No longer a customer after over 25 years of shopping there through good and bad management. Do not…read morerent equipment from them, they will charge you for service and repairs due to previous rentals and claim you abused the equipment. I rented a Toro Dingo recently, used it three hours to grade dirt then moved four rocks, all under 300 lbs., well under the max lifting capacity of the Dingo and it started leaking hydraulic fluid all over my driveway and yard. I was told I may be responsible for the repairs, when they picked it up and that they would let me know. They let me know only by charging my credit card an additional $450. When I questioned them about it, one of the teenagers working there showed me a large piece of plastic that had been jammed into the undercarriage by a previous rental. It looked to be a piece of above ground swimming pool that was probably crushed into a dumpster with the machine. I work in commercial construction and use this type of equipment all of the time, there is no way anything I did would have caused this failure. The particular model of Dingo they rent is known on equipment forums for leaking, something I found out after the rental. My wife and I will no longer shop there in the future. We probably made purchases on average once or twice a week the last 25 years. No more. We will drive to KC, Liberty, Gladstone or St. Joe from now on, no matter what and support competing businesses. The $450 I was charged for repairs is going to buy a lot of great marketing. My wife is a local business owner since 2000 and I work around Smithville and the entire KC metro area. We will be sharing our experience with anyone local and beyond. Over the last six or seven years, we have made a point to shop there since the local alderman approved a TIF, granting a significant tax advantage to another competitive hardware store. Prior to the passage of the TIF, we opposed its approval because all local businesses should be subject to the same rules and the aldermen want to play favorites. If you need to rent equipment, go through United, Sunbelt or Home Depot, better service and they won't make you pay for previous abuse or damage.

Nice folks, very helpful. Got everything I needed in one trip…read more They even have a discount card program.

I can always seem to find what I am looking for and the help are generally helpful. Recommend…read moreshopping here.

There is no better place for my jewelry tools, at this price point. Friendly staff. They don't…read morehover, and they don't avoid questions when I have them. No nonsense. Tools galore! My fave, you ask? My double barreled rock tumbler. Found it for half the price of any other jewelry supplier, and it works beautifully.

First no one answered the phone on 9/15/23 after two attempts calling back after 5 mins apart at…read morethe Bonner Springs Grass Pad location. I then called Olathe Grass Pad location and they answered the phone right away and got the price over the phone. I went to the Bonner Springs Grass Pad location and the girl working the register I asked why no one could answer the phone when apparantly there were 3 workers including her not doing anything but standing at the register. Her smart ass reply was we are short handed, well it didn't look that way to me when no one (3 employees) was doing anything but standing at the register. The other issue is that the girl was really a smart ass won't be back cause I asked why I couldn't use my discount for being a veteran and her reply is that there was already a discount for a 50lb bag of Heat Wave. You also have raised the prices since I bought grass seed there and in the last 2 years I looked and her smart ass said they hadn't not true at all. Due to her smart ass remarks I won't be back, I was in a time crunch for my landscaper to lay seed so I bought it but I won't be back anymore I will go to somewhere else for my grass seed from now on. Good luck with that attitude if I was a manager I fire her ass immediately.

Great place to get the help you need for your lawn. They are willing to spend time explaining all…read moreoptions.

I was referred to Harbor Freight Tools by my brother-in-law for a specific set of drill bits…read more After some browsing I found what I went in for. They have a wide array of tools and pricing was very reasonable. Moreover, checkout was courteous, friendly and efficient. I'll go back next time the need arises and recommend you do too.

Staff are super friendly and knowledgeable. Tools are decent quality and generally lower priced…read morethan that of other locations. Even when Harbor Freight is super busy and all the cashier's are full with a line, you can still find an employee in the store who is willing to assist you.

I've always loved Homegoods. It's the next best thing to home furnishings store and Bed Bath and…read morebeyond! If find Sono that catches your eye, don't be shy because you may not find it again! My shopping goal was two framed wall pictures. It's definitely cheaper to reframing your own piece of art. This stores shelves were stocked. It's not messy, very organized. I ventured down other aisles and I located a throw that I didn't need but wanted. Line wasn't too long, most other shoppers were eyeing the displays in checkout line. Our cashier, Patricia was friendly and checked us out promptly.

I always find something that I wouldn't have otherwise known I needed within the confines of these…read morewalls. They have a great snack/healthy beverage section, and the most insane selection of (early) Halloween decor. It's a lot lower stress than our local target, and you can find some steals!

They carry a nice variety of plants. Every time I go in with either a question or looking for a…read morecertain type of plant there is someone to help me find just what I need.

Would highly recommend! The plants here are in great shape, reasonably priced, and offer a huge…read morevariety. The workers were very helpful and offered some great insight for our project. This location is smaller than the Overland Park location and because of that offers a smaller variety of "extras" such as pots and knickknacks.

just had Alex deliver a new Weber gas grill to my home in Blue Springs. He was absolutely the best…read more- kind, professional, and friendly, and went above and beyond by going over various components of the grill and how they worked. Kudos to this fine young man for a job well done.

Stopped in to grab a few items and was helped by Tommy, sales associate. He was very professional…read morewell groomed and was very knowledgeable. His help was greatly appreciated.

Great deals on bird seed and suet regularly. They have many things needed for quick simple home…read morerepairs. My go to place for "housewife specials" as my husband calls them. Got lots of gardening tools from here. Staff is usually helpful but ive had some issues with them trying to not honor sale flyers posted in the store. Had to make them walk to the aisle with me on more than one occasion to prove that the price was marked lower. And the attitude of employees arguing over who's job it is to inform counter of sales or remove old tags is unprofessional. I was denied use of the bathroom with my 5 year old child because as i was told "we cant trust people." they only let her use the bathroom when i informed them i would not be cleaning any accidents off their floor. amazing how quick employees decide cleaning urine and feces is beneath them and let a child use the potty.

I gave them my mower blade for sharpening. They did an awesome job!…read moreIt came back ninja blade like sharp. Plus I got it back a day early and was a lot cheaper than a new blade