BIG HUGE SHOUT OUT TO MICKEY PEREZ!! He made my first car buying process a breeze!! He is very personable and is extremely on top of things. I had my heart set on a car that ended up being sold, but Mickey had called to list out a bunch of cars that would possibly fit me! With in that day i got the car i now have and i wouldn't have it any other way! THANK YOU MICKEY read more

Devin Suder made our experience at Poway Honda memorable. From our first encounter online Devin provided us with upfront pricing that never changed. Devin changed our definition of what we think of sales professionals. Devin was able to get us the seven year 100k mile extended warranty for the price of the 5yr warranty. Thank you Devin and we look forward to working with Poway Honda in the future. read more

Had a great experience and I think it was mostly because of our salesman Gary. We closed with Brittany and she was also easy to work with. The service department is professional but gives an excuse of "could not duplicate" or "no error codes" with problems that need to be addressed. Regardless, we enjoy our 18 Odyssey and was very happy with the buying experience here. read more

Shady financial behavior. We came in with a pre-approved loan from Bank of America. They are a BofA "franchise dealer", so all they had to do was submit the followup paperwork. We specifically wanted to go through with BofA, and even turned down some slightly better rates they offered with other banks. Scott, the finance guy, said we had to fill out a credit application to be able to take the car home (as a "precaution"), but would definitely go through with our BofA loan. 10 days later, I found out they took a loan out for us at Wells Fargo, and never did the followup for BofA. I don't know, but I assume they got a kickback from Wells for mishandling our financial information and our trust in this way. Other than that, the sales experience with Cortney was good, mostly conducted over email and quick once we got there. However, the finance department kept us for hours, both submitting their credit inquiries, and trying to upsell us on useless maintenance plans by talking down the reliability of Honda's technology. read more

I am from out of town and needed to deal with an issue on my grandkids Honda that had to be towed into this dealership. I was very impressed with the attitude, communication and friendliness of both Evan (the service manager) and Andrew (the service advisor). I believe in GREAT customer service and would consider purchasing a Honda from Poway Honda based on such a fantastic experience! When you have such a good customer experience, it makes the car problem you had not feel so bad! read more

Started financing my first car from here my saleswomen was Nikki. She helped me pick out a great car and worked real hard to make it work for my financial situation. I cannot be more grateful. read more

We bought our new 2016 Pilot Elite here. Salesman intentionally never disclosed that it had already 33 miles. We sucked it up. Car's audio/navigation started acting up. Complained. Rude service dept. kept ignoring/delaying remedying problems with car; kept insisting NOTHING was wrong & not exactly writing on the documents our real complaints until we gig them for it. They couldn't/wouldn't fix, so we SUED Honda. Eventually, they paid, but car's audio/nav system STILL F'd. Also the transmission miss shifts too much! We'll complain again. We WILL NEVER buy from Poway Honda ever. read more

They gave me the discount anyway even though the coupon was expired. Thank You Poway Honda. I'm pretty bad at sending direct feedback to these guys. Can I do it in a Yelp review? -Long time customer and Happy Odyssey owner. read more

We spent the last couple of days looking for cars for my 19yr old daughter. We came across salesperson Mickey Perez at poway Honda. He was extremely personal and helpful. Found us a car after one she wanted got sold. he was on top of it. Called us to let us know and went over a list of cars that fit what we were looking for. Picked it out Wrote it up and we were out the door. Oh did I mention he came in on his day off to help us! Great guy. Would definitely return to buy another car from him! read more

We had excellent help from Mickey Perez in purchasing our 2013 Kia Soul+. He went out of his way to facilitate our decision without any undue pressure. And Mickey gave us an excellent deal that was most fair. He was quite personable and knowledgable. Thanks to Poway Honda for having such quality sales people. Brian and Linda Petersen read more

