We have and i8 Sleep Number bed, expanded queen. It is 10 years old and the pillow top and the 'egg…read morecrate foam' under it was worn. I called Mark at Magic Sleeper to discuss the top only replacement. Mark was very friendly and encouraging. He assured me the zipper was easy to remove and less expensive than buying the entire lower case. Mailing the zipper in a padded envelope was $8.75. From the day I mailed it to the day our new topper arrived was exactly 2 weeks. The pillow top topper is beautiful and fit PERFECTLY! No issues what-so-ever zipping it back on the the lower half. I then bought a Serta 3" firm memory foam and replaced the original, worn 'egg crate foam'. (had to buy a king size and trim it down which was easy). Can't wait to sleep in it tonight with all our new pieces. Thank you Mark!!

awesome experience. super nice people and highly recommend. it's very refreshing to deal with such…read morenice and honest people. Robert S.

My husband and I returned a second time to this store for a mattress. We had a great experience…read moreeach time. The salesman Paul and Al are very friendly, helpful and informative. Smooth, easy process just what we need for our busy lifestyle!

Very pushy salesman who yelled at my 3 year old daughter. He told her she could sit on the…read moremattresses but then raised his voice way too loud at her when she sat on the wrong one. We were immediately turned off and left. We'll take our business to the Mattress Firm in Wayne where the salesman couldn't be friendlier to us and our kids.

Roxanne was wonderful to work with and very knowledgeable in choosing the correct mattress!read more

From the owner: We're more than a mattress store, we're Mattress Warehouse. We take pride in finding sleep…read moresolutions for every body, at every budget, using the most up to date technology and scientific data.

I was recommended to check this place out after family of mine purchased some good discounted items…read morefrom here. For those of you who don't know, this place buys out hotels' furniture when they close or more commonly update and they get the furniture at extremely discounted rate to which they pass along the savings to their customers. I purchased a king sized bed along with some other furniture pieces. I have now had the bed for four months and absolutely love it. The price...well, you just can't beat it ($122 for mattress and box springs). I paid $60 to have to delivered to Manayunk along with a couple chairs and some bedside tables. The delivery was one guy with a U-haul type truck and together we moved the items upstairs to my apartment. In my book this was a slam duck; definitely a place I would go to again. So I did. My most recent visit I decided to buy a couch and a sofa table (and have since bought smaller stuff in between). Once again I requested it to be delivered to Philadelphia. This time I was told they won't deliver for purchases less than $300. Now mind you, though they do have items that are more expensive than that (not much though), racking up $300 is not necessarily the easiest thing to do there. As I said, my bed was $122, I got a few chairs around the $55 mark, sofa table was $60, and the couch was only $38 (and amazingly very nice). I told them I would pay for the shipping as I had done before but they said it wasn't worth it. Hmmm.... I have worked retail for many years of my life. If I have a $5 sale or a $500 sale, if a customer is willing to pay all the expenses of the shipping, you ship it! It does not affect your bottom dollar at all (unless you refuse to ship and then it has a negative impact!). In a world where they are so busy it would make a difference and the movers time could be better spent on other things, I may get it. This is not this world. I was willing to pay the cost of gas, the guy or two that would be making the move, and the time it took. If it costs them $50 to pay for the movers and the gas to get there, I'd be more than happy to pay that or more. If it costs them $100, then I'd pay a hundred! Instead, they lost the sale and a repeat customer because in my book, failure to accommodate a customer is a failure in business equals no return business. I was pretty disappointed by this as this was definitely a place that had some good items. Now they missed a sale which doesn't sound like a big deal being the couch was only $38 but am guessing it was so cheap because it has been there for a while. They could have freed up the real estate in the store by finally getting rid of this and displayed newer items better. Missing this sale also means missing future sales because being a furniture store, I think have shipping accommodations is essential. I recommend the following to them: 1) Never turn down a sale because you don't want to ship it. At least make it an option and charge more if you have to. That is okay! Saying we don't ship under a certain amount just sucks especially when your big ticket items are so often under $300. I was not about to spend another $200+ on items just to hit the mark. 2) If shipping is an issue for your company because of manpower, vehicles or whatever, then get set up with a local moving company so you can refer a customer to them. Not shipping should never be an option. Say, "We have recently partnered up with "XYZ" moving company. We can arrange to have them ship the item for you. Would you like to get a quote from them?" and then YOU call them up and get a quote! These small and very easy things keep customers coming back! Despite this irritated complaint, the staff is friendly and the items are decent. There seems to be a high changeover of inventory (some of the less desirable stuff sits for some time). I would highly recommend taking at least one of my recommendations if not both to heart. In today's economy, losing a customer is just not in anyone's best interest.

