We are beyond grateful for Russell and Sons! Within just a couple of hours, they drove all the way…read moreto Concho, Arizona to help a friend of mine whose water heater had stopped working. So many contractors don't even want to make the trip out to Concho, but they did -- and with such a positive attitude. What initially seemed like a water heater issue turned out to be a serious wiring problem. Not only did they quickly diagnose and fix it, but they also repaired faulty wiring to another appliance. Their expertise and thoroughness likely prevented a potential house fire. Thanks to Russell and Sons, an entire family now has warm water and, more importantly, a safer home. We are incredibly thankful for their prompt response, professionalism, and willingness to go the extra mile. Highly recommend!

Oh my, these guys are AWESOME! The tech arrived within 2 hours to repair my a/c unit. I am so…read moregrateful for their service. Thank you! !

Dylan, the technician was courteous and took the time to answer our questions. He did a thorough…read morejob checking out HVAC system and showed us how to change the filter and do other preventive measures ourselves.

This is a review and recommendation for Rick at George Henry Heating & Cooling. Rick is a…read moretechnician at George Henry H & C, he is very knowledgeable, professional and dedicated. We endorse him without reservation. We had asked for a quote to replace our air conditioning/heating unit. Rick arrived promptly and in uniform (shirt and trousers). There are very few techs, who show up easy to identify the company they work for by their appearance. After introducing himself and confirming the purpose of the visit, Rick went right to it. He identified quickly that our AC unit, and consequently the air return opening in the ceiling, is too small for the house square footage. He also advised us that the air flow in the current ducts is too low by taking a meter reading. In fact, each of his observations was based on readings from devices, not personal guesses. In our parting discussion, Rick noted in detail an additional aspect of our cooling system, which is no longer compliant with industry standards and how we could address it. Rick completed a fairly thorough investigation of our system and presented his findings and his suggested resolutions in a way we could understand. It's one thing to be a thorough expert, but it's quite another to be able to explain the findings in a way that the customer(s) will be able to make an educated decision how to proceed. We are very glad we spoke with Rick of George Henry Heating & Cooling!

My septic tank began to overflow from it's single riser. I called Roto-Rooter, and Evan said he…read morecould come out the next day. He showed up exactly when he said he would, pumped the tank and cleaned the filter. He showed me where the filter was located and said that it should be cleaned regularly, something I was never told by the installer. I asked whether we could install a second riser on the tank for easier access to pump it next time since the access lid didn't have a riser and it had to be dug up. He said that's what he would do and offered to buy the parts for me since I wanted to do it myself. He got the parts, and it was an easy install. Overall, top quality service, and I will be calling next time I need any plumbing work.

I had a backed up septic tank. My plumber suggested I contact Roto Rooter. They responded the same…read moreDay. They had a problem locating the clean out but stuck with it until they found and pumped it. I found them excellent to work with and would highly recommend them.

They took my money and never came to do job. Iam going to take action and report to ROC. Chris…read moremade a bunch of excuses. This is terrible!!!!!!!!!!!!!!!

They never finished the job diagnosed the wrong issue broke a pipe owe me 50 and now there is a…read morebigger issue withe the clean out they left unplugged.

Oral agreement with Nate to install a tankless water heater. He removed the standard water heater…read moreand we agreed to open the wall and lower the water lines. He missed the fact the system needed direct eclectrical. He infomed my wife that he would be back later once the drywall and electical was compelted. Nate then told my wife teh next day that he didnt want to complete the job and that he wasn't coming back. So, now ... no hot water in the house in December. Show Low is too small to have contactors not honor their agreements. I tried to speak with him but he would not take my calls. All I got was a text saying he was not finishing the job. NO EXPLINATION.

We need a new water heater for a mobile home. I messaged Nathan from White Mountain Water Heater…read moreand he messaged quickly with in the hour. He was able to fit me in on the service schedule with a few days. On service day, Nathan and his wife (love seeing small businesses that is a family thing) arrived on time. They got to work right away. We choose to go with White Mountain water heater because the 2 year warranty they provide on the Bradford white heater installed bonus 6 year warranty with the manufacturer. Once the water was installed, Nathan explained what the different parts on the water heater and how to work the thermostats. He also gave us great advice on how to maintain our water new water heater. White Mountain Water Heater also gave us a Soap set as a Thank You Gift for support their small business. I would highly recommend them for any of your plumbing needs!!!!!