Their service department is top notch, especially Kem Ujiiye. I wish I had purchased my car from them too but I didn't live close to this location before. Anyways they'll be getting my business from now on for sure. They sell you on exactly what you need for service unlike other shops that are hoping and pushing you to spend more and more. read more

This review pertains to the Service Department, as I have never purchased a car from this dealership. I am a reasonably acocmplished DIY mechanic but my wife has a many-year history of dealer maintenance for her Hondas. We had previously used the service department at a certain dealer whose name includes that of the local ocean, but stopped when they overcharged for a brake job that actually included non-factory parts. In the last 4 years, we have had all routine service completed at this dealership. Like most dealers, they will offer "add-on" services of questionable value. Unlike others, they readily take "no" for an answer, move on and listen to complaints carefully . In our latest visit, our 2007 Honda Pilot activated its "check engine" light. I used my trusty scanner to read the codes and knew what to expect - problems with a catalytic converter. I gave the codes to the service writer, who actually noted them on the order. Our adviser, Mike Lewis, called later in the day with news: the mechanic verifed that the catalyzer itself needed to be replaced, a $900+ job. I grumbled slightly, saying "of course it's failed, the car has 82000 miles and the warranty lasts to 80000". Later that day, Mike called with good news and bad news. The bad news was, the replacement was taking longer than expected and the car wouldn't be finished that afternoon. The good news? Mike took it upon himself to call Honda and arrange to have the entire service paid for, with only a $25 payment from my pocket. Ryan K's experience, I have had nothing but good experiences here. In addition to the story related above, when my son bought a used Ridgeline, we took it in for an initial service (fluid changes, belts, and front brakes) and not only did they not use this opportunity to push unnecessary stuff (power flush your fuel injectors, anyone?) but they actually replaced front pads and rotors using factory parts at a much lower price than the "Ocean" dealer charged for aftermarket. If your are most comfortable with dealer service, I heartily recommend Poway Honda. read more

I will say I was a bit irritated by time we even arrived at Poway Honda because it seems car salesmen no longer know their inventory nor anything about the new/used cars they sell. So, when the Internet Sales Buyer first attempted to help us and just bombed I was ready to leave, but he ended up passing us off to "Mikey"...guy didn't even know the name of his staff. In any case, Mickey Perez took over and turned my frown upside down. He knew everything about the Honda's and even helped us decide that waiting for the new Hybrid model to come out to only save 8 miles per gallon plus a tiny trunk was probably not worth the wait. So, we started looking at the non-hybrid models and we ended up leasing one that day! If you are in the market for a new Honda and want friendly KNOWLEDGEABLE service, then go see Mickey Perez at Poway Honda. Thank you Mickey! read more

