We have great experience in this location Paul was amazing he answer all our questions and he is…read morewell knowledgeable about mattress we highly recommend recommended him as sales agent if any one likes clear and transparency business

Service: Jake was amazing. We didn't buy anything today and he didn't pressure us. He spent about…read morean hour plus with us and answered all our questions. He was knowledgeable and personable. Ambiance: we came at 3pm on a Saturday and it was completely empty the entire time we were there. There was one other older sales associate who was a bit more old school and asked us "is there anything we can do to keep your business" as we were leaving. We really appreciated that Jake took his time with us and didn't pressure us. Mattress: we came during their weekend sale and looked at firm and medium mattresses with an adjustable base. My husband and I both have bad backs and the adjustable base really made a big difference. We hope to be back soon to make a purchase. Parking: plenty of spaces in the lot. Location: very easy to find off a big street.

Had a great experience getting a mattress for my daughter's room. Ben was so knowledgeable and…read morehelpful. We were in and out in thirty minutes, mattress was delivered seamlessly the next day.

Had an awful experience here before and left a review, but at that time mistakenly left it under…read morethe Hatfield location which is closed. Once again was looking for a mattress for another child of mine. Already had financing through a third party and unfortunately my only local option was Mattress Firm. When we got there (same salesmen too...ugh) I informed him I had financing and would be using Apple Pay in order to use it. Told him a budget and as a typical salesmen tried to get us out of that range. Can't blame him for that but to do it by trying to make me feel like a horrible mother by saying things like "I'm sure you want your son to get a good nights sleep" "He needs rest for school" and when I told him my son doesn't spend many nights at home because he is almost 20 and probably sleeps on couches and floors so doesn't need a crazy expensive mattress "well when he is home don't you want him to get a good nights sleep so he doesn't wake up sore and tired if he is sleeping on floors". The way he kept going on and on about what seemed to be my lack of concern for my son.... not cool. I wouldn't be there getting him a mattress if I didn't have concerns. Anyway, we finally find a mattress at my price point. I'm ready to pay. Oh wait, they don't take Apple Pay. What? Wasn't that one of the first things I said to you? I needed to pay that way. So he proceeds to get me financing through them. Comes up with a payment of an amount that I had repeatedly said was more than I wanted to spend per month. Repeatedly said it. To him and aloud to my husband. Was this guy not listening to me at all tonight? We were the only customers there. So I say forget the deal on this expensive mattress I'll take the other one we talked about. Oh nope... we can't finance that one. It's not expensive enough. OMG. I wasted close to 1 1/2 hours at this place with a salesmen that was awful last time I dealt with him (that time we went across the street and got a mattress) because he lacks the ability to listen. Had he told me they don't take Apple Pay when we walked in the doors we could have avoided all this wasted time. Had he listened when I told him I did not want my monthly payments to be that high...I wouldn't be so frustrated with this place, and him. Never again. I'm the idiot for thinking I could go in there and have a different experience then I did the first time. This guy needs to find a new career or put on his listening cap... or maybe both. I would like to add we stopped into our favorite mattress store across the street from this place first to see if they took Apple Pay, and our favorite salesmen Andrew was there and knew immediately that they did not. Bummer. That's a man that knows his job and place of employment.

Do you want a hassle free, friendly, honest mattress purchase experience? Then I highly recommend…read moregoing to Mattress' Unlimited in Montgomeryville, PA! The owner is friendly and a great conversationalist, he knows the products well and is definitely capable of finding customers the right fit based on their expressed needs. My husband and I recently purchased an amazing mattress from this location, we felt as though our needs had been met and the process was quite pleasant. Unlike other mattress stores, the owner did not attempt to sell us other unnecessary materials, nor did he show us too many mattress options. The showroom itself is maintained well, there is clearly a wide variety to choose from, it is well lit, and above all the prices are clearly displayed. The cost/prices are truly amazing. We wanted to shop around before making a final decision and this store has great products at lower prices than some of the other stores. Great quality at great pric The delivery was on time, which is not common these days with other companies, as well as quick but not rushed. The set up was very professional and neat. They were very careful not to damage anything upon drop off; which is also not as common with other companies. All in all, we are pleased with Mattress' Unlimited and believe that anyone looking for a new mattress will be as well by going to this location.

This mattress is a POS buyer beware!!! 10 months later it is already starting to sag in the middle…read moreand on edges. Paid $750 will sell for $100 OBO, what junk.

I've been looking for a cream color recliner for a while now. Can't afford the custom one I want,…read morebut saw one online at Raymour and Flanigan that I liked. Went to the showroom to order it, and see if it was comfortable. Steven was the salesman that helped me. He was very friendly, taking me to the recliners. He never tried to talk me into anything (which I so appreciate). Unfortunately the recliner I wanted was not in the showroom, but the sofa and matching loveseat were there. I loved the soft leather and said I would like to order the recliner. He said it would take 4 to 6 weeks to get it. That was fine with me since I wasn't in a rush for it. Steven called me a few days later and said he expedited the order for me and should get it in a few days. I was very pleased. I've never had a problem with Raymour and Flanigan. They have always given me great customer service.

I purchased a sofa last February that had down fill. After a couple of weeks feathers were…read morebreaking loose from the inner filling and poking through the cushion fabric. I was able to return the sofa and choose another one. The one I chose had to be custom made. I waited three months. It finally arrived only the arms have so little padding that you can see the outline of the wood frame. And, the depth that was supposed to be 37" is only 35.5". I had service come out to look at my concerns. Now I'm waiting to find out what they will due to make the situation right. I'm not very happy.

We were lucky enough to have Marie Kooker assist us with purchase of new couch, arm chair and…read moreottoman. She was fabulous; she knows exactly what she is doing, and she knows exactly how to do it. She was not only fantastic in helping us to make choices, but she was also available after delivery to assist when I thought the furniture delivered wasn't what I ordered. She actually offered to come to my house to show me the fabric I chose and confirm it was the same as delivered. (It was exactly what we ordered, and my husband recognized that as soon as he saw it.) The next time I'm looking for furniture I'm going to Bassett and asking for Marie.

Marie Kooker is one of those rare people that combines professionalism, vision,…read morecreativity,knowledge and style all in one package. Thanks to Marie our wonderful home now is now reimagined, comfortable, and elegant. We couldn't be more happy. Her sense of design, work ethic and spectacular customer service gave us a renewed appreciation for the way things can and should be done. We can't recommend her and this Bassett store highly enough. Thank you Marie!

Delivery was accurate and on time. We appreciated the input we received from our knowledgeable…read moresales rep, and are very happy so far with our Speed Queen washer and dryer.

delivery and installation are the unprofessional and rude !!!…read more paid to install air conditioners in windows.. barely speaking any english left unit after told him few times it was paid to bring and installment. they took off had to pay someone else for installation.. going to bbb next to complain. called off talked to megan from delivering department still waiting for credit to my cc .. so unprofessional !!