No longer a customer after over 25 years of shopping there through good and bad management. Do not…read morerent equipment from them, they will charge you for service and repairs due to previous rentals and claim you abused the equipment. I rented a Toro Dingo recently, used it three hours to grade dirt then moved four rocks, all under 300 lbs., well under the max lifting capacity of the Dingo and it started leaking hydraulic fluid all over my driveway and yard. I was told I may be responsible for the repairs, when they picked it up and that they would let me know. They let me know only by charging my credit card an additional $450. When I questioned them about it, one of the teenagers working there showed me a large piece of plastic that had been jammed into the undercarriage by a previous rental. It looked to be a piece of above ground swimming pool that was probably crushed into a dumpster with the machine. I work in commercial construction and use this type of equipment all of the time, there is no way anything I did would have caused this failure. The particular model of Dingo they rent is known on equipment forums for leaking, something I found out after the rental. My wife and I will no longer shop there in the future. We probably made purchases on average once or twice a week the last 25 years. No more. We will drive to KC, Liberty, Gladstone or St. Joe from now on, no matter what and support competing businesses. The $450 I was charged for repairs is going to buy a lot of great marketing. My wife is a local business owner since 2000 and I work around Smithville and the entire KC metro area. We will be sharing our experience with anyone local and beyond. Over the last six or seven years, we have made a point to shop there since the local alderman approved a TIF, granting a significant tax advantage to another competitive hardware store. Prior to the passage of the TIF, we opposed its approval because all local businesses should be subject to the same rules and the aldermen want to play favorites. If you need to rent equipment, go through United, Sunbelt or Home Depot, better service and they won't make you pay for previous abuse or damage.

Nice folks, very helpful. Got everything I needed in one trip…read more They even have a discount card program.

The younger guy in the store was extremely helpful renting our Uhaul. The 2 older guys were…read moreextremely rude demanding me to move my vehicle. The guy with short shorts threatened my friend and has zero customer service skills.

I love this place! It is much smaller than the big box competitors but I never have trouble finding…read morethe things I need and it is less confusing. The equipment rentals are very reasonably priced. The staff is always helpful. Recommend s you shop this locally owned store before going to KC to a chain store.

i called requesting please allow me to arrive 1 or 2 min late, i very much needed to return 2 small…read moreitems for a personal emergency. the highway exit on 71 hwy was closed for construction wasn't closed today earlier, but it was closed now therefore making me late to return. I need to return to the fact that I have somewhere to go. I shop frequently here like real frequently. It's even just some compassion but I would like to have done it. I can't do it. She was cold about it. Zero points customer service . It's not what the news is or what the scenario is, but it's how you deliver it. You can make anything

Doesn't carry ground contact 2x6 or 2x10 of ANY length. So you can buy cedar for moisture resistant…read morebut if it's actually ground contact you have to go to a different store lol. Great job corporate

This place is second generation owned and the owners are almost always there, and if not someone…read morethat has been there sometime will be. They will greet you at the door, ask what you need and then take you to the correct section or help you solve your hardware dilemma. They will mix your paint, fix your screen, sell you a last minute gift or Christmas decoration. This is as "old timey" as it gets. American entrepreneurism at it's finest.

The only place in town where they were willing to help me. As soon as I walked in the door, I was…read moregreeted, assisted, and walked to what I was looking for. Great store!

As someone who really isn't that much into heavy duty home improvement, I like Lowe's better than…read moreHome Depot, because I can get more soft line stuff for the house without feeling like I need to be a contractor in order to be legit. However, this review is for a specific service of Lowe's, mainly their live Christmas tree selection. In all our years of living in Southern California (San Diego) we never had a problem finding live trees. There were lots on every corner and many, many stores also sold them. Targets, CVS...you name it, and there were live trees propped outside, waiting to be bought. Imagine our surprise to come to the midwest and find live trees scarce! I can't tell you how many stores we drove to that first year, trying to find someone who had something other than the artificial trees. Again, I have to marvel at how ironic it is that metropolitan San Diego would win over the heart of the midwest for finding live trees! Thankfully, Lowe's is close by and they have a nice selection. This year we chose an 8 ft. Frasier pine and that tree stayed fresh and fragrant from the first day of December right on up til January 2. Same with our tree last year. So, I'm giving credit to Lowe's for having such a beautiful assortment of trees and for making sure they are fresh. And as an aside, when we purchased the tree, everyone in that area was super friendly and helpful. They cut off the bottom of the tree, trimmed a few wild branches and then bagged it for us, all with a smile.