So I came to this dealership, 3 times mind you Day one I went in to a great sales person help me with all his ability to show me what I was looking for a Honda Odyssey I saw 2 odyssey's that I liked and interested me but was not ready for purchase was still going through the yellow tape of getting ready and had a very rough estimate what the prices where ranged at was told maybe mid 25k but they are having a Labor Day sale this coming week I said ok I'll come back next day. Day 2 I was show a greater again great sales person this odyssey and saw this touring on the lot I was guessing it might have been the one we saw previous night My wife told me hey this one was only going for 20k and some change I was like no way and the sticker price was at 20k and I assume it was because it was Labor Day week and the sales has begun. I asked the sales person is this the price of the van and confirmed it was I was excited test drop the van checked it all out and everything was good so we walked in to her table and I filled out all the papers to run my credit even though I mentioned I'll be going with my own lender, so I was excited because one my son was looking forward to this van we had a trip setup this Saturday to use the van also everything what on time and perfect. Sales person returns and says hey she was told By one of the managers the price is wrong on the paper and it is "#%^*10,000 dollars *^%#"more plus tax and license and I'm. It even sure if they ran my credit even tho I know I have excellent 730+ score , so to my disappointment I asked can there be some type of discount and I was told no not really and they won't budge on the price because the van is priced to sell. No type of remedy or hell was even offered to me so I just had to leave . I was not even going to haggle on this price because I thought it was a sale and they want to move cars out of the lot.. Not finished yet!!!!! Mind you I was also pre sold the fact that SONIC company was honest not pushy and great to deal with I returned 2 days later to check out an odyssey touring elite 2 years older more miles , great sales person once again and give them a chance once again ,further inspection of the van myself with over 20 years of experience in automotive industry from ASE cert tech. Auto sales, insurance claims adjuster and much more experience then your average and a very avid car enthusiasts , I found some concerning issue a fender and bumper repainted with horrible work that was not noted in the car fax history . So the sales person mentioned it to some manager and takes me to the van and says so what's wrong with the van?!! He ask me I mentioned the problem I saw that they don't have listed that something happened "peeling paint Mis-aligned fender , chipped bumper where it meets the fender that you can tell it was repaired , so I asked based on this unknown damage is there any negotiation we can do all I got i well this was probably just a scratch and he said he paints them and repairs them all the time but this was work Honda didn't do because it was aged and peeling in the seams which eventually will peel the rest of the fender because of a bad prep job. i feel they missed these and didn't price accordingly on this trade in or did not inspect careful enough to be able to adjust the price properly . So I was offered 2-300 dollar discount max on the van , the van was priced to sell . So no help at all. Mind you there was Mis-alignment on the tail lights on one side that also shows being hit in the rear but I didn't need to mention that since-who ever this manager is seemed to know more then what I can see . So at the end of it all , the honesty credibility is not there , DO NOT SELL people saying you are honest when it is far from the truth ,that's there motto by the way .I would NEVER recommend Poway Honda to anyone because you have great sale people but horrible management behind them that is out for maximum profit bonuses in their pocket . So 2 chances to try to make this weekend epic ,all fails. No van very inconvenient trips to try to buy a van in this place ,I just want to help future buyers beware and sonic owners I would do a shake down on your management staff and maybe educate them a little more and not be passive aggressive assuming your customers don't know what they are looking at, if "they" the dealership has caught that type of damage on any trade in or even a lease return I assure you the trade in value would have have went down at least 5000 dollar in value or might not even accept that trade in My suggestion buyer beware until then check out the picture it clearly states the pr read more

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We bought a used 2015 Cadillac CTS from Poway Honda and had a great overall experience! Our sales associates Nikki and Michael T. Were very helpful and positive. Can't say enough good things about the sales manager James, he was so personable and treated us like we mattered. We really needed to know this car was reliable as we had to drive it cross country to our son. They allowed us to drive the car to our mechanic for an inspection and had their own Honda mechanics take a look at an area of concern and sent us pictures from beneath the car to confirm we had nothing to worry about, before we bought it!Usuallthe most painful and exhausting part of a car deal is the game play at financing, not the case here. Ryan was a joy to work with, got us a great interest rate, and didn't play the high pressure add on sales game that many dealers do. We highly recommend this dealership. This purchase was special for us as it was a gift for our son's college graduation and they all helped to make it a positive and memorable experience. read more

Poway Honda - A beautiful car, a great experience - Auto Repair Near Me - Poway, California

This dealership deserves a minus-5 star rating. Last night I contacted Poway Honda through an online used car search engine (car gurus or cars direct) after finding the specific used Odyssey my wife and I have been looking for. I received a call from "Megan" early this morning. She and I scheduled a time after my work hours, 6:30pm, for us to see and test drive the van. "The vehicle will be ready for you when you arrive!". So we made the trip from Clairemont in rush hour traffic, got there on time...and...they had sold the Odyssey out from under us at 10am!! I asked the Sales Manager "Jim" how on earth this could happen. His response: "We will hold 'the price', but not hold the car". Really! So, what is the point of making an appointment for a test drive & sale if you can't hold the car for 8 hours?? You'll "hold the price"?? So what!! This was hands down the most disappointing car shopping experience we've had in our lives. read more

