Went into store to look around and found an item we wanted to purchased. Imagine my surprise when…read moreback on the cruise ship and I look at the receipt I paid in cash with . They charge me a Misc. Charge of 3.95. Plus they charged me tax on the 3.95. DID NOT disclose upfront. CROOKS. I will never purchase from them again. Shop elsewhere.

Good variety of products and found some souvenirs for my daughter. Prices seemed fair.read more

I buy a pair of shoes every time my ship comes into Port. Love them so much. I even bought them…read morefrom their sister store in southern Oregon.

Very helpful owner and staff with solid selection of quality footwear. Everyone is made to feel…read morewelcome at Shoefly.

Jack has been at SEFW forever and he is so welcoming and easy to work with. Fair prices, great…read morecustomer service and I love that I get to support a local business.

The staff are laid back, friendly, and helpful. The prices aren't the best though. If you buy…read moreonline and ship aml it's cheaper but if time isn't on your side then this is the place to go in Juneau. I do like the thought of testing out a piece of furniture before purchasing anything so that's also a benefit of at least making it worth a visit.

I bought a pair of boots here at 50% off, but they were still $$$!!! I love them because the look…read moreis so unique, but honestly they do not feel like the best quality. The prices are about the same as a pair of UGGs but quality compared to UGG boots is subpar, like you can tell the boots wouldn't hold up in inclimate weather. The sole of the shoe is not even rubber, so I imagine they are going to wear down pretty quickly. I try not to wear them in the rain too, because they are not slip resistant. However, they will definitely keep your toes warm! Wish they had a more diverse online shop, apparently they only sell and ship their rugs online. I was looking into buying a matching purse for my boots in store, but didn't...now I'll have to wait til I go back to Alaska again!

A great gem amongst the tourist traps that are so typical at the cruise ship ports! You have to…read morewalk a little farther up the street, but less than 5 minutes. Right across from red dog saloon, which you should probably check out too. (along with deckhand Daves and the narrows bar. ) Awesome hand stitched rugs, housewares, belts, shoes... Cool place and good vibes while we were there. Everybody was friendly and didn't bug us, which was really a nice change.

Last fall, I took my car there for an oil change and wheel swap, summer to winter. 1 they put the…read morerear wheels on backwards, 2,,,, they over tightened ALL lug nuts all the way around. 1 wheel removal took just over 4 1/2 hrs. The last 3 almost 3 working days. Broken bolts, hub assemblies replaced, damaged rims from the end results of the work involved from this one incident from Southeast Mine Supply. PLEASE don't go there! Les Schwab told me that I am nowhere near the 1st person that this has happened to.

I was overdue for an oil change and had been used to Jiffy Lube for most of my life. I searched…read morearound for reviews and asked a few friends for recommendations, and they all pointed towards Southeast Mine Supply as one of the cheaper ones in Juneau. They do take walk in appointments and it was $59 for cars and small SUV's. It felt a little like a hobby shop with loud drills going, but it took less than 25 minutes (no one else in line) and I made myself right at home with some newspapers around me

Stopped in Juneau on our cruise, and were so happy to find this place. Got a shirt and sunglasses…read morefor our boy and hair clips for our girl. All change colors vividly in sunlight. Reminds me of the Hypercolor t-shirts we had when I was a kid, except this works on EVERYTHING they sell in the store. Also, unlike Hypercolor, it's not thermochromic, so it doesn't come out if you get it too hot. The effect instead is triggered by UV light. Much more dependable over the long term. Love this place!

Stopped in looking for a pair of sunglasses as mine broke. Found a selection of no more than 15…read moreall neon and color changing. Manager or whoever, said maybe I should be more secure in my masculinity because I was looking for glasses not a toy. When I asked him to repeat what he just said he said I guess you don't like pink.

Don't let the negative reviews deter you. The shop owner is to the point. I asked to try on a…read moresweatshirt and he said I could try the ones that were on hangers. There was no fitting room but he has a mirror and chair close to the register. When purchasing a sweatshirt, he informed me that returns were not accepted. The shop owner is transparent and brisk. I thought the merchandise was higher quality and the designs were cuter compared to the other gift shops in Juneau. I like that the merchandise is individually wrapped. The store is worth checking out.

what a great store, their items are different then all the many others, discounts were good and…read moreregular prices fair..a gentleman works there by himself with no help and does a great job. just a mention of looking for something and he pulls it right up. I saw the negative reviews on customer service there and thought that's just crazy. I visited here on a whim two years ago and bought my wife a jacket. on this cruise I made a beeline for here with her and it was just as awesome.

My husband saw a hat he was interested in as we were walking by so we went in. We looked around a…read morelittle but the person working never came up to greet us or see what we were interested in. My husband decided he was no longer interested. I'm not opposed to going back but definitely think customer service could be better and sales might increase, or even happen.

Really cool designs. Really friendly worker. Really friendly dog. I got a hat and a shirt here. Saw…read morelots of things that looked good but limited myself. The shirt is really soft.