******BUYER BEWARE****** Was in a pinch. Due to miscommunication, the septic inspection wasn't…read moreordered previously and we were nearing our closing date. Needed a septic inspection on a rush. Never heard of Bryan or Small Beginnings but was in a pickle and reached out to see if they could help me and my clients out. Bryan (owner?) seemed nice enough on the phone and said he could make it happen, which I was very grateful for. He said he'd charge a $250 fee to get me "to the front of the line" so we could close on time. No issue there, totally understood the extra fee and appreciated that he was willing to help us in a pinch. That's about where anything positive with Small Beginnings ended. Bryan did the inspection. He provided the report. We should have been good to go from there. Unfortunately, the report was full of confusing data that caused everything to come to a screeching halt!!! For starters, he marked "Operational" on the report, not "Operational With Concerns". Normally this is great news. The problem with this, though, is that he then proceeded to hand write in multiple concerns about the system on the report. What?!!! He marked that the system was "watertight", but then he proceeded to write in two different places on the report that there were leaks. What??!! As you can imagine, this confused everyone who read his report, including the buyer of the home. We sent the report to the company that installed the unit (it was only a year old!) and they were equally confused by Bryan's report. They deal with septic tanks for a living! THEY were confused. Due to the lack of clarity on the report, the buyer would not close until the repairs were addressed. The problem was, nobody knew what repairs actually needed to be made. The closing date was pushed back (making the $250 we paid to rush things a total waste of money). My client reached out to the installer and he confirmed that he would go out and address the issue. He told her that it wasn't really an issue and that it was operating exactly the way it should be operating, and that Bryan was incorrect in the way he drafted his report, but he would go out and confirm no issues existed. There would not be a charge for this. Bryan then told my client that he would take care of the repairs, which she was grateful for. Her thought was that clearly Bryan was the only person who understood what repairs supposedly needed to be made, so having him address them made sense. He did not disclose that he would be charging anything more to do this. Had he been transparent and done so, she would have promptly told him that she would just have the installer go out at no cost. He didn't even go on site, just made some calls and had one of his guys go out. After closing, my client noticed that Bryan had charged an ADDITIONAL $250 to make these so-called "repairs". When I reached out to him about it and asked why it was not disclosed, he called my client and gave her a hard time and talked about how he "moved mountains" for us to get the inspection done, blah, blah, blah. He would not refund the excess $250. So to recap: Bryan says he can get it done so we can close on time and charges me $250 to do so. Bryan writes a terrible report that is confusing even to a seasoned septic company owner, which causes us to miss our closing date. Bryan then proceeds to price gouge and take advantage of the situation by charging my client an ADDITIONAL $250 to go out and fix the mess that his lack of communication and professionalism caused in the first place. And when this was presented to him and a request for a $250 refund was made (I'd argue a $500 refund was justified given that he failed to get it done in time to close as promised), he gave me an attitude and refused. Bottom line, this guy has ZERO integrity and I would NOT do business with him! We were grateful that Bryan was willing to "move mountains" to help us get this thing closed in time, I understood and had no issue with paying him an extra $250 due to the rush. What I DO have a problem with is a business that fails in the way they deliver what was paid for, that failure causes delays and additional issues, and then that same business isn't humble enough to acknowledge that they caused the issue and then has the audacity to CHARGE AN ADDITIONAL FEE to clean up the mess their lack of attention to detail caused in the first place! SERIOUSLY? This was the first and DEFINITELY THE LAST TIME I will be using the services of Small Beginnings. Given that non-approved extra fees were added that were not disclosed up front, and the terrible attitude that Bryan displayed when his lack of professionalism and integrity was called out, I'd caution anyone looking for septic services to think twice before using this company. If not for being in a rush, I would have done more research about Small Beginnings. Based on feedback I've received from others in my industry about SB since, I realize I was doomed the minute Bryan answered my call!

Had an issue with Septic system in Forest Lakes and Michael came out today to take a look. Fixed…read morethe issue, even stuck around to make sure it was working properly. Best customer service I've received in years. highly recommend!!

I had them put a roof on my pergola. They did a great job, however when it started leaking they…read morewould not respond to my requests to get it repaired. Totally blew me off.

From the owner: We are a small family owned and operated Electrical and General Contracting company. We offer an…read morearray of construction services, small to large, just ask and we will be happy to help. We are licensed, Bonded, and Insured ROC#354137 and ROC#357894. We strive to provide quality work, while working efficiently. In the future, we hope to be a name in your home, that you can count on and trust.

Quality Septic did an excellent job pumping my septic tank. Will definitely use them in the futureread more

Fast response. Included all the information that was needed…read more Came out to provide the service earlier than promised. Worked quickly and professionally. Left the jobsite clean and even cleared the area around the septic tank caps. Highly recommend this service for your needs. Excellent service.