I've had multiple storage units here for YEARS now & have never once had an issue or complaint with…read morethem. The only thing that I MIGHT knock them for is the fact that they're only open Monday thru Saturday 8am-5pm. That can be extremely inconvenient for me at times. Other than that this place is great!! Located rite off the freeway so it's super easy to find & get in & out of. There's a lowered docking bay for the moving trucks & a ground level one next to that for customers so you can back your vehicle rite up to the building & where their flatbed hand carts are located, then the elevator is just a short 6ft roll away from the docking bay. There is a bathroom located within the office that you'll be allowed to use if you just ask the staff. I have shown up here many a time JUST before closing & never have I been turned away. They will let you into their facility all the way up until 4:58pm (they close at 5 but you'd need a couple minutes to make it to your unit & either take out or drop off whatever it was you were there for LoL) One weekend I reorganized my whole unit; was working in it up until closing both nights & what was great was the staff would give me updates when it was getting close to closing that way i had enough time to put all my boxes that I had moved out into the hallway back into my unit. At 30mins til Stephanie, the girl at the front desk would walk up to my unit on the 2nd floor & let me know it was 4:30pm. She would do the same at a quarter til & when I had just 5mins before they closed she would flash the overhead lights twice to signal to me times almost up. Great people!! Quality units! Variety in size & affordably priced!!

From the owner: Self storage facility, long term storage, local or long distance moving, packing supplies & boxes…read moresold

Found them on google and needed a large amount of bubble wrap. Was easy to find and they were very…read morehelpful. Going back again for some more packaging supplies. So much cheaper than the chain office supply stores. Thanks

I'm in the process of moving. As much as I tried to take boxes from work, we just don't receive…read moreshipments in boxes big enough for my needs. So I had to break down and buy boxes along with other packing supplies. I found Allworld through their great Google reviews. They sell commercial packaging supplies but they're open to the public. I was greeted immediately when I walked into the small "store" area. I explained what I needed, and it turns out they have moving packages based on the number of rooms you have. The one bedroom package has 10 small boxes, 16 medium ones, 6 large ones, a wardrobe box, 2 rolls of packing tape, packing paper and a marker. I was driving a Zipcar Prius so one of the staff checked to make sure everything would fit before they made the sale. Both guys were friendly and super helpful. Hopefully I won't have to do another move for a long time, but I will definitely return if I ever need any packaging supplies. Go check them out!

Staff extremely helpful and accommodating--prompt responses via email…read moreIndoor units are clean, elevator is helpful with large loads. Decent storage rates, flexible hours of operation. Convenient location. Highly recommend and will return!

I have had a rental unit at the Richmond location for many years and I have never had an issue with…read moreanything. The staff are very accommodating and polite and I receive my receipts via email to make my life easier. Rates are good and the buildings and grounds are always very clean. I do recommend them!

Reserved a local move with Amazing 360. Nate came to the house and provided an estimate. Received…read moreemail and text confirmations leading up to the move day. They never showed up, never answered text messages or phone. It's been 5 days and no one has called us to apologize or explain. I cannot recommend this business.

Let's just say it was a myriad of errors on the company's part. Two employees totally messed up a…read morelong distant move. Timothy had quit so there was no oversight. The owner tried making it all better afterwards with some $ compensation but many many many pieces of furniture were ruined and not protected during the move. This all happened a couple of years ago, in 2023, but I still find damaged pieces. Hindsight is 2020 as they say. Just keep on top of what's happening. Don't take anything for granted.

The staff (two women) are EXTREMELY rude, mice/rats chew into all of our belongings and leave…read moredroppings. Each month i pay over $500 They will charge you days before you're due to pay and then fine you $50 extra each day. DO NOT STORE YOUR STUFF HERE! I am moving tomorrow on the 5th and told them about it, I dont get billed until the 8th. they are now saying I am getting charged on the 5th. So scummy. there is no garbage use there even though there is a huge waste bin.

my Atv was stolen here 2 weeks ago. The homeless people cut…read morea hole the fence and no one notice. the most unprofessional experience of my life. I lost my $6000 machine and management could care less. it was stolen on a Monday at 1150pm and I wasn't notified till 4pm next day. they constantly have break ins from the multiple homeless camps surrounding the facility

Until today this was a great place to have my FedEx packages delivered. Warning, do not go by what…read morethey state are store hours as they are not correct. I arrived at 4:55pm only to find it closed and looking like no one had been there for awhile. The saga started when I realized a package I had been waiting for hadn't arrived yet or at least I hadn't been notified of it's arrival. I checked FedEx's website that stated it arrived on Feb 28th and it's now March 8th. I am concerned that it is going to be shipped back. Today I was in office in East Van and this is in Newton but I figured store hours are 9am - 5pm so I can get in, get my package and they can still leave on time. I don't have to be concerned about my package being shipped back. That's not how it worked out at all. I get there with 5 minutes to spare and they are closed. I call their 1-800 only to be told that they usually close the stores at 430pm for their last unit check then go home. Great, then the hours should state that. If the store has hours of open until 5pm then that's not 430pm, that's 5pm.

Stored some furniture and boxes for 2 months to stage our home. We had to throw away anything that…read morewasn't in a sealed box due to mouse infestation. Urine and droppings were all over everything. When we mentioned it to the staff, we were handed latex gloves with a shrug. I guess we should've noticed the mouse traps in every corner when moving stuff in!

they will accuse you of not showing up on day of ur locker access and charge you but when they are…read morethe one's at fault when you should have access with your locker and they forgot they dont care.

They advertise their storage service at $89 per month but what they don't tell you is that they…read moreincrease your rate by about 8$ every month or two, often without giving you any kind of notice. I'm paying almost $50 more per month than the original $89 and rapidly trying to find somewhere else to store my stuff. I would not recommend this company at all. If you have another option, take that one instead of upak.

Nice people work there. You don't have to wait too long to get help. Clean and well stocked.read more

USPS HAS TERRIBLE SERVICE!! They don't even attempt to make…read moredeliveries of packages to residences, but they will put a slip in your mailbox which says they attempted delivery. This is a blatant lie! The parcels never leave the office and you have to go in and get it, if you can make it into town. This was done to me last Friday, and since they are closed on Saturday, I have to wait until Monday to pick it up. Of course there is no one to complain to and the USPS has zero interest in service their customers. This has happened many times, and it's unacceptable.