I was referred here by an Escondido vacuum repair place that went out of business in Jan 2026. The location is not hard to find, there is a decent size parking lot for the few businesses that are in there and I have been there 2 times, no issues with parking. The staff is friendly, helpful, and knowledgeable. They gave me an idea over the phone if I could even repair my vacuum and explained the process to bring it in for a free estimate, that was needed to do a proper diagnosis and give you a real estimate for the repair, and the amount of time needed. They were done sooner than they promised and it was only 10 or so more than the range they had told me over the phone. They have new vacuums for sale and they may also have repaired vacuums for sale, I did not check. I recommend them for your vacuum repair. read more

I never did think that in 2025 I would need a vaccum repair shop, but lo and behold here we are and I cant say enough things about the service they provided. Cleaned our Dyson vaccum in a timely fashion and it's working better than ever! Should you too find yourself needed a vaccum repair, be sure to check them out! read more

Shop is clean and customer service is amazing, very helpful and price is very affordable!

I've used this company to clean and service my Bernina sewing machine and am very pleased with the results. Recently I thought my foot pedal had 'died' - brought it in, explained what was wrong, and learned that I had accidentaly pushed a button which caused my problem. That little lesson saved me over $100 - will ALWAYS use this company! read more

Jesse was very friendly and professional. Figured out the issue with our central vacuum in no time. Highly recommend this business.

Great Experience. Professional and fast turnaround in repairing my sewing machine. Jesse took time to show me what he had done and how to use my machine more efficiently. read more

The owner was amazing in offering to assist us!! We have a very expensive commercial vacuum chamber packer for preserving food. Even though this is not their focus, he offered to check out a switch circuit to see if it was the cause of it working intermittently. It was not the cause, but his willingness to work outside of the box was a blessing since we could not find ANYONE who worked on small kitchen items. read more

This is the best business we have been to in years. Friendly, great knowledge of product. Thank you for all your help. We wish you many years of success. Kathy and Joe Silvio read more

My 35-year old Electrolux had a severed cord. I brought it to Poway Vacuum and Sewing Center. Not only did they repair the cord. They cleaned it up and now it looks and operates like new. Even if you have to drive across town, it's worth every mile to receive service from this excellent store. read more

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Love , Love Poway Vacuum and Sewing! The owner and his employees do a wonderful job fixing my Dyson vacuum! I have been a customer of theirs for ten years. I also enjoy visiting an adorable dog named Charlie who the owner brings . Everytime i come in to Poway Vacuum i ask if i could see Charlie who is extremely friendly and well trained! I totally recommend this place to my friends and family and as well find it friendly and extremely proffessional! Sincerely, Jenny O read more

I highly recommend Poway Vacuum and Sewing for all any vacuum service you need. I've been coming here for over 15 years now and have always received top notch quality service and today was once again a fantastic experience! Thank you Russ for always being there when I need help with my Hoover Windtunnel. I just needed the belts changed and he always does a quick inspection making sure all looks well and cleans the brush for me. Their prices are always very fair and they always go the extra mile with their customer service. Thank you Russ and crew at Poway Vacuum and Sewing! read more

I came in with my Dyson stick vacuum which was having trouble with the motor. Russ, the owner, was extremely helpful, professional and courteous. His repair quote was generous and the vacuum was repaired the next business day. I look forward to giving my future business to Poway Vacuum. Excellent customer service and very reasonable prices. Jonathan read more

I needed a few things for my vacuum that is getting old so instead of doing the usual Amazon purchase I decided to shop here. Friendly, knowledgeable ppl. Of course it's a few pennies more ( $2.99 each instead of two for $4.50) but it feels good to support a local business. And I bought more that I had planned because I didn't have to search and wonder if I got the right bags or attachment. read more

took my oreck in yesterday bc it wasn't working, wouldn't turn on.. then it was smoking. so we left it with the man up front.. since it's a free estimate to see what's wrong and then he'll talk price. he calls us this morning and says a mask was stuck and that's why the motor stoped and the band needed to be replaced and something with the brush roll, so he says all that plus labor will be $103, no problem, money is not an issue to me, but a new oreck would be $80 more so we picked it up.. i took a look at it since i decided i'd just try and fix it, i look thru it and the band is perfectly fine. so i turn it on... and to my surprise it works.. it just makes me wonder what he was going to do with it all week if it worked perfectly fine after the mask was removed. not to mention, he wasn't welcoming, the dog was way nicer than the cold shoulder we got. also got it back like this(check photo), we pushed it back but come on, i just felt disrespected at the fact that he tried taking advantage of us... i understand older folk probably bring in certain vacuums in to get fixed but don't get scammed, look a video up and TRY to fix it before spending too much money.. read more

