1. Russell & sons

1. Russell & sons

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Response time

5 hours

Response rate

100%

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Photo of Lisa S.
15
27
24

5 months ago

Helpful 1
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1 month ago

Oh my, these guys are AWESOME! The tech arrived within 2 hours to repair my a/c unit. I am so grateful for their service. Thank you! !

Helpful 0
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2 years ago

Helpful 2
Thanks 1
Love this 2
Oh no 0

9 months ago

This is a really nice, courteous and responsive company. They've helped us out a couple of times now, and we haven't been disappointed.

Helpful 0
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1 year ago

Outstanding response. At end of day I didn't need their services but they certainly were helpful and responsive.

Helpful 0
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Photo of Lee G.
2
41
3

1 year ago

Helpful 2
Thanks 2
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
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Oh no 1

1 year ago

Helpful 1
Thanks 0
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2 years ago

Helpful 1
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Ask the Community - Russell & sons

Bianco Plumbing

Bianco Plumbing

4.8
(50 reviews)

We had an outstanding experience with Bianco Plumbing! This was a major project that required…read moredigging 16 feet deep to make our sewer connection--something very few crews have the equipment or expertise to handle. They coordinated everything with the county, safely redirected traffic, tore up and repaired a paved road, and dug and installed the sewer lines all the way to our house. What really impressed us was how efficiently everything was completed. Despite the complexity of the project, the entire job was finished in just two days without sacrificing quality. A huge thank you to Eric, Walker, and young Danny. They were professional, hardworking, and communicated with us every step of the way. They took the time to explain what they were doing and why, while also being mindful of our property lines and making sure everything was done correctly. Watching this crew work was impressive. It was clear they had the specialized equipment, experience, and teamwork to tackle a job that many contractors simply couldn't. They made a very challenging project look easy while delivering exceptional workmanship and customer service. We highly recommend Bianco Plumbing to anyone looking for a knowledgeable, capable, and trustworthy team. They exceeded our expectations, and we couldn't be happier with the results!

Bianco has been our go-to for years! Always on time; always courteous; quality workmanship. Here's…read morethey're latest project; rebuilding our well house plumbing with stainless steel. Highly recommend them!

White Mountain Water Heaters

White Mountain Water Heaters

4.3
(6 reviews)

Oral agreement with Nate to install a tankless water heater. He removed the standard water heater…read moreand we agreed to open the wall and lower the water lines. He missed the fact the system needed direct eclectrical. He infomed my wife that he would be back later once the drywall and electical was compelted. Nate then told my wife teh next day that he didnt want to complete the job and that he wasn't coming back. So, now ... no hot water in the house in December. Show Low is too small to have contactors not honor their agreements. I tried to speak with him but he would not take my calls. All I got was a text saying he was not finishing the job. NO EXPLINATION.

We need a new water heater for a mobile home. I messaged Nathan from White Mountain Water Heater…read moreand he messaged quickly with in the hour. He was able to fit me in on the service schedule with a few days. On service day, Nathan and his wife (love seeing small businesses that is a family thing) arrived on time. They got to work right away. We choose to go with White Mountain water heater because the 2 year warranty they provide on the Bradford white heater installed bonus 6 year warranty with the manufacturer. Once the water was installed, Nathan explained what the different parts on the water heater and how to work the thermostats. He also gave us great advice on how to maintain our water new water heater. White Mountain Water Heater also gave us a Soap set as a Thank You Gift for support their small business. I would highly recommend them for any of your plumbing needs!!!!!

Russell & sons - hvac - Updated July 2026

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