Please read, contrarian opinion. We signed with Posey almost two years before the March 2026 wedding date. Unfortunately, in November of 2024, we became aware that the wedding was off. We contacted Posey, Mika'l & Robert, immediately asking if any of the ~ $2000 deposit could be refunded. We were well-aware of the non-refundable deposit clause in the Posey contract, however cancelling almost 1 1/2 years before the event date, knowing that no phone conversations occurred with the expected couple, AND that the other vendors refunded all deposit money even with non-refundable clauses in their contract, we thought a total, or at least partial refund was possible. We were wrong! We explained the situation via phone to Robert and he said he would discuss with Mika'l and get back to us. Mikal's reply was "We are attaching our contract which is very explicit regarding the non-refundable deposit. These funds have already been allocated to other purposes, on top of that, we have had this date reserved on our calendar. Along with the above mentioned, we did spend time and energy with you at the onset of booking." While Mika'l was sympathetic to the situation, this reply surprised us as the time spent at onset was before the contract was signed to better understand the service options. While Mikal did send a questionnaire to the expected couple, which was returned, there were no phone conversations with the expected couple. We responded with the following request, "We respectfully request that Posey Event Design send all completed work, including but not limited to the floor plan and layout design, a list of vendors which Posey had communications with, seating chart guidance, and draft timeline for the originally contracted event aka Wedding. These items align with Phases 2 & 3 as detailed in the contract.", since we paid a deposit to retain their services. Posey's reply was, "The non-refundable deposit is to secure the date. It's a retainer fee that is not attached to any other work being fully realized or completed. Our contract does not specify when work is accomplished with any sort of deadlines. Phase 3 does not happen until 60 days out. All of our work is in tandem with the client. The design phase cannot happen with involvement and decisions from the client. As is the case in many industries, the work is part of a process with the execution of the event in mind. A design board for example is not a final product but a tool, and is often left incomplete as the goal is not a design board, but a cohesive, curated wedding day." We exchanged a few more emails during which Mika'l accused me of bullying, which is a promisor termination clause in their contract, and we concluded the email exchange with the suggestion that Posey could have offered to credit us the deposit monies should a new date be set or Posey could have stated that they had multiple requests for the March 2026 date and had to turn those requests away because we reserved the date, they did not state this. Lastly, Posey could have offered a partial refund. While no one expects a wedding to get cancelled, it happens. This was our experience with Posey and felt it was important to share. If you'd like more detail, please comment and I'll respond. read more