I continue to have amazing experiences here. Ciara always creates a welcoming atmosphere with her…read moregreetings and good energy! It's always kept clean and has all the equipment needed. I keep coming back even though it's not my home Eos!

Just feel it's necessary to highlight Mya, an awesome employee I had the pleasure of meeting today…read more I had a horrible experience buying apparel at another location yesterday. I came to this location today and although Mya wasn't able to find the size I was looking for, she was the first employee to actually listen to the issue and attempt calling other locations to help me find the t shirt size I needed. Mya and Adam at this location were by far the friendliest staff I encountered today (visited 5 locations).

I have been working out at Mountainside for almost exactly a year. Hannah Winterrose has changed my…read morelife! She is not only a great and knowledgeable trainer. She is kind, encouraging, and supportive. She helped me dial in my workouts and I continue to get stronger every week. For the last 5+ years I have had severe hip pain and her attention to this has been the best thing I could ask for. My hip pain is nearly gone and I continue to increase mobility and get stronger. My balance has also come a long way! Shout out to Hannah. If anyone needs help, she is your girl!

So, 2024 started like a plot twist for me but I decided that perhaps I needed to treat it more as…read morewake-up call, not a poorly written storyline, that's where Mountainside comes into the frame. Imagine this, on Sunday I went in the gym app with a very funky mindset determine to claim a spot in the yin yoga class so I could head to gym and do something different, focusing on wellbeing & breath. I thankfully noticed I was waitlisted because had I shown up I would be utterly embarrassed (on my mind) since I think i had signed up for a more advanced yoga class. Haha after that "failed" attempt into my new year, centered-me, I decided to start over on Monday. Monday came I got busy, never made it. Well, TODAY I walked into Mountainside like the boss (of me) and had an amazing workout, hit it up the weights, did some stretches also and I realized how much I have missed being consistent with my gym and my training. I love how clean mountainside always is, the colors around also are pleasing to the eye, great gym layout, cool people doing their thing, friendly staff, it is a very welcoming atmosphere that helps staying motivated. After my workout, I also managed to get a sauna session that is included in my membership. So, despite the unexpected plot twists of my early 2024 (and it is only 2nd week of the year!), I am so thankful for Mountainside for reminding me of my favorite cliches- "life is too short & health is wealth!" Here is to more unexpected twists and trips to mountainside to "pump some iron" and sustain the best version of myself! PS: Namaste with a side of laughter. :)

Still love this place!! Aaron at the front desk is very friendly. I really love how there's never…read moretoo many people here. The 30 minute circuit is almost always nearly empty.

Member BIlling. The billing at the Val Vista Club Gilbert has been screwed up for the past 4…read moremonths. The upgrades in their system has lost long term members correct billing information. 1) Members like myself since 2022, have had the same Credit Union Checking Account and Bank Routing information on their Planet Fitness Account with ABC for more than 3 years. 2) This club states that they have been making system upgrades and as a result-- some members information has been lost and even not able to be found on the 17th of each month. 3) Trying to explain to managers or expecting a follow up return call about the billing errors--- Never happens. 4) Credit Union Members generally have One account # for all accounts but also a code that delineates to draw from Checking. ABC can't find this code any more because after this club's upgrades vital Member information was lost. It's been happening for the last 4 Billing Cycles and management fails to listen, follow-up or correct. Dismissive most of the time 5) Members can be seen at desk about double billing, gratuitous late charges due to their inability to locate necessary account information for ABC to process payments 6) While a member since 2022, this billing fiasco is getting old. They pulled from my same checking from April 2022- until the problems started after Easter of this year 2024. April May June July August September--- some strange billing problem

Best gym in town!!! If you love strength training and/or cardio, this place has the best workouts!…read moreThe trainers here are incredible and so encouraging and supportive during workouts. I've learned so much in the short time of being here about how to improve my form and maximize my workouts. I've gone to a number of different gyms in the past couple of years and the instant community I've found here is unmatched!! I've never felt so at home at a gym in such a short amount of time. I love this place!

