The only place to match our house paint then years later have us in their system so we can buy more…read moreno one does that. over heard some crazy things about covid by their employees which wasnt appropriate at the work place but other than that great store

After three weeks of unanswered phone calls, messages and an in-store visit,…read moreI have decided to write this review if for no other reason than to feel better after venting. A few years ago, I purchased over 20 gallons of Ultra Spec paint from this location only to discover that it started peeling in less than 5 years. I shared this information with the store manager and he told me this paint should never be recommended for painting steel pipe. I was then given a contact name and number for a Benjamin Moore representative who could tell me why the coats of paint failed. But again, after numerous phone calls and messages, no one returned my calls. In fact, when I was in the store today another customer overheard my complaint and agreed that this representative was worthless. So it appears this particular paint store has no interest in standing behind their products, especially the ones they recommended for my use. Terri W. 9/23/24

These guys are the best. Took their time showing me the difference between their paint grades…read more Value of each and correct application. Talked up the importance of prep and good tools. They had everything I needed but did not get pushy for me to buy anything. Very pleasant experience. Btw. Paint is expensive from any provider. I've done my home work visited 3 other paint sellers and believe SW to be a very good decision. Thanks for the honesty. None of that beat up the other guy just to make a sell. I'll be back to this store. Ask for Pierce

Worst experience of customer service I have EVER experienced at a business! We walked into the…read morebuilding and were promptly yelled at that we weren't allowed in the building. I have NEVER been talked to like that by an employee in my life! There were no signs on the door that you weren't allowed in and the doors were unlocked. The man who yelled at us and was so ungodly rude was Pierce, who claimed to be a manager. I will discourage anyone from shopping at this business, and I will be contacting the general manager about this experience! If there was a way to give zero stars, I would.

Ryan painted the exterior of our house and stained out deck. The work is spectacular! I just called…read morehim today to have him paint the interior off our house. Great service and prices.

August 5th had estimate done and was told I would have it by the weekend. I've called and was told…read morehe get it to me again. September and still nothing. It's good you are staying busy now but you still should be professional and keep your word. Your work ethic / integrity will follow you.

Kim in the lighting department went above and beyond to help me! Even demonstrating what I needed…read moreto do. I hope her mgr sees this post and gives this lady a raise! I was beyond impressed with her knowledge of the lighting I needed. Thx Kim

This store is a great store. Their delivery service for furniture not good. We were told in the…read morestore we would get a 5 hour delivery window. I got an email and text with the 5 hour delivery window time frame. Day of deliver, Today, they didn't show up for 9 hours. Lost a whole days work for a delivery they couldn't keep their word on the delivery time. I called the store and they said the best they could do was call the driver and see where he's at and call me back. They never called me back.

We are new to the area and need small interior walls painted. NOTHING FANCY LITERALLY 4 WALLS…read more Unfortunately we took the advice a poor guy that seemed down on his luck outside of the local store and used JR Painting & Drywall. PLEASE LET THIS BE A WARNING! John and Tesh seemed like decent people trying to build a small business (which we love to support). Unfortunately, the company is ran by incompetent frauds. After insisting we pay in cash for a "supplier discount?", we obliged by supplying payment, paint, and scheduled the date. The date comes around and nothing. no call. text. email. After multiple contact attempts, I masked the call and finally got through, only to be told 100 excuses. Whatever right? Let's get the job done. The next day the "crew" arrived (2 teenage kids) and after a quick introduction we left them be only to return to an unfinished job, missing supplies, trash, and cigs tossed on the INTERIOR FLOOR. I suspect these fraudsters may be running multiple operations. Please do your research before hiring contractors. We've learned our lesson. Buy once/cry once.

JR did a great job fixing my parking lot fender bender at a great price. I have a car with pearl…read morepaint and it matched perfectly when done, not an easy feat.

I contacted Jim at Midwest retail services for an estimate on repairing my deck that was old and…read morein poor shape. He was very knowledgeable and gave me a very detailed proposal which I appreciated. His crew came in and did an amazing job on the deck. They worked hard and showed up each day. Jim always communicated to let me know what time they would be here. They were very respectful and helpful. When they completed the project and left, you couldn't even tell I had a crew here. Their cleanup was impeccable. I highly recommend their services.

Midwest Retail Services has done many different projects for me over the years. Their core business…read moreis around painting and staining, but they do a lot more than that. I always know if they do the job, it will come out perfect.

I personally would not shop here as the atmosphere is very toxic. A higher up named Terris has…read morerepeatedly humiliated and belittled lower tier employees in front of other customers through yelling and picking on them. The assistant managers have a history of a power complex they would abuse their power on their co-workers. There are some people who have worked there who were genuine and really cared about their job, but those workers leave because of the stress from the managers and management not upholding their promises and lying about the promises. The company is ran by greed and deceit as Sahrene (the owner) only cares about what goes in her wallet, even if it means the workers get skimped out on their paychecks. Employees will get heavily penalized for honest mistakes (and sometimes fired for mistakes) while Sahrene Feldman gets away with coming into the office, belligerently drunk and yelling, saying she wants to fire all of the office workers while being escorted out of the store. This company is very harmful. You can do your job and be good at it, all the while being told you are expendable. I would be weary of this company as the owners have a history of issues as Dan Feldman (Sahrene's father) has used sexual coercion with managers (before he handed ownership to his daughter). This company is not to be trusted. Not to mention the enormous amounts of OHSA violations that they choose to ignore; only one person being forklift certified who is barely at the store, and many more that are genuinely concerning for employee safety, of the lack of. I would also be very cautious about buying any livestock from this company as animals get sick left and right with little to no sanitation and unhealthy living conditions. The animals there are seen as a 'second thought'. The store manager Zach only got a vet involved for the sick goats when multiple employees got together and explained they were dying. Zach was planning on selling them regardless of their condition as he stated "They can be someone else's problem, we don't have a vet for them. This isn't worth my time." I nice family came into the store and bought a pair of goats, which turned out to be very sick. The family came back to tell management and Zach told them he couldn't do anything about it. Many people came back to exchange chicks as they would die left and right, infecting the established flock.

I love Feldman's clothes. It makes me feel like I'm in Nashville on the strip. Really it's a fun…read morestore. The clothes are actually top of the line. The staff are kind and helpful. Plus, I use this store to bring my 3.5 lb puppy on a 6 foot leash, into for socialization skills (always buy something too). It makes the staff smile.