Completely incompetent department and zero follow-through. I…read morecame here to order a 5-panel Jeld-Wen door and handed them every exact spec and my contact info. I waited 10 days and heard absolutely nothing. When I went back to check on it, the entire department was totally abandoned. I had to get someone from another section to page help and stood around waiting like an idiot. When someone finally checked the system, they had absolutely nothing on file. The order was never even entered. No doubt a trickle down affect from store leadership but Nicole Klinger is the supervisor of this department and she is completely failing Lowe's customers. Leaving a department empty and totally dropping the ball on a customer's order is pathetic and it's noted! Earn that paycheck Supervisor!

Menards is a random supplies store that has almost everything for your house. From clothing,…read morehousehold cleaning supplies, lights, furniture, snacks, food, and plenty more. I do love their sales from time to time and their rebate is a hit or miss for us. Sometimes it's good deal but you have to wait for months for your rebates. Overall, I like the service and the value here.

The paint team is always so helpful, knowledgeable, and kind. I come back because of the customer…read moreservice. They have an amazing selection of indoor and outdoor paint, so many colors, and price points.

I love this store. Feldman's has lawn and garden supplies and other items not found elsewhere…read more Normal Kansas City area junk yard attitude but we're used to that. Thank you!

I was in your Liberty store on 5/20/26. Went to bird section and 2 young employees were standing…read morearound and it looked like they were flirting with each other. I asked where the squirrel poisons were and they seemed irritated with me for even interfering with their conversation. The young lady pointed me to aisle 35. Went to check out and this was my interaction with cashier --- Cashier : did you find everything you were looking for? ME: No, I didn't. Cashier: Ok What the heck? Do you not train your employees in customer service or at the very least how to interact with buyers. Don't they understand that I am the one contributing to their paychecks. I don't understand whether Feldman's doesn't care or the employees aren't being trained. Ugh!!!

I stopped by Sutherlands to check out their plant sale and was glad I did, as I found some great…read moredeals on Boston ferns for $9.99 each. They had a large variety of ferns to choose from, as well as tomato plants and hanging baskets. If you're in the area, I recommend stopping by Sutherlands at 16665 W. 151st St., Olathe, KS. They're open Monday through Saturday from 7:30 AM to 8 PM and Sunday from 9 AM to 5 PM.

This store is so helpful- I wasn't for sure how to use my garden center coupons and they helped me…read morewith that. They made sure I got points on my account and we're just all around super helpful.

I have brought my 4 little ones to shop here twice now. It is my big kids' favorite store! Very…read moreclean, well-organized and beautifully stocked. Found everything we needed and more. Service was above-and-beyond and felt "small town friendly." We are grateful for Running Horse Ranch and Home!

Just read the other review's, they are spot on with this experience of attempting to shop there. It…read moreis a fair store yet the family attitudes run most patrons off. Additionally "NEXTDOOR" is flooded with similar stories of their experience.

Went in for a BBQ propane tank fill and left impressed!…read more Stop by Liberty Rental 4 U for all your rental needs. This is a true local small business that really appreciates the customer. Never do a propane exchange again! They fill you BBQ propane tank to the full 20lbs for cheaper than the 15lbs you get from the exchange places.

As a business Owner this is how a business should be! I rented a trencher and paid for 2 days…read moreupfront. I returned the next morning but no one was at the store for the return like I was told there would be even due to restricted hours of business. (Closed Tues & Wed) I kept the machine and tried to return it Wed morning. The Owner was there and returned it in for me. He said he would give me a refund for the extra day I paid for and he would email me the receipt with a refund for the extra day I paid for. I had both within 30 minutes. Wow quick! Friendly, No hassle customer service, good quality products.