EASILY my favorite company I've ever done business with in the Valley!…read more I had a unique situation with getting a two stage whole home water filtration system added to my existing salt water softener. Brian was so knowledgeable and passionate when he came out to talk about my home's existing plumbing. When we bought the house in 2022, it was called out on our inspection report that the polyethylene piping from the main to our home should be replaced. After talking with Brian, I felt so good getting CWS to replace and redo the poly with good old copper. Michael came out a few days later and did a beautiful job installing all the copper plumbing and two stage water filtration system that includes the water pressure gauges and bypass valves (which are great to have for servicing and/or if something bad happens in the future). I highly recommend everyone get the psi pressure gauges installed ESPECIALLY with the valley having higher water pressure right now with the ongoing construction needs (which I'll talk about next). After Michael completed his job, the city of Phoenix replaced my water meter. Turns out my old water meter near the street had a leak to it. Once the water meter was replaced I noticed the psi on the gauges climbed to 100-110 (depending upon time of day). For those that don't know, plumbing likes to be in the 50-70 psi range. Anything above 90 and you should really get a plumber out to look at your pressure reducing valve (PRV). While my pressure was high, I noticed my backyard irrigation system was EXTREMELY powerful! The way the water from the main gets teed off between inside of my house and backyard pool + irrigation needs, it was obvious city of Phoenix replacing water meter was the culprit. Whenever a water meter gets replaced, they don't do a good job keeping it clean installing it where sediment will often get into the line and cause PRVs to fail. That's what happened with mine where CWS came out the next day and replaced both of my PRVs with Kyle doing a great job as well. Now, my water pressure is sitting nicely at 70 psi. I like my pressure on the higher side of that 50-70psi Lofty review but I really loved having this company update my plumbing and install the whole home 20" big blue water filtration system! They really do care about customers AND the work they do. There's a VERY GOOD reason their reviews are 5/5 on Google and Yelp! Can't beat their prices too that are VERY transparent! Great payment options and warranty as well! Also, I like the products they use since it's NOT relegated to a single manufacturer. Will recommend them to everyone.

Danny was out to change my water filter. He was extremely friendly, personable, and answered all…read moreof my questions. He arrived on time and did a very thorough job. In addition to changing my water filter, he checked the water pressure and did some other water tests. As he was doing the tests, he explained to me everything he was doing. Also, this company is easy to get a hold of by phone, and the office staff is very friendly and helpful.

I've had my full house system for 14 months and I called for my free yearly service and inspection…read more To my pleasant surprise, the tech informed me I didn't need any new filters and to wait another year, or to call if anything seems off. Both my RO system and 3-filter house system were doing their jobs. BTW, I live in peoria where the water is hard, but not as bad as some parts of AZ. For anyone considering the system, which can seem a but pricey, I say without a doubt it's worth it! I've grown so accustomed to the great water at home, whenever I go someplace else to shower (especially hotels), I can now smell the chlorine in the water (gross). Before buying, I did a ton of research and looked at a few other systems, and I'm glad I landed with Puragain.

Subject: Formal Consumer Complaint Against Puragain Water -- Failure to Provide Scheduled…read moreMaintenance and Repeated Lack of Response I am submitting a formal complaint against Puragain Water regarding its ongoing failure to provide maintenance services and respond to repeated customer inquiries. I purchased a whole-home water filtration system from Puragain Water several years ago. Since installation, the company has performed two filter replacements. My next filter replacement was due in June 2026. However, Puragain never contacted me to complete the service. Since June, I have called the company on multiple occasions attempting to arrange the overdue maintenance. Each time, I have been directed to a receptionist who states that my information will be forwarded to the scheduling department. Despite these repeated assurances, nobody from scheduling or management has contacted me. It is now October 2026, approximately four months after the expected maintenance date, and I remain unable to obtain service for a filtration system installed by this company. This situation is especially concerning because the system is installed directly into my home's water supply and requires periodic filter replacement to maintain its intended performance. I have also discovered numerous complaints from other Puragain customers describing nearly identical experiences, including missed maintenance appointments, unanswered service requests, and failures to return customer calls. I am requesting the following resolution: 1. Immediate written communication from Puragain management. 2. Prompt scheduling and completion of the overdue filter replacement. 3. Written confirmation of my system's maintenance requirements and any applicable service or warranty obligations. 4. An explanation for the repeated failure to respond to customer service requests. I am requesting that this complaint be formally documented and reviewed for potential unfair or deceptive business practices, particularly if Puragain continues to market ongoing maintenance services that it is unable or unwilling to provide. I have made reasonable attempts to resolve this matter directly with the company, without success.