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The price was right and they were able to fix my Dyson vacuum and it works just like brand new. I would go back very friendly and we're very happy to help. read more

I've been a customer of Poway vacuum for 20 years and always receive e top notch service with my various brands of vacuum cleaners over the years. they did a great job fixing my Dyson hand held in a timely manner. I have dogs so can't be without a vacuum cleaner for too long! read more

When my 46 year-old Bernina Record revolted while I was chain-sewing masks for the Auntie Sewing Squad, I researched not only repair shops but also new, basic sewing machines. I chose Poway Vacuum and Sewing Center because of their reputation with Berninas. I felt Jesse's repair estimate was very fair and his knowledge and ability to compare my Bernina against a new machine helped me to quickly decide to have my machine repaired. Service was completed within the timeframe given and my machine is sewing wonderfully! I did discover that my Bernina's lightbulb needed to be replaced and Jesse delivered it to me...such great service especially because being a 'senior' during a pandemic doesn't allow me to venture out much. My thanks to Jesse and Poway Vac and Sewing! Now, back to sewing! read more

My old IKEA sewing machine died. Instead of trying to get it fixed, I decided to purchase a new one. I decided to pay a visit to Poway vacuum and sewing center. Russ was very knowledgeable and told me that he would be getting some sewing machines in a few days later. I took that time to research the brand (Necchi). Once they were in stock, he called me to let me know I could come pick it up. He opened the box and showed me how to use it. That's customer service on another level. Also the sewing machine exceeded all my expectations. I also brought in my moms sewing machine for service. They did an outstanding job and completed repairs in record time. Thank you Russ & team read more

Absolutely a great place! The employees are fast, friendly, helpful and I highly recommend stopping in! Good stock, repairs, maintenance, and new machines too. I feel as though there aren't many places to take a broken vacuum in 2022; the modern solution is buying a reproduction part on Amazon and praying it matches the photo. I am not a fan; I prefer local shops so found one (NOT Poway Vacuum & Sewing) near my house. Yay, or so I thought, then I pulled up during my lunch break only to find it closed 3 hours before the time listed on their site. Another search revealed the next nearest shop was 23 minutes away - way out in Poway. I grumbled then called and asked if Poway Vacuum and Sewing was open until 6. "We are, but give us a call if you're running late and we will wait for you!" I didn't know businesses even did that! I walked in at 5:43pm, was greeted by an employee (and a friendly dog behind the counter), explained my problem and what 3 parts I wanted, he fixed the issue, installed the parts, tested the vacuum, and I paid and walked out. This took 7 minutes. The staff were friendly and gave a clear explanation for my issue and answered a few other questions for me. It cost me so little: $30 and driving time. I will be back when I need new filters and maintenance for sure. read more

My sewing machine was acting up (totally user error!) and since my machine is under warranty from their service job they told me to bring it in. Rust was great and gave me lots of tips and talked me through steps to prevent more user errors. Haha. If you ever need to get your sewing machine or vacuum service please take it here instead of anywhere else. They are super friendly and helpful. They'll answer any questions you might have and they actually take the time to educate you on your machine. I took my machine a year ago to a different place and it stopped working after a month or two. They refused to fix the problem and said that it was a mechanical issue (motor needed replacement) and tried to get me to trade in my machine. Jesse and Rust from Poway Vaccuum & Sewing took a look at it and said that it's totally fixable and that it wasn't the motor at all. These guys are trustworthy and I will only bring my machine here from now on. read more

Vacuum Emergency Went to vacuum today and the suction had stopped. Took it in to Poway Vacuum ( where I purchased it) and it took him seconds to figure the problem. Didn't make me feel stupid and was very pleasant. Thank you for your wonderful help. read more

My neighbor donated a beautiful sewing machine to me so I could give it to a newly arrived refugee family. I was having trouble with the bobbin case shifting and causing jams. I called Poway Vacuum and Sewing and spoke with Russ. He was so kind and tried to help me trouble shoot over the phone, but it wasn't working. I explained the the machine was needed for a refugee family and he told me to come down and he'll have a look. I felt bad as it was close to closing time, but he reassured me and said, "well I'm the Owner so it's OK!" Russ was super knowledgeable and after tinkering with the machine for a few minutes, he was able to fix it. He spent some time to show me how to properly thread the machine and ensure the tension settings are correct so I can teach the family. Russ is the reason why we need to support small businesses! I will be back for all my sewing and vacuum needs! read more