The service in honda poway is great specially the service advisor and one of them is Marco Lopez - Ramirez he assist me very well about my concern for my vehicle, great job guys thank you read more

If you're planning to buy a car here, ask for marites cerezo ,because she has been very friendly, really honest and humble! She'll work with you within her ability! Give her a shot! read more

A disaster. They will up-sell the s*$t out of you. Beware of this! This includes maintenance plans, treatments for the car, etc. And the manager sucks. She avoids anything that involves commitments to the customer. Does not return calls. Just horrible. Sad for Honda corp. These dealerships make Honda products look bad in terms of dealership experience. read more

I was looking online the best rated dealerships in SD and this one had the best prices and reviews. And as I read on the reviews, I had a wonderful experience here. Ask for Mickey Perez (salesman) if you ever want to buy a car here. He guided me throughout the process explaining everything giving me time to think and make a decision, without making the process stressful. customer service I have experienced when buying a car. I am very happy with my new Honda Civic 2018. Thank you Mickey :) read more

Buy a car from Mickey. Genuine, pleasant and a pleasure to be around. We needed a new car. We didn't want to have the stereotypical experience of unctuous car sales. We were put at ease with Mickey and felt like we were in good hands. He worked diligently to get us exactly what we were looking for. He was patient and kind. read more

A 2.5 hour job took 3 days to finish. They did not use the paper floor mat. End result: After 3 days, I had grease on the floor of my car. I asked them to fix it up. They said "Oh! We did not do it". Spoke to the new Service Manager. I thought he would say "Sorry. We will fix it". Instead he goes "Oh! Our guys never do that mess". I was shocked by their attitude. They make it look like they did you a favor. read more

Horrible customer service! from the new car side of the dealership. I went in calm and happy asking basic questions like when they were getting new cars on the lot and also the APR of a particular vehicle. They were rude in answering my questions, didn't take me seriously, and walked away mid-conversation. I was confused that the conversation was even over. After I went back to my car to call my friend upset, they proceeded to knock on my car window when I was on the phone with my friend to try to coax me back in. It felt like an abusive relationship (following to my car after being mean!?) Seriously?! I had to drive off the dealership lot in order to finish my phone call. Jokes on them since I bought a new honda from a different dealership that same day. read more

Pleasantly surprised with my overall experience with Poway Honda. Purchased from the used side of the lot and the service department really stepped up to ensure the car was in great shape. I would definitely shop here again and recommend the dealership to you. Family feel with a corporate name. read more

I just bought a used Toyota Tacoma from MICKEY PEREZ! I got an amazing truck at a great price. Thanks Mickey and rest of the team

Big shout out to Mickey!! If you want to go to a dealership and believe that the salesperson is trying to help you and not rip you off then go see him. He found the perfect car for me in my price range the day I called the dealership, the car wasn't even in their system yet because it had just gotten there from a trade in. Mickey even called me to let me know the lady who originally owned the car had dropped if the extra key, he didn't have to do that- at this point I had already had the car for weeks :) this is coming from someone who works in customer service and appreciates it when a person goes above and beyond for a customer. read more

