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Response time

5 hours

Response rate

100%

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Photo of Lisa S.
15
27
24

5 months ago

Helpful 1
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1 month ago

Oh my, these guys are AWESOME! The tech arrived within 2 hours to repair my a/c unit. I am so grateful for their service. Thank you! !

Helpful 0
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2 years ago

Helpful 2
Thanks 1
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Oh no 0

9 months ago

This is a really nice, courteous and responsive company. They've helped us out a couple of times now, and we haven't been disappointed.

Helpful 0
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1 year ago

Outstanding response. At end of day I didn't need their services but they certainly were helpful and responsive.

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Photo of Lee G.
2
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3

1 year ago

Helpful 2
Thanks 2
Love this 1
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1 year ago

Helpful 0
Thanks 0
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Oh no 1

1 year ago

Helpful 1
Thanks 0
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2 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

Ask the Community - Russell & sons

Mountain Comfort Heating & Cooling

Mountain Comfort Heating & Cooling

4.3
(19 reviews)

I'm motivated to follow up on my initial review of the complete and professional service of the…read morevery competent HVAC Company and their representative Josh Watson. After our first ever problem that Josh corrected on the spot, we followed up with maintenance offered through their care plan which brought Josh out again for a cleaning of the whole unit as well as our home vent system. Josh didn't disappoint as he methodically filmed his way both inside and out of our home. He provided complete videos of all our components ratings each key part individually, while examining them he discovered our "sequencer" only had two of its three phases working (listen to me speak HVAC lingo). When concluding his operation he gave us a written estimate to replace the defective part, checked for its availability, and confirmed an appointment with us to return. Totally seamless and very professional indeed. My wife and I are very happy to have found Mountain Comfort, Carol in the office and Josh on the road make a winning combination for all your HVAC needs, give them a call, you don't have to wait until you have a breakdown to enjoy their service!

Cold weather is about to come upon us here in Overgaard. Our furnace is 48 years old and the sensor…read morethermocouple failed. I called Mountain Comfort for help. Josh showed up just the time they said they would be here. He was able to replace the old sensor with a new one he had in inventory and we had a working 48 year old furnace keeping us warm for the winter coldness soon to arrive. The cost was more then I thought it would be if I repaired it myself but Josh did the repairs what would have taken me a full day and that is if I could even find the right thermocouple Josh did it in an hour. It was worth every penny to have such an experienced technician who knew his job so well. The important thing is it was repaired and back on line and it was repared correctly. Its operating as good as new. Thank you Josh and Mountain Comfort Heating.

Russell & sons - hvac - Updated July 2026

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