Wow, the single worst experience I have ever had, with any company, ever. Say no to American Vision…read moreand to Anlin Windows. I own several properties both residential and commercial, and I have never experienced anything even close to this bad. My house will never be the same because of American Vision Windows, and our whole life was completely disrupted for over a month and a half instead of the 3 days quoted, because of negligent mistake after negligent mistake some of which posed serious risk to my home and the wellbeing of my family, and time and time again management showed they could care less. They installed multiple warped windows into my home that were so warped they wouldn't open - and somehow did not realize this until after the fact - until after they cut out the old ones, and installed the warped ones. Both Anlin the manufacturer and American Vision Windows the installer failed to do any quality check. The Anlin Malibu sliding door they installed they are saying is fine, but it takes over 20 pounds of force to open when industry standards are around 3-8 pounds. Broken roof tiles and solar lights. Stucco job was terrible, completely uneven, crooked pop outs, big stucco gaps in some areas and then stucco all over the window frames in others and stucco. Almost 2 months later, every time I go outside, I discover something new that they got stucco all over or more trash that was left behind. Stucco all over my window frames, Door Trim, Patio Furniture, the wood slats on my gates, my shed, and more. Crooked pop outs, bent and broken window rails and this is just what I am left with after spending almost $50,000. Every time I look at the windows from the inside or the outside, I notice something new both from installation issues to manufacture defects. Bowing exterior frames immediately upon installation. Big gaps on the interior of the window between the window frame and the glass panes in the corners of the windows - can't imagine they will dampen the heat or sound with some of these gaps and the windows also have sloppy exposed silicone beads throughout. I would never buy another Anlin product or do business with American Vision - you couldn't pay me to do business with either. If you do business with them, it is very likely you will end up spending all of your spare time just to hold them accountable to do the bare minimum of what they said they would do, and even then, they have shown that they are not capable of fulfilling their commitments. It took me multiple weeks, calls with management, emails, just to get them to come back to address a dozen different issues. Like metal flashing left exposed and curled around that could easily slice my kids' feet or hands open. They left the exterior walls and stucco around my windows completely open for 3 weeks, exposed to water and pests despite multiple emails, calls, and texts. They did not add the required support under my patio door. They violated the terms of their own contract; they illegally kept my card on file and illegally charged my card $9,000 before the work was done and without my authorization. Work was started on March 12th, and supposed to be completed on March 16th. The work started on my home on March 12th as planned, but was not completed until April 11th and my house and windows are still littered with issues to this day... And after all is said and done, they will eventually reach out, admit that they did everything wrong, and then continue to do absolutely nothing about it. Trust me, pick a different company and a different product. If you don't want to go through absolute hell and spend all of your time documenting, taking pictures, calling, texting, emailing and being left with permanent issues - don't buy Anlin and don't go through American Vision Windows.