It is what it is. It's a convenient place to drop off packages that don't fit in USPS/UPS/FedEx…read moredrop boxes. They offer some packaging if you are in need of that. I'd rate level of service just a smidge below a typical UPS/FedEx store which benefit from more resources and offer more packaging supplies. As far as I'm concerned, Pakmail serves its purpose.

While I cannot speak to the quality of the mailing services at Pak Mail, I can say the customer…read moreservice is abysmal. I stopped in to get fingerprinted for an upcoming internship. The process was confusing, as I'd never had my whole hand fingerprinted before, and the woman who helped me was impatient, rude, and honestly downright mean. I looked for a name tag but she wasn't wearing one - all I know is that she had spiky, short blonde hair and brown eyes. Another lady who worked there who had a heavy accent first directed me around the corner to start the fingerprinting process. I entered through a door that it seemed that she was pointing at, and the blonde woman rounded on me and yelled at me that I couldn't be in there with her. My bad. After more confusion (and a nice older woman saying that she didn't understand the lady's instructions, either), I ultimately realized that the fingerprinting machine was in a very small alcove of the main room. I simply hadn't noticed it before. I made my way over there and waited for help. Naturally, my blonde friend came to "help" me. The whole process was just awful. She repeatedly slammed my fingers into the machine, was short with me when the machine didn't properly scan a particular finger, and was overall heinous. She raised her voice at me multiple times, almost yelling, and for NO reason. "Quit FIGHTING me with your hand," and "You're not LISTENING to me," she said to me while I was doing my best to follow her instructions. I was meek and passive the whole time. I thought about telling her that it was inappropriate to talk to me that way with that tone, but I was scared she'd get angrier and the process would be worse. Once I figured out being mad was pointless, I wound up just feeling hurt and at the verge of crying because of how stupid she made me feel. After a time she left me to scan my fingers on my own. She and the lady with the accent were arguing in the back about her (blonde lady's) productivity. She shouted at the lady with the accent that she had no problem carrying her own weight. She came back out to me to check on my progress and launched into a tirade about how her coworker's son was supposed to replace her at 1 (it was around 1:45) and that he was so irresponsible and how her coworker shouldn't have the audacity to tell her she wasn't being productive enough. Maybe her replacement being late was why she was so cranky, but I found her discussion with me about it to be incredibly unprofessional. On top of being unprofessional, again, this woman was mean-spirited and venomous to me for absolutely no reason at all. I will do everything in my power from here on out to avoid going to Pak Mail for ANY reason.

Best local post office I've been to Staff friendly,…read moreand convenient stop. Many other stores around

The owner was very rude. And his dog was barking and seemed ready to attack. The owner didn't…read moreapologize or ask what i needed which was to rent a mailbox. It was obvious he didn't want my business. So i left and he did try to make things right welcoming.

The employees are pleasant and helpful. I didn't have to…read morewait in line today either. They scanned packages and gave me a receipt.

Have used them for Amazon returns. They are helpful, and friendly! Very professional.read more

Great service. Fun people. Cool and unique gifts in store. I asked about the PO Boxes. If I needed…read moreone, I would get a secure mailbox from them. I'll be back!

Excellent service, fast and efficient. I use them regularly and really find they always are…read morepleasant and helpful. Even when there's a line, they move you through quickly.

Store opens at 8AM. Arrived at 7:55AM. Left at 8:25AM. Store still NOT open. 6 customers had…read morealready left by the time that I left, and 5 customers were waiting outside, but store still NOT open!

My wife and I came into the store today for some papers we had printed. The line was very very long…read morealmost out of the door. I have never seen such talented young men hard at work. They churned out the line and handed us the printed papers. Will solely use ups printing in the future for all of our needs. I just threw out our home printer haha this is kinda fun.

I have an online store selling guitars, so my boxes are usually big. The employees at this store…read moreare always helpful with a smile. If there is a line and I don't need a receipt I can just leave my box at the end of the counter and don't have to worry if it will be taken care of, it always is. Thanks for the great service.

Safe Ship does an amazing job. They have always taken care of all of my shipping needs for the past…read more4 years. They also rent U-Hauls. If you need any shipping needs, printing, notary, rent mailboxes. Come and see these guys. They are a one stop shop. They do it all. Customer service is always great and the their pricing is very affordable.

Stopped by here to fax some documents and was pleasantly surprised with the welcoming customer…read moreservice. Very rare to receive good customer service these days. I was surprised to see all the services that are available at this store. Why go to the library when everything can be done right here? Parking is available near the entrance of the store, which comes in handy if you have lots of packages to ship out. I will come back to handle my shipping and business needs.

This is our go to place to ship items. Any kind of printing items. Staff is helpful and friendly…read more Store very organized.

Jeff managed a complicated, last-minute, and long-distance request for printing and shipping…read moreservices with total professionalism. Our crisis turned out to be no problem at all for him. I couldn't have asked for better service.

I have made the UPS Store in Trussville the headquarters for all my shipping needs…read more The UPS Store has just about every service I could need. They perform notary public services. They have a computer I use to print online shipping labels. And much more... I'm sick of the post office. They won't even tape my packages!! When I go to the UPS Store, they do just about everything. They also sell boxes and envelopes for pretty reasonable prices. The UPS Store has a drop box. I ship time sensitive materials on a regular basis. Whenever I'm in a hurry and drop it in the box, I trust them to take care of it. They scan the envelopes in when they check the box. When I enter the tracking number, I can see that it's waiting for pick up. Are you sick of the long lines at the Post Office? Need help with packages? The guys at the UPS store are great. Give them a try!

This place is horrible to do business with. I paid to.ha e items packed since it needed…read moreprofessional packing since it was delicate items. The employee just threw it in a box without even adding any packing materials. When I showed evidence of this the owner told me they were not convinced it was there fault. Just wow. Please do not use this store if you are sending anything of value stay away. Great for a local business to treat people this way. Also anyone that would like to see how they pack and ship.let me know I will be glad to.show video evidence of their work. I didn't even want to write a bad review. Local businesses are few and far between these days. This is probably why because they treat their local customers like they are nothing. Thank you to.the owner who does not want to take responsibility for their employee. Way to have their back. You choose not to believe reality. You know for a fact your employee didn't do the right thing. You even acknowledged that on the phone call I had with you. It's ok you don't want to tell the truth and take responsibility. Please just don't lie about what happened.