I have had 3 encounters with Poway Honda's service department, all negative. The odds of that happening are pretty low, yet here we are. Visit 1: Had an issue where my accord was cranking very slowly. Pulled into Poway Honda, was greeted by the service writer where I was told that I would have to wait 4 hours before a tech could run a simple battery test (which only involves clipping it onto the battery cables and pushing a button). I went to Honda of Escondido and they were able to tell me within 5 minutes that I needed a new battery. 10 minutes later I was on my way. Visit 2: Slow cranking again on the accord. Pulled into Poway Honda again (like an fool who didn't learn his lesson), and the service writer came out to greet me. I told them the issue, and again was told it would be 3 to 4 hours until a tech could look at it. Again left for Honda Escondido. 20 minutes after arriving, the service writer told me the battery was fine this time, but my starter was drawing far too much current. When they told me it would be almost $1000 to replace the starter, I laughed hysterically and asked for my keys. It was a pain to replace, as it was a bit buried in the motor, but 3 hours of work saved me over $800. Visit 3: Slow cranking, yet AGAIN on the accord (23 months after battery replacement). Pulled into Poway Honda (I must be a total glutton for punishment because I never seem to learn my lesson). Since I had replaced the starter less than a year ago, I was confident the battery had gone bad again. Greeter came out and I told her I was having trouble with the battery. To my surprise this time the expected wait was only 30 minutes. Then I made the mistake of telling her it should be covered under warranty since it was under 2 years from buying the last one. She told me I needed a receipt, otherwise they couldn't help. Fair enough. I called Honda of Escondido and had them email me a copy. Then when I showed it to her, she told me they didn't have the battery in stock (a VERY COMMON 51R type) and it would be 3-4 hours to get one. Funny that she didn't mention that when she thought I was BUYING A NEW ONE. Again, went to Honda of Escondido, and was on my way 20 minutes later with a free replacement battery. Bonus (not a visit): Knock sensor code being thrown by my 2011 Pilot, and timing belt is due. Went to call Poway Honda Service department at 3:50 today (hours say they are open till 5 on Saturdays). My call was forwarded to a service writer, but apparently they had already left for the day. It is REALLY SAD that I still have to drive to Honda of Escondido to get decent service even though I moved to Poway. No point in reaching out or trying to get me to change my mind at this point. I won't be returning to Poway Honda. I have never had any issue with the sales team, both new and used have treated me very well. But the service department sucks enough that I refuse to even buy a car from Poway Honda. Too bad, because I am buying another car during the Happy Honda Days sale this year. read more

Marco Ramirez has assisted me the last couple of times and with always politely addressing all of my questions and concerns, in combo with the quality of work done on my car, he's given me the confidence needed to remain a loyal customer! He's made sure work has been completed in a reasonable amount of time, has been honest in his explanations and suggestions, and overall easy to work with. For this, I give a 5 star review. read more

I personally HIGHLY recommend talking to Raj Shetty if you're looking for a car. Real down to earth and genuine guy. Raj (sales) and Brittany (finance) are seriously the dream team here at Poway Honda. read more

I had a 6 month service on my 2012 Honda Pilot, with tires rotation, change of oil and change of transmission oil, break check,and pressure tires check. It costed me 225, I made an appointment at 9 am, waited 10mn to be greated then all the work was done by 1045 am.The greeting was kind and professional, the service was efficient, I was informed by text that my car was ready. read more

Wow! Seriously amazing and so stress free. I called to inquire on a 2021 Honda Odyssey. I was told it was in stock and given a price for the vehicle. When I arrived the price discussed was the price given. There was no haggling. I know I got the best deal on my new minivan. The salesman Yul Blake was very kind and patient when we needed help setting up the features on the car. Ryan in finance streamlined the process and was able to close the deal very quickly. We will be back for all our Honda purchases, and we will be telling our friends and family what a wonderful experience we had. Thank you Poway Honda. read more

I highly recommend working with Rhodel. I got my '17 Subaru Crosstrek here just this week. I ran into him completely by chance and he definitely exceeded my expectation. They seemed to be flooded this past Wednesday night, but Rhodel still took the time to show me the car, the numbers. We ran the numbers on the Subaru in 3 different scenarios, but I still didn't like the numbers so I explained my situation. At the end, Rhodel and JR both helped me figure out a deal that worked for me and I was able to take home the vehicle with a deal that I wanted. The whole process was very civil and very unrushed feel. read more

I bought my first car yesterday at Poway Honda. I was greeted by a gentleman who led me to his desk decorated with Mickey Mouse themed items. His friendly demeanor and patience really made the process an ease for me. He took the time to explain the process and really made my experience worthwhile. If anybody is looking to purchase a vehicle at this dealership, I highly recommend Mickey Perez. Once again Mickey, thank you! read more