Service was outstanding. There was no pressure to buy. Staff was extremely knowledgeable. Thanks to…read moreMason for all his help.

The Pottstown location was very friendly and helpful. Lynda assisted us and she was kind and…read moreknowledgeable!

BRING BACK RETAIL! If Americans want America great again, start w/ the small stuff that used to…read moremake our lives simple & easy. Like places to go other than work & home. Shopping this location for over a year now. My experiences have been excellent in both product & customer service. Needed Edison bulb string lights- found them significantly cheaper than online. What...? Not everything found in the Amazon is automatically cheaper?! 12 mos of weather, still performing & have no doubt if they quit I could return them for some comparable product, if not a full refund. Needed some knock-about clothes; lounge pants, gym socks, workout tees. Was not in the mood to play game of perusing tiny pics, reading thru altered reviews, only to receive a bad fit, or find the color is off, then have to eat it or send it back n' forth. Quickly tried on an arm full of goods. A brand called Spider emerged w/ perfect fit, right color, great value, & used a coupon to save even more. Every bit as good as the Under Armour I was looking to replace & more unique. Visited mattress dept. Memorial Day weekend. The team: Michael, Steve, Terry spent tons of time helping us make the right decision- giving the best price & standing by an offer we made good on to exchange for a better mattress 120 days later if not satisfied. Can't say enough about how convenient, cost saving, & large the selection of goods has been at this location- finding unique bargains on everything from holiday decorations to clothes & bed pillows.

I like this Boscov's located in the Coventry mall. They got everything you would need. It is huge…read moreand has its own parking. As you enter the store you can find all ladies garments then leading to sweet section followed by kids/men's section. we did purchase some social dress, wallet and shoes. The quality and price are great at this location. The collections seem exquisite compared to other Boscov's locations. Staff is friendly and assisting and I definitely recommend this location.

Absolutely horrible experience! I drove through miserable traffic and 10 miles out of my way for a…read more"confirmed appointment". I waited 15 minutes past the appointed time--No one showed! I called and voice mail said the box was full so I couldn't leave a message. I texted and more than 2 hours later I have no response. Everyone complains about e-tail putting local companies out of business. With customer service (?) like this is it any wonder???!!! The site should allow no stars--that's what they deserve!!!

I recently needed a dryer and had issues with size due to being able to get it down my small cellar…read moresteps in my house in the city. I shopped around, but noone was very helpful. At the suggestion of my cousin that lives in the suburbs , I calle Gerhards. I connected with a very helpful sales person, Aubry, who related to my issue since he had a similar issue in his own house. After finding something I was interested in, but hesitant because of size, Aubry made a trip to my house to measure. We found the dryer would probably be a problem .The next day, we spoke and found on that he felt could work. Having been in retail business for many years in the past, I must say I was extremely impressed with the customer service & professional knowledge that Aubry gave me. Gerhards is very fortunate to have such a caring employee. The delivery went smoothly and they were here in the time slot they gave me and no problems removing my old dryer and installing the new. I highly recommend them and will definitely use their service again when in the market for another appliance. Thank you Aubrey for your great service!! Carolyn Verdi

delivery and installation are the unprofessional and rude !!!…read more paid to install air conditioners in windows.. barely speaking any english left unit after told him few times it was paid to bring and installment. they took off had to pay someone else for installation.. going to bbb next to complain. called off talked to megan from delivering department still waiting for credit to my cc .. so unprofessional !!