Wrongfully terminates employees and refuses to pay said employee. This is not a good gym to support…read moreand the owners are incredibly rude.

An amazing gym with amazing trainers have helped my tremendously with my fitness goals absolutely…read moreworth the price

Propush has a nice small intimate gym feel. Kristina/team design a variety of unique workouts that…read moreare individualized to hit all muscle groups. I have been happy with my results and the whole concept of strength training. Pandemic precautions are strictly adhered to. Personally, over the past 3 years, the small group classes/workouts have been addictive :) JM

Kyle was extremely helpful from the very beginning. He really took the time to listen to my…read morefather's needs and made him feel comfortable and welcomed right away. His one-on-one training is fantastic -- supportive while still pushing in a positive, motivating way. They also offer group training, which is great for flexibility and variety. Overall, it's a great place to work out, and Kyle is a true professional. We feel very lucky to have found this gym.

I started with tactical fitness in late November and can confirm that the workouts are intense but…read morecan also be beginner friendly thanks to the extensive knowledge and experience of the staff. If you have worked out in the past but took an extended break like I have, showing up is half the battle and you will not recognize yourself after a few months (that's a good thing). Both Kyle and Orion are excellent trainers who are there to help you meet your fitness goals. Kyle has been a fitness advocate for a long time and he knows how to help you get there as long as you are ready to make it happen. Orion is a great trainer for pushing you through your day workouts and is also experienced with the fitness curriculum so can assist and modify exercises based on your level. Overall, a great gym with knowledgeable people that facilitates a friendly, professional, and focused environment to reach your goals.

The front desk staff at this location is just phenomenal, a big change from years past (although I…read moredo miss Brooke I from a couple years ago). Ryan and Brian in particular have been courteous, kind and super helpful with my questions. Whatever management is doing, keep it up! And keep your staff happy and encouraged so it spills over to members. Makes a huge difference for us!

My sons went into EōS Fitness, Chandler (Gilbert Rd & Germann Rd) to sign up, and what should have…read morebeen a simple process turned into a frustrating and inappropriate experience. While they were at the front desk, I was on the phone with the employee assisting them, Gideon. Instead of clearly explaining policies, he questioned a legal guardianship situation and actually asked me, "Aren't you the parent?" and challenged how an 18-year-old could be a legal guardian. That is completely out of line. There are many legitimate situations where a guardian is not a parent including serious circumstances like terminal illness. It is not a front desk employee's place to question or challenge that over the phone or at all. Rather than providing clear guidance, Gideon gave inconsistent and confusing information about minor memberships and guest policies. The situation was then steered into requiring two separate memberships one for the 18-year-old and one for the 15-year-old which was not clearly explained upfront. This felt like unnecessary upselling driven by confusion rather than transparency. What should have been a straightforward signup became stressful and uncomfortable for both of my kids. Instead of escalating to a manager or handling it professionally, the situation was made worse. I would not recommend this location. If your situation is anything outside of a basic setup, expect confusion, pressure to purchase more than necessary, and a lack of professionalism.

I took a class here a couple months ago with my sister and my experience was underwhelming…read more We arrived early bc we had never taken a reformer Pilates class before. But the class before us got out late. Bc of this, we had to stand outside and wait for the class to end which was 10 min after our class was supposed to start. During class the instructor seemed distracted and less than enthusiastic. I saw her on her phone while instructing the class multiple times. She was not encouraging or super helpful with all of the equipment even though she knew it was our first class. Along with this, she made it very clear to the rest of class that it was my sister and I's first class and was saying things like "you might want to do this bc it's your first class" "you might not be strong enough for this" while her mic was on. Which is absurd when you are instructing a fitness class. After class was finished the instructor did not seem interested in us at all. She didn't say bye to us or help clean up.

Vanessa is an amazing instructor!! Weekend reformer class was tough but enjoyable. Wish there was…read morewaiting room