Very centrally located post office in Tuscaloosa. The service is fairly quick and d the staff is…read morevery friendly. Never have any issues when I come here and they are always very helpful with mailing options for my business. No issues here, recommend!

Only one person ever at the counter no matter what time of day it is. Avoid this post office if you…read morecan always long lines.

I keep getting my son's mail that lives across the road from me for him and his wife and sons. Do…read morenot know what the problem is with this mail carrier but they do not know how to read I guess and they sure do not need to be working for the Post office if they cannot do their job correctly. Shelia Tebbs

I've been coming to this post office for well over 20 years. always excellent service. parking lot…read moreis a bit small, but that's really the only bad thing.

Store opens at 8AM. Arrived at 7:55AM. Left at 8:25AM. Store still NOT open. 6 customers had…read morealready left by the time that I left, and 5 customers were waiting outside, but store still NOT open!

Excellent service, fast and efficient. I use them regularly and really find they always are…read morepleasant and helpful. Even when there's a line, they move you through quickly.

The post office is always crowded, and it is one place I dislike going to however, I had to get…read morethe Christmas gifts mailed... I mean it is going on March!!! So, I decided to stop by this location. As expected, the line was going out the door, which allowed me time to prepare my packages. Although, crowded the place was adequately staffed. There were three ladies servicing the front. All worked quickly to assist all the customers in line as soon ad possible. When I walked in, I was out the door, yet inline. I waited approximately 10min... which is very quick considering the amount of people in front of me (I'd say 15-18 people?) Once it was my turn the post office clerk, Diane, caught an error in the address on one of the two packages I was sending, which saved me both time and money! Without her attention to detail, the package would have been returned! Overall, great experience! Friendly, fast and to boot, although an older building clean inside and out!

This Office should be CLOSED PERMANENTLY and turned into a restaurant or bar for all the good the…read moreemployee's do their lazy wasteful and do not care about customer service nor do they follow simple instructions the Government could save money by simply closing this place. Use E-MAIL,Fedex,UPS hell the pony express would be a great improvement.

We moved to Mc Calla in 2000 and I can honestly say that we've never had a bad experience with the…read moreservice at the Mc Calla Post Office. The staff is friendly, helpful and always efficient. While in line, I like to peruse their greeting card selection. With Mc Calla growing leaps and bounds, I still love the small-town feel that our post office has.

We will always need our US Postal Service. Yes, technology has improved a lot of things in our…read morelives but the Post office is that place you can count on to communicate when technology fails or is interrupted.

This post office is helpful each time I come in. The staff is quick, friendly, efficient. Almost…read morealways a line, but it moves quickly in my experience. Plenty of parking, easy to get in and out, all the supplies I ever need is available for me on site.

I've only been here once but the ladies at the counter were super helpful and kind. Very…read moreappreciative of their service.

It's been years since I reviewed this location so I think I'm overdue for an update. I'm not sure…read morewhat happened, but service has gotten a bit better! I wouldn't say they would win awards, but I've observed less snark and more help. They are busy, but the line moves fast in most cases.

#1 worst post office in the USA. First it's nasty and dirty. Floors look like they are never clean…read more Don't drop packages off at this location unless you want them lost or stolen. Avoid this post office like the plague. The location is the poster child of why US needs to privatize the US Mail Service! It's a disaster!

Customers are on the worker's time in Brookwood!!!…read more ( No sense of urgency at all pushing the service button is a joke, worker talking among themselves, personal phone calls being heard standing at counter waiting to be served. As you enter there is a chime to alert there is a customer. waited 5-7 minutes for someone to come to the counter. Every time I go to this post office there is some kind of problem to ship a package off, missing mail, scanning a barcode to ship a package no they can't ship it I have to travel 10 minutes away to Vance. I'm really not understanding why this location is open it's surely not for the customers, nor Customer service!!!!

