This UPS Store has some of the worst customer service I've ever dealt with. The woman working the…read morecounter is consistently rude, dismissive, and flat-out unpleasant to interact with. There's no greeting, no basic courtesy. If you ask a question, you're either ignored or given a short, irritated "yeah" or "no," like you're an inconvenience just for being there. The tone is sharp and impatient, and it feels completely unprofessional. At first, I brushed it off as maybe a bad day. But a few weeks later, my wife went in and had the exact same experience with the same employee. Same attitude, same rudeness, same cold interaction. At that point, it's clearly not a one-off. It's how this place operates. People come into a UPS Store already stressed, shipping important items or handling paperwork. The last thing they need is hostility from the person behind the counter. It makes the whole experience uncomfortable and unnecessary. If management sees this, please understand this employee is pushing customers away. If you're a customer reading this, do yourself a favor and go somewhere else. I won't be coming back.

Super friendly service and FAST! I'm not sure why they get such negative reviews. Our experience…read morewas perfect.

Excellent customer service!! Needed important coppies sent off pertaining to my father's death and…read moresent off to my sister. And I cannot believe how well the clarity was on their one-of-a-kind copy machine that did excellent copies above and beyond even the ones that I had originally. This place is a husband and wife run Duo, that treated me very exceptionally well. I would definitely go back and recommend anyone else who wants to be treated kindly and respectfully by this particular annex.

These people are a pain in the ass. Although they are listed as an authorized "happy returns"…read morecenter, they will not take your return.

Our company just moved to a business park off of Marine Drive and our landlord didn't happen to let…read moreus know that we needed to order a key at the post office. SO after being in our new location for 5 weeks our mailman came and asked us if we had ordered the key yet. And since we hadn't, he said we could pick up our mail at the post office until then. So off I went and whoa what a line!! But then a savior emerged and asked if anyone was there to pick up mail or packages. Yes yes yes I am sir!! So I let him know our situation and he took care of getting me the mail. This post office is about 5 minutes from our office so it was super easy to get there and back. I was also impressed at how friendly he was and how good the service was at a post office. Ten out of ten.

Don't answer calls I called multiple times. Had to be driven there and I am a wheelchair user.read more

This is the SUPER UPS Store! Every time I visit, they solve my problem very quickly. Today I had…read moreall the various documents I need for my Federal Taxes, all of them on PDF files, 40+ pages. For me a nightmare. For the UPS woman, Brittany, it was about 8 minutes, most of it done by the machine. $18 Thank you UPS... again...

UPs Store is so easy and convenient when you need to return Amazon Prime packages. just drop off,…read morethey scan the label, and you are good to go! They also do passport photos and have a notary. All this, plus what they are known for, mailing packages. Service is friendly and efficient. Great location with plenty of parking, easy access to I-84.

This UPS Store is located in the same shopping center as the Winco…read more It's got its own section of parking lot that can get busy. There are a few 5-minute spots intended for quick turnover right out front. In late August, staff went above and beyond in helping me unload, haul, and ultimately ship a return in a very large package. Thanks to the team working that day!

The best UPS I have ever used! Top tier and prompt service each and everytime! The value is…read moreincredible and they really care about their job here. 10/10 recommend

Always crowed with long lines. There are. 2 people working here but only 1 person tends to the…read morelines. I recommend going a bit farther to Adam St one. Never coming back here again.

This is the closest postal office to my house, so I've ended up coming here quite a few times…read more Unfortunately, I can't say I've ever had a good experience. The staff is consistently unfriendly, and one particular woman who works there regularly speaks to customers with a noticeable attitude. On my most recent visit, I came to drop off a package that didn't have a QR code. I asked if they could print the label for me--they said no, so I went to the library, printed it out, and came back. When I returned with the label and my package, I asked if they could tape it on for me since I didn't have any tape. The man at the counter refused, even though there was a roll of packing tape sitting right next to him. It was a small label on a lightweight package--it would've taken two seconds, max. That moment left me feeling so defeated that I ended up crying in my car. I've never felt so frustrated over something so minor. As for value, this place offers very little. The time, effort, and emotional toll of dealing with unhelpful service here simply aren't worth it--especially when there are friendlier options elsewhere. I highly recommend going to a different location if you have the choice. Customers deserve basic kindness and support, especially at a public service facility like this.

Amazing customer service! You guys helped make my return process effortless! I'm a young adult and…read moream not super familiar with how to ship items and you made it so easy! The atmosphere in the place was great. My items from you always ship on time and deliver on time!

Unfriendly service, long wait times, and more. I'd suggest avoiding…read more Walked in to get a document notarized. There were three people in front of me, perhaps I should have left. Witnessed a senior employee attempting to train an employee while we all waited. The manager should have expedited things and managed our expectations and wait better. The trainee, seeming pressured from the more senior employee, appeared to get emotional when they mis-stamped the person in front of me's docs. Witnessing this, I again, I should have left. Finally, after more than 45m, it was my turn. I was turned away as I was missing pages. I shared feedback with the manager that I did not appreciate being made to wait, only to be turned away. I came back an hour later with the missing pages, and the manager hid behind the counter and made another employee say that notary services were shut for the day. Terrible experience.

UPS driver cut the corner of our driveway and took out many of our large branches of our fir tree…read moreleaving a big hole in the branches and a huge mess to clean up. Driver did not even tell us what happened. Went out in our front yard and huge branches were hanging down. I called ups and they wanted to just get by with confronting the driver. I want them to pay for the clean up of our tree and they won't return my calls. It has been months. I have tried to reach Bruce Young multiple times.

Corvallis, UPS freight is terrible and unreliable. This past year we are told Corvallis, OR is in…read morea rural area and they will only pick up and deliver on Monday, Wednesdays, and Friday. We tracked my order for some brackets today and it says in rural area. Delivery on Wednesday. We called and said it is Monday and we should receive shipments on Mondays. They said they did not have a driver and that is why they will be delivering on Wednesday. We said fine we will come get some boxes off of the pallet. They said we could not because they do not have a certified fork lift driver on the premises' today. I have called Darren several times in June to complain and have never received a call back.

They've always been welcoming, friendly, reliable, & prompt to inform me when I've got a package…read morewaiting to be picked up. (Side note: if you enjoy cinnamon in your hot cocoa, you might like the Bigfoot chocolate bars they have for sale.)

Mail scans. Apparently not a thing. I have requested twice to have mail items scanned. After…read morewaiting a week for the first one, I had the mail picked up. They still list it as 'scan pending'. The second one has been a week and still no scan. I will be looking to move to another provider.