feel. [1, 2, 3, 4] Affected Vehicles 2018-2019 Honda Accord (10-speed automatic models, primarily 2.0L). Applies to early production models. [1] Additional Information Resolution: Many users report that this update alleviates, but does not completely eliminate, the inherently "clunky" nature of the 10-speed transmission at low speeds. Diagnosis: If a fluid service does not resolve the harshness, this software update is the next recommended step before considering torque converter replacement. Alternative Solutions: If symptoms persist after the update, some users have reported that "learning" to drive with specific throttle inputs (e.g., 25% throttle) helps, or that the transmission requires a long "break-in" period of 15,000-20,000 miles. [5, 6, 7] It is highly recommended to consult a Honda dealer to verify if your specific VIN is covered under this or subsequent service bulletins. AI responses may include mistakes. [1] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [2] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [3] https://static.nhtsa.gov/odi/tsbs/2024/MC-11010459-0001.pdf [4] https://static.nhtsa.gov/odi/tsbs/2013/MC-10112743-9999.pdf [5] https://rohnertparktransmission.com/blog/honda-cvt-transmission-problems-guide [6] https://www.accordxclub.com/threads/serious-10speed-issues.9268/ [7] https://www.reddit.com/r/accord/comments/1bmzquq/help_10_speed_transmission_question/ This was the response, Hey Karen. I looked up the bulletin 19-091 and its for the a/c condenser warranty extension. I tried looking up anything else in the Honda database related to transmission judder/acceleration issue and I could not find anything related. Your vehicle also does not have a 10-speed transmission so I don't think that article pertains to an Accord. 10 speeds are only in Honda odyssey's and Pilots that I'm aware of. I began to get worried about the statement of my car not being a 10 speed and was going to cancel but decided not to. The bulletin number maybe wrong or it maybe a broader range related. I knew it is not a recall or warranty extention but possibly a Service Bulletin concern. I asked to have tech check for TCM updates. Fast forward to repairs, a/c fixed under warrenty, oil changed, 10 point inspection done w/recommendations of brake fluid flush and transmission drain and fill along with hard battery reset. I declined reset and did one according to YouTube using accelerator pedal. I took car in early on a Wed., picked up car late day Thurs. then the car sat until early Fri. morning. I drove to Astoria, Oregon from Beaverton and everything fine. The car sat in lot from fri-wed. because everything within walking distance. Got in to start car and drive home and noticed noises from underhood. I called Beaverton Honda immediately and the response from service desk was, we can get you in tomorrow to look at it BUT there will be a diagnostic fee. I explained my car was just in there. I said I need it looked at so whatever. I was not happy and after stewing on it cancelled the appt. How many diagnostic fees do you want?