I have another complaint about the delivery from this post office. I have been getting informed…read moredelivery alerts about a certified letter that I have been expecting. I received an alert that it would be in my mail today, so waited in my living room to watch for the mail truck so I could go out and sign for it. I went out in my carport when I saw her pull up to my box. i waited for her to get out to deliver it but she never go out. I then received a text that said a notice was left in my box because there was no one home to receive letter, which is a big lie! So I go to my box to get the notice, of course, there isn't one there, another lie. This is the second time I have had this happen. I am so sick of the post office and incompetent workers. I have issued a complaint to the post office, but I have done this before and nothing gets done.

While I cannot speak to the quality of the mailing services at Pak Mail, I can say the customer…read moreservice is abysmal. I stopped in to get fingerprinted for an upcoming internship. The process was confusing, as I'd never had my whole hand fingerprinted before, and the woman who helped me was impatient, rude, and honestly downright mean. I looked for a name tag but she wasn't wearing one - all I know is that she had spiky, short blonde hair and brown eyes. Another lady who worked there who had a heavy accent first directed me around the corner to start the fingerprinting process. I entered through a door that it seemed that she was pointing at, and the blonde woman rounded on me and yelled at me that I couldn't be in there with her. My bad. After more confusion (and a nice older woman saying that she didn't understand the lady's instructions, either), I ultimately realized that the fingerprinting machine was in a very small alcove of the main room. I simply hadn't noticed it before. I made my way over there and waited for help. Naturally, my blonde friend came to "help" me. The whole process was just awful. She repeatedly slammed my fingers into the machine, was short with me when the machine didn't properly scan a particular finger, and was overall heinous. She raised her voice at me multiple times, almost yelling, and for NO reason. "Quit FIGHTING me with your hand," and "You're not LISTENING to me," she said to me while I was doing my best to follow her instructions. I was meek and passive the whole time. I thought about telling her that it was inappropriate to talk to me that way with that tone, but I was scared she'd get angrier and the process would be worse. Once I figured out being mad was pointless, I wound up just feeling hurt and at the verge of crying because of how stupid she made me feel. After a time she left me to scan my fingers on my own. She and the lady with the accent were arguing in the back about her (blonde lady's) productivity. She shouted at the lady with the accent that she had no problem carrying her own weight. She came back out to me to check on my progress and launched into a tirade about how her coworker's son was supposed to replace her at 1 (it was around 1:45) and that he was so irresponsible and how her coworker shouldn't have the audacity to tell her she wasn't being productive enough. Maybe her replacement being late was why she was so cranky, but I found her discussion with me about it to be incredibly unprofessional. On top of being unprofessional, again, this woman was mean-spirited and venomous to me for absolutely no reason at all. I will do everything in my power from here on out to avoid going to Pak Mail for ANY reason.

It is what it is. It's a convenient place to drop off packages that don't fit in USPS/UPS/FedEx…read moredrop boxes. They offer some packaging if you are in need of that. I'd rate level of service just a smidge below a typical UPS/FedEx store which benefit from more resources and offer more packaging supplies. As far as I'm concerned, Pakmail serves its purpose.

When I have great service, I have to give a good review. I was in need of stamps today. I first…read morewasn't sure the post office was open on Saturday but I stopped anyway. What I got made my purchase worth the stop. Not only were they open and ready to answer my questions. We had a good laugh. I asked about a roll of stamps and she gave me the price. Needless to say, I settled for a sheet. Not a baller or shot caller like that. We laughed as I left. Convenient and always nice people working here

I came here to mail off my passport renewal application. It wasn't crowded but there was a steady…read morenumber customers coming and going. Some of the customers were regulars , so I really like how the postal attendants interacted with those customers. Customer service in general was stellar across the board!! LaSondra was a joy to be around . She helped me with purchasing a money order and filling it out correctly to mail along with my passport renewal packet. I don't believe I've ever purchased a money order in my life . It went well with such great help! She also helped me select the appropriate trackable mailing option. The trackable option is ideal when mailing off such sensitive material. The post office didn't seem like the place to take photos since it's a government agency. Honestly , I was afraid too! No pictures but this was a very clean , organized facility with all mailing services available. This was a great experience!