Poway Vacuum and Sewing - Russ, the Owner! - Appliances & Repair Near Me - Poway, California

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Great customer service and the staff very knowlegable and quality repair job on my workhorse vacuum cleaner thank you read more

Poway Vacuum and Sewing - Workhorse vacuum cleaner looks great and runs like new again. - Appliances & Repair Near Me - Poway, California

My friend Mary recommended Poway Vacuum and Sewing. I brought In my very old Sears Kenmore. They fixed her and she runs beautifully! Everyone who works there is kind and professional. Love the dog too! Thank you! read more

I was just dropping by to see if this vacuum store had the Miele vacuum (Classic C1 Pure) I was looking for to test out. I only had my old Shark and Dyson V12 to reference, so I never experience a Miele before. Until I found out about Miele, I thought they stopped making cannister vacuums but Im glad I was wrong. Russ, the owner, came out after helping another customer to give me a demo of the Classic C1. Russ has a plethora of knowledge with vacuums and Im glad he helped me make the right decision to drop my money on the right Miele for my house and budget. The cool thing I didnt know is you can upgrade the filter to a HEPA filter and it will filter more particles for a longer duration before needing to replace. I am now a fan of Poway Vacuum and Sewing and a proud owner of a Miele Classic C1 Pure. Thanks Russ gor the recommendation. I may want to get a Miele Triflex from you in the future. read more

Bought a vacuum from them a few years back. There was an issue and they clearly went out of their way to ensure it was covered under warranty and fixed it as soon as possible. Dave gave great service, glad to have bought a good vacuum from them. The one we got has been doing great, they had great recommendations to fit our needs. read more

It's really nice to get 5 star customer service. I was so impressed. I definitely recommend bringing your vacuum for repair. Thank you!

I rarely write reviews, but this store and it's owner (Russ Capuano) deserve high praise. I brought in my Miele vacuum- that I had taken to another vacuum repair shop in SD twice- which was still having issues. Within a few minutes, Russ diagnosed the problem, repaired my vacuum on-site, and I was on my way. I can't guarantee that everyone else will walk away with a solution that quickly, but I will say that Russ is extremely knowledgeable, honest, and you will receive the utmost professionalism and quality service. Hats off to Russ (and his business). There aren't many like him anymore. read more

I took my Dyson stick vacuum in for repair thinking it's probably not repairable or will be way to expensive. Pleasantly surprised they gave me a quote and repaired in 2 days. It's like brand new! The owner Russ was extremely knowledgeable been in the business 27 years! Very impressed with his business and excellent customer service with knowledgeable and caring employees. Highly recommend for any vacuum! Thanks.. let's all continue to support our local businesses who truly care! read more

Brought my new Bissel carpet shampooer in because it wasn't working. They helped me immediately and showed me what I was doing wrong by putting too much soap in it. They were so pleasant to work with and had a smile the whole time they were explaining how to avoid future problems with this machine. They are definitely my "go to" place for any future repairs. If you are looking for local central vacuum experts for system installation, repairs, and upgrades, or vacuums professionally installed, I highly recommend Poway Vacuum & Sewing Center. They have been in Poway 26 years and offer Expert Support, and are an MD Authorized Dealer. read more

I haven't service my Kenmore vac in years. Last week it just stopped working right as I was vacuuming the stairs. I figured I would need it to buy a new vacuum cleaner because this one was 14 years old and worked great until it didn't. I found this repair shop and they said it might take longer than expected but it did not. It was done in two days buy a young man named Joey who was so nice and helpful in explaining to me what had happened. It was like I had a brand new vacuum cleaner. It was clean the motor were serviced the filters were changed and I was a happy camper. Thank you Joey I will be coming to you for all my future needs. read more

Awesome vendor- A++ Reasonable prices and lightening fast service. The employees were very friendly and inviting. I will definitely come back to this shop. read more

