The postal center is clean, yet my packages were supposed to get delivered to my door. I am…read moredisabled and had to haul 5 boxes in a wheelchair . I have more items to pick up again, because they did not have an access code the day of delivery. This is so unfortunate. I have perishable food items that I needed for medicine and they did not get delivered. I really wish they could work with the disabled.

Never bothers to deliver packages at my complex especially when we have receptacles that can hold…read moresome stuff. Ive even had the fortune of having one left one in ONCE. It's very frustrating having to waste gas, and have to come here and deal with potientally rude workers (pro-tip: if you hate your job THAT MUCH, quit ) highly recommend using literally any other postal service if you have the option, as Im aware theres sometimes less of a choice. Im fully aware they have a significant less work load too, but Ive ALWAYS had a more pleasant time at places like UPS and FedEx than this lousy excuse of a postal service

This place is supper nice!!! This is the second time with…read morethis location. I went to this location right after I was pissed off at Lewsiville location (I waited more than 40 minutes there). Compare to Lewsiville location, this place was like haven!! I was in and out within five minutes!! The lady at this location was super nice!! And they opened a new line when there were more people walking in.

I submitted through proper channels to get my package ordered at my front door when I see the…read morenotification it's delivered on my mailbox. I've requested multiple times. Stop sending packages to my mailbox. I do not have access to that I've called. No one answered the phone ever.

I ship packages for depop here all the time. they are so nice and helpful every time. I've gone to…read morethe flower mound post office and usually the workers are not as kind, but I could not recommend going here for shipping enough. Very kind hearted workers.

This has been the most substandard Post Office for nearly 30 years since I moved to the area…read more The phone is never answered and my packages are left lying 1 foot from the street across from the Property where there are less visible places to place a package since coming down a driveway is not a service that is provided

Disappointing policy change that penalizes small resellers…read more I've used this pack-and-mail location regularly for my reselling business, typically dropping off 15-20 packages per week across multiple carriers. One of the main reasons I chose this location was convenience: they have pickups from all major vendors in one place and it's always been a pleasant experience up until recently. I print my own labels and pack my own items, which I'm fully aware they offer as paid services. However, doing that work myself is how I keep costs down for my business. Despite this, comments have been made in the past implying that by only using the drop-off service, I'm "not making them any money." As of January 1st, I was informed that if I drop off more than three packages, I'll be charged $2 per package just to drop them off. That means a quick, one-minute interaction to scan packages and provide a receipt now comes with a fee. I understand the economy is tough and businesses are trying to increase revenue. However, this policy feels especially frustrating when every other pack-and-mail store and all major carriers (USPS, UPS, FedEx) offer free drop-off, with USPS even providing free at-home pickup. This change feels less like a reasonable adjustment and more like being penalized for doing the work myself and using what was previously a free, basic service. While the cost itself may be small, it's the principle that matters. For those who rely on this location solely for high-volume drop-offs like I did, I'd strongly recommend looking elsewhere. Unfortunately, that's exactly what I'll be doing in the new year.

I always like to go in there to use their machines to make copies or computer printouts. Their…read moreprices are good. I also mail things because the post office has such a long line, but Pack N Mail is much quicker. They have all the mailing materials like envelopes and bubble wrap right there also, so you can buy what you need. The people who work there are friendly and helpful.

Horrible service! I used a white label which are free mind you at the post office for an address…read moreand the middle eastern man at the counter decided to charge me priority charges because he said I can't use the free labels???? What the heck is that about! Horrible service!!!

The postal worker delivers in Wildflower Ranch is stealing all my packages. I get all my bills all…read moremy other mail but every time I get a package delivered is never there. It says delivery status but when I checked the mailbox, it's nothing in the mailbox.

2024 Yelp 100 Challenge - #38…read more Visited this Post Office for my passport application and I was in an out in no time. The postal worker was kind and friendly and it was an easy in and out.

That branch is a black hole for mail. Especially if the envelope looks like it might be a birthday…read morecard. If you are mailing a gift card, I recommend sending it certified mail. We have NEVER had one make it through the system otherwise. Also, their outgoing Wichita Falls basket is next to the basket (according to USPS staff) that goes to Savannah. I had a package from overseas make it to Aubrey post office only to be routed to Wichita Falls twice. The circle only stopped when I called with the shipping information, then it took another 3-4 days working days to make it to my house. We also had a box of checks from the bank sit at the Aubrey post office for several MONTHS before it finally arrived. It required multiple calls and a site visit to get them moving. I recommend paying g extra for an alternative shipping method. I assumed they were understaffed because of the population growth in the area but after going there and seeing how things work, I think it is either poor leadership, otherwise I engaged employees, fraud, or perhaps a slow carbon monoxide leak.

If you spend enough time listening in the post office line, you will realize that these Flower…read moreMound employees are saints. I have no idea how they deal with the public on a constant every day basis, and a lot of folks have no idea how to mail a letter. They are polite and kind to each person, and it's very much appreciated. Sure, the lines are long and times, but I think you will get that anywhere. And if the employees can be patient with all of Flower Mound, we can be patient to wait in line. This location has self service machines that can be used if one wants to skip the line, or if they come on hours when the counter is closed.

The staff here is so rude and the opposite of helpful. Trying to shop out holiday gifts and the…read moreolder guy at the front couldn't be bothered to help, was eating at the front but couldn't check people out (line was at least 20 people long) and then getting an attitude with everyone there. He made me buy additional tape even though it was a priority package that was getting taped by them anyway. Terrible experience... go to FedEx or ups, they're considerably more helpful!

Not one to write reviews but I went in today for a simple return and was met with pushy, rude…read morecustomer service- disappointed. Never had a bad UPS experience before but I guess there's a first time for everything.

I used UPS on Friday, 4/26, to print some documents and send a very important and time sensitive…read morelegal document. The print job was easy enough: $3 for 14 pages. Uriel, the gentleman that helped me, gave incorrect information about when the legal document I was mailing would be picked up. He confidently stated that USPS had not come to pick up any certified mail yet and would be coming by the end of the day. He estimated it would be sent the following day since it was being sent within Denton. At the time of writing this, it is 4 PM on the following Monday and my document has still not been picked up. I called the store and the woman I spoke to said the USPS doesn't always come at the same time. This is understandable and I wish this would've been told to me by Uriel when I initially dropped off the document. If I had known this I would've taken the document to USPS myself. Now the legal proceedings I'm trying to initiate are delayed due to Uriel's oversight. Edit: It's now Wednesday May 1st and my letter still has not been delivered. The letter was taken to Fort Worth and is being brought back to Denton. I understand that UPS can't control what another business does, but the employee should not have stated that it would be delivered the next day; does he not know the process of USPS picking up certified mail? Surely this is the normal routine done by USPS. This is extremely upsetting as again I am trying to initiate legal proceedings and they can't be started until the letter is delivered. This is causing a lot of unnecessary stress. Will not be conducting business here again.

we sent out 68 wedding invitations. only two from addresses around the nation and the world were…read morereturned as undeliverable. Both of them from Little Elm PO and both were CORRECT up to date addresses. These were mailed from another PO less than 10 miles away. Clearly, this PO is in need of better management and oversight.

I know people only tend to write reviews for bad things that happen, but I think this is a great…read morepost office. I recently mailed a package and the postal worker asked me if there was a suite and I said no. But when I got home, I realized there was indeed a suite and I was able to call back up there and they added it for me. I never expected in a million years they would put me back on the phone with the person who helped me and they would adjust the mailing address for me. Completely unheard of customer service in these days and times where service is typically lacking. Thank you so much, Little Elm post office!