Excellent experience with this group…read more Geoff came by for a visit and took the time to explain his system and how it works. The man is a straight shooter. Took his time to go over all details of the equipment as well as the installation practices. He gave us all the info and was able to answer any questions with confidence. No high pressure sales tactics. He let us come to a conclusion on our own. Scheduling was quick and seamless. His plumber partner, James, was also very pleasant. Good company here.

Geoff, with Maverick Water Symptoms, came today to check our water softener. His expertise and…read moreknowledge of the local water quality amazed us, as well as his explanation of the types of water softener and water conditioner systems and their components. Above all, we appreciated his honesty in showing us that our softener system is performing at 90% and not in need of a new one yet. We WILL be purchasing from Geoff when the time comes.

Booked a water testing appointment at Lowe's and had Robert from Clean H2OPros come out today…read more Professional, no BS, transparent and very knowledgeable in contaminants and also the treatment options. Went though a number of science-backed evidence/reasons on why AZ water is still poor quality from the source - amazing that the State doesn't take water quality seriously - it really is an eye opener! Provided information on various treatment systems including discussion the potential locations for the system install. Regardless, better quality water in our house is a must and it was a decision I think we will not regret.

Unfortunately, I have to write an honest poor review. I have a Hague Water Softener and it's been…read morenothing but trouble since the day I bought it. It's still under warranty yet. I get a cost to replace the whole unit that failed on its own accord of $1700. In addition to that I had to pay $160 service fee for them to look at the unit when it could've easily been diagnosed over the phone. Another point I would like to make, do not buy a Hague Water Softener. It's not built for Arizona water and don't fall into the sneaky trap of needing water pressure reducer installed. It's a trick that they can use to charge you even more money because they have to install a new one. If you really need a new one, verify yourself with a pressure gauge and they're super easy to replace as they are union in and not soldered in.

Came early (like when does that ever happen?) and were super speedy…read more I do wish they would've asked if they should wear boot covers because we are a no-shoe house, but I don't think most places would consider that standard protocol. They detected the leak quickly and charged me $88. Great experience, nice people, speedy service.

Delta did an amazing job in our Home. We actually ended up referring them to quite a few family…read moreand friends who had similar great experiences. Prompt, on time and what I liked the most was that they are truly family owned and operated.

Called Armstrong plumbing and talked to Roger, told him I had a hose bib leaking and water was…read moregetting into the house. He asked what time was good for me and his plumber, Chris, showed up right on time and got the job done quickly and then cleaned up after. By the way, once he got the wall open, it was apparent the last plumber didn't do the job right, want it done right the first time, then Call Armstrong plumbing first! I don't know that I would call anyone else

I called for an emergency water leak in a copper pipe under the kitchen sink and was pleasantly…read moresurprised to speak with someone who could answer my questions, not just schedule an appointment. Roger was very helpful and got a technician out same day, on a weekend. Chris made our repair and was awesome to work with. He was diligent, thorough, and worked diligently to make a complex repair. So grateful to have found a truly honest, fair priced, and locally owned company that we're confident calling again if/when we have a plumbing need.

I would highly recommend Johnnie and HWHS! My water heater broke and Johnnie replaced it the next…read moreday for an extremely reasonable price (big companies were quoting me 3x as much). It's great to have found an honest plumber that I can work with in the future. 10/10 HIGHLY RECOMMEND!!

From the owner: URL: heatwave.plumbing ||…read more Heatwave Plumbing is a small, local business with Expert Plumbing Solutions - Your Forever Plumber and trusted partner for reliable plumbing services. Our dedicated team of skilled professionals deliver top-notch plumbing solutions tailored to meet your needs. From tankless water heater installation, leak repair and pipe installations to comprehensive system maintenance, we prioritize quality, efficiency, and customer satisfaction. Contact us for prompt and dependable plumbing services you can count on! Guarantee Warranty

Matt was on time for both the estimate and the installation of my water softener. Excellent work…read moreand clean up of the old softener. Highly recommend this business

I was a customer of Matt's, Delightful Waters, for almost 15 years. He is a very nice man but I…read morefinally decided to "move on". Matt runs his business, in my opinion, an old fashioned way. He only accepts cash or checks, no credit or debit cards. He makes his appointments usually on Fridays for the next week. Then returns calls. So it was not unusual to hear from him requesting an appointment one week later and sometimes 2-3 weeks later. The last straw was when, after two weeks, he texted me that he had been busy with his winter visitors. A 15 year customer didn't deserve a follow up. I had, on my phone message, said I was available any day after 2:00. When I finally got a text from him he told me he would be at my home between 9 and 12:00 am. Not acceptable. So if you don't mind not getting follow up phone calls, not using credit cards, being totally dependent on his schedule, he is a good fit. For me, after 15 years, it wasn't.