Update: 9/10/2020. Got a call that my table click-on piece to my new Bernina finally arrived. Picked up today. Yeah! If it weren't for this (likely isolated) incident as mentioned in the original review, I would have given 5 stars. So all in all, aside from the previous review, Russ and Jesse are very friendly, helpful, knowledgeable, and fair. Without question, these guys know their stuff and I trust them for their knowledge, experience and skills. A big reason for buying a Bernina from Poway Sew & Vac is the personalized service and the "how to sew" classes they offer for anyone who buys a Bernina, for as long as you own your machine. How awesome is that?! It's an investment in a great product and a relationship that develops, not simply a business transaction. These tutorials or classes (paused during the pandemic) were a big selling factor in my deliberation to spend several thousand dollars. So I'm looking forward to learning more of the "how to" tips in the future. Plus I felt like I received really good customer service and expect that will continue. I'm a big believer in service, courtesy and friendliness and will keep going back to support businesses that treat you well. We have also had our vacuum cleaners repaired and serviced here multiple times and they have been fantastic. Quality job fixing our vacuums and done in a timely manner and at a fair price. So glad they were able to repair our vacuum cleaners so we didn't have to replace them. Big shout out to Russ and Jesse. Thanks. I would highly recommend Poway Sew and Vacuum for your sewing and vacuum needs. read more

We drove in from Pine Valley, they fixed our Miele, were pleasant, went above and beyond to help us out. I love my Miele, and this is the ONLY PLACE IN SAN DIEGO COUNTY I would go. They were fast, and even looked at our old Miele for free, told us the problem for No charge, fixed & we were out the door. Five Star Miele Vac Repairs / Warranty, or not warranty repairs. Miele does not list them online as a Warranty Repair location, I have no idea why. Go to Poway Vac! Thank you Guys, read more

My Mile Silvermoon is almost 20 years old and was not always well treated. It needed a good check-up. I was told what needed to be done & the price & time for it all. I got a call to pick it up. I thought there is standing a brand new vacuum cleaner! They did such a wonderful job, I was truly amazed! Now it is humming at home away as a brand new one! These guys are doing such a great job. You will not be disappointed if you need them for Sewing or Vacuum repair. They deserve 10 stars from me! Gabriele read more

My Dad has been bringing the work vacuum cleaner to their shop. I say work vacuum for it is being used on their janitorial business. He love them, says it's very reasonable price and good guys. Fast forward 2/23/2021, I brought Mom's sewing machine after being lost somewhere in our shed (LOL) It's vintage i shall say, it's been with her for 22 years. Issue: Presser foot lifter, broken. I called, talked to Jessie, brought sewing machine same day. Received a call for estimated cost which includes fixing presser foot lifter, tune up sewing machine & some accessories (Foot, bobbin, etc) & +/- 1 week turn aroudn time. OMG! the tag price, VERY REASONABLE! I was expecting maybe spending through the roof! I said let's go, fix the little one. Where can you find a neighborhood shop like this! I'll have this updated once I pick-up our (now it's mine too) sewing machine. SUPPORT LOCAL BUSINESS!!!! read more

Had one new and one old sewing machine making masks for the pandemic - and both broke. Russ fixed them on the spot and for free (one had been drawing thread deep into the bobbin housing and jammed; and the other one just needed to be adjusted a bit). He refused payment - said the repairs were too minor. Wow. Have already told all the mask-makers in the neighborhood and he has my business forever. read more

One of my favorite businesses in San Diego. Thanks for always being there for my Hoover vacuum!

These guys are super helpful. My Bernina had to thread stuck in the mechanism and they were able to fix it in less than 15 minutes. I plan to bring it back for a full service but for the moment this will tide me over to get me through my project I'm working on. Great job guys! Thank you so much! They've also fixed my Miele vacuum in the past and I've purchased accessories from them. read more

I desperately needed service on my Dyson Vacuum (that is Years Old)! IDK when it was serviced last because it actually belongs to my mother. She has been living with me (I currently have been taking care of her after numerous surgeries), as it really needed help! It had a couple of small broken plastic pieces on it and Russ at POWAY Vacuum & Sewing was Amazingly helpful!! He restored it by giving it a thorough cleaning, finding a new bucket (that was currently broken because of a tiny plastic piece) and putting it all back together! It works great now! Way cheaper then purchasing a New Dyson, I now have an 'Almost Like New' Vacuum at half the cost of what a New Dyson would have costed! I highly recommend this business and am very thankful to Russ for finding the OLD pieces it needed! I can't thank him enough! As I said before, it works Great now! I'm very happy ! Thank You for such a timely turnaround and finding what it needed to be able to work properly! read more