I have been coming here since we purchased our Van in 2011. The service department is always top notch and they go out of their way to help you. I grew up working on cars so I am very familiar with what is right or wrong and I have never felt these guys try to up sell me on service I did not need. I brought our Van in because the steering felt like it was binding and groaned when turning lock to lock. The could not find the issue because it seemed to go away when the car warmed up. They asked if they could keep it overnight so they could check it out when the car was cold. This did the trick and they found the source and removed a cover and found some plastic debris was jammed up in the steering rack. They removed it and this fixed the issue. While trying to find the steering noise they found the Timing Belt Tensioner was going. This was replaced under the extended warranty I purchased. I typically do not buy these warranties but it has saved me 3 times what it cost me to buy it. Jon was great and kept me informed throughout the process. read more

I bought a Honda Civic today at Honda Poway. Mickey Perez helped me today and was very informative and patient with me. I am a first-time buyer and gave me all the information I needed to feel confident about my purchase. I went with my mom, so I'd have a second opinion, but she needed to step out for an hour and Mickey held my place in line until she came back, and stuck around after his shift to show me how to use all the features in the car and set up everything to my liking. Mickey brought such positive energy to the buying experience and calmed all my anxieties. Thanks, Mickey! read more

I made the mistake of purchasing Poway Honda's Dingshield, a $540.00 investment gone bad. The bottom line here is that the dealer does not return phone calls, emails, or texts when it comes to redeeming this service for a recent ding on my CRV, the only one I have incurred. I have spoken to front-line employees, the entire Finance Dept. and a few Service Managers. They indicate that they'll "look into it," but then that's the last I hear from them. It is either a scam, or the folks at Poway figure that if they can ignore a customer long enough, they'll go away. Just a word of warning if you consider a new car purchase from Poway Honda. read more

I would give 6 stars if i could, Mickey Perez was a huge help in buying my new used car. Mickey didnt leave us with any questions and worked with us to make sure we were satisfied with everything within his power. The dealership even went above and beyond as to helping me aquire a lost key from the previous owner. I would recommend this dealership 100 times over and if i ever need a new car in the future i would go to Mickey for sure without a doubt. Overall a great experience and great employees working there that take pride in their work. read more

Mickey perez and Brittany escobedo were the absolute best during my purchase recently . Both were so accommodating and professional yet very casual and , well, COOL! I HIGHLY RECCOMEND getting ahold of Mickey perez if you are in the market for a new or used car . He is a straight shooter ...no BS....and will do what it takes to make sure you are comfortable with your purchase AND during your purchase. I also had the pleasure of dealing with Brittany Escobedo in finance, now she's the dept . Manager so I got lucky but judging by these two associates , I'm positive these are the only kind of people they employ on their team. ( by the way brittany ... I'm sooo sorry I didn't have your name right during our visit ... you should have corrected me ! .... you are too gracious girl , thank you !) I rarely leave reviews , but when the customer service is this spectacular..... it just has to be said. My experience with this dealership and the sales team and finance was as good as it can get . I've worked at dealer service departments for nearly two decades before going independent so I'm " in the game" So to speak , and I can promise you .... these guys AND obviously this company could hold a clinic for customer service and professionalism. Thanks so much guys ! read more

Today I purchased a 2019 Honda Accord Sport which I have been wanting. Right before I went to poway honda, I got the same deal from honda of lemon grove which was the worst experience. I left to go over to Honda of poway and it was the best experience that I could have had. Doc was outstanding, he was super helpful, caring, and attentive. He made sure we left satisfied and was patient for hours. I would give him 10 stars, and would return to poway honda if I need another car. read more

Gary Lobel helped me find a nice sport car that I was looking for and got me set up with insurance and out of there with a solid three year lease in under two hours which was very impressive. read more

Poway Honda - Auto Repair Near Me - Poway, California