The staff is friendly and the location is always clean. The wash and dry cost is reasonable and the…read moremachines are well maintained.

This place is the best at what they do !!! Hands down if you need a good place to have your clothes…read morewashed and clean for you this is it !!!! Definitely will recommend it to anyone!!!

I jus left speaking with a clifford telling me that I definitely was gonna pay for a press and…read morestarch that was not even done to the clothes..his customer service are non existent, he talked to me as if was nothing. All this for $12.50... I paid it bc the money was not the issue from the start...the workmanship was crap and his attitude was crappier especially as an owner...wat a joke! This guy is rude and obnoxious he doesn't deserve anyone's business. Please don't patronize this idiot!! I didn't wanna give 1 star it jus wouldn't let me post without it. Jerk!

This service is horrible!!! I took two Ben Marc suits to be pressed, both suits were brand new,…read moreall I asked was for them to press them. When my suits was returned to me the white suit was scorched on the inside lapel, it was torn or cut or something, not sure what happened to it. But when I returned it to them, I was told Clifford said it couldn't have happened there because it would have had an oil stain. I kept telling them this suit just came out of the box, and it was not torn scorched, or overly pressed. He refused to return any of my phone calls. His employers just kept telling me he said it was already damaged, I had just purchased the suits for ushering, and I really needed them . But the thing is I didn't even complain about the over pressed suits, I did not even make a big deal about the lapel being scorched, but I did mention it to them. But I told his employers to tell him I could not perform my duties on sun morning with a spot in the middle of my white skirt, We never had this problem when Quality cleaners was serving our clothes for over 40 years. I will not be using them again. I was told Clifford said he will reimburse me for cleaning the suit, As I stated it was not cleaned it was new, all it needed was for the wrinkles to be pressed out. HORRIBLE SERVICE AND CUSTOMER SERVICE would have rated negative 0 if it was possibly

I was in town and needed my suit dry cleaned on Friday because of wrinkles of having it in my…read moresuitcase. Dropped it off before 9am and picked it up by 5pm the same day. Excellent service.

I am so glad to have found Paragon Dry Cleaners! I have lived in the city for over a year and was…read moreunable to find a dry cleaner that was convenient, fast, affordable and reliable. Paragon is that place, located off Old Shell Road next door to Fuego, this place provided fast, friendly, excellent dry cleaning when I really needed it. Monday I needed a set of tails cleaned and I called around to see who could turn it around in the 24 hours I had. I called Paragon and a very nice lady told me if i could get it there asap, it could be done the next day. Ten minutes later I screeched into the parking lot, she wrote me a ticket, took inventory of what I was dropping off, and told me they would be ready by 4pm tomorrow. I left and returned at 4:15 as I had a ball that evening and the tails looked great, pressed, hung up, and ready to continue with the Mardi Gras festivities. I was waiting for what I was sure was going to be a plus 30 dollar bill and it was 22 bucks plus tax! So not quite thirty dollars! I was super impressed and without a doubt has earned my dry cleaning business!!!

I wish there was a way to give less than one star. My husband and I brought in a very large dry…read morecleaning order. Everything had been cleaned previously. This time they either had some new people or someone who didn't want to be working when they cleaned our clothing. They ruined a silk scarf, an Eileen Fisher Blouse, Sweater, Cocktail dress, Capri Pants, and a shawl. They pressed wrinkles into shirts. When I called they offered to reclean the items. That was a nice gesture, but I decided that they had already cost me a couple of thousand dollars since what they ruined had only been cleaned once before and was still basically new. I couldn't afford to have them ruin anything else. I hate that it happened. They had been very good in the past.

I only went here because I bought a groupon that seemed like a good deal. When I walked in with my…read morelaundry they looked at me like I had 3 heads. The woman said "uh, you know its $1.65/lb, right?" It was just one basket, not like I had 100 lbs. It took 3 days for the basket to be done. The laundry came out nicely washed and folded, but I don't think I'll go back.

Fast, reliable same-day wash, dry, and fold service. Clothes came back clean, fresh, and neatly…read morefolded. The price is great at $1.25 per pound. Only downside is they accept cash only, which can be inconvenient--but the quality and speed make it worth it.

Since I am a working mom, love the option offered here - laundry drop-off wash and fold! The owners…read moreare friendly and always do a great job in a very timely manner (50 lbs of laundry, washed, folded, and ready for pick-up in less than half a day! I drop off in the mornings or on my lunch break and pick up my laundry up at 5! As a busy, full-time working mom, this eliminates one HUGE housekeeping job for me, which I am very grateful for. Thank you.

Our dog got sick in our truck and we really needed to launder his bedding and blankets before we…read morecontinued on our trip The laundry service at our hotel was out of service so I brought his stuff here It is coin operated, and their coin exchanger will take denominations up to $20. Bills. I used one of the larger washers for $5.50 It was finished in only 20-25 minutes I think I put $3.50 in the dryer. In a little over an hour, I was ready to go Highly recommend!

It's always clean and lots of machines to use. I like playing the games they have. Johnny is a…read moregreat guy and very friendly.

I had seven shirts laundered and dried at the Old Shell Road and University Boulevard location and…read morewhen I picked them up, all of the shirts had spots all over them. I asked the attendant about the problem and was told that she would have management contact me about the issue. One week later and with no response, I called again and left another message about the problem and asked for a return call. Another week passes and with still no response, I contacted the main office about my problem and was told that they weren't responsible for issues with the washers or dryers but that she worked the following morning and she would have management call me. And here I am now, no return calls to any of the messages that were left and apparently the management at Jaguar Cleaners could care less about any customer issues or complaints with their services. My advice is to save your money on this company as they could care less about their customers.

I do not know! I know nothing about dry cleaning. They need to go to an in-service somewhere…read morebecause they do not know nothing about dry cleaning either. The workers have very nice attitudes. The cleaners on Shillinger Road destroyed a pull over that was a year old. It look like someone put it in a washer. The store on Cottage Hill Road told me to drop it off two weeks ago and how I can't get it back. They keep telling me that I need to talk to the manager but she is never in the store. Like a fool I put more clothes in alone with a 300 hundred dollars coat that I purchased in January of this year one size too large and it is too small and it look like my wool coat was washed. The material don't look like it did when I placed it in the cleaners. It look like the wool was wet and it was hung out to dry. I gave them until 9:30 am today to give me an answer. I had to call Jaugar Cleaners back at 9:38 and I did not get any resolution for my problems. I was told the manger have to look at the items. Now they will have my sweater and scarf set and my new navy blue coat. By the way, they do not know anything about the sweater set.

hands-down worst, most dishonest dry cleaner i've encountered. brought in a silk ballgown to be…read moredry cleaned, and chose this business due to its convenient location. it was a very costly mistake. when i took the dress out of the protective sheath upon return, it had two enormous rips on the front. there was also a gooey, gum-like substance stuck to the bottom of the dress. when i tried to report the problem, the employee said, "are you sure you didn't wear it since you got it back?" i was dumbfounded. i had literally just gotten the dress out of their protective wrap when i noticed the damage. it was impossible to miss! i contacted kelly's immediately to say i was bringing the damaged dress in for them to see. they initially promised to attempt to "mend" the damage, but would not offer any type of refund. you can't repair ripped holes in silk! then, a short time later, they even reneged on the offer to mend it. i am out an expensive ballgown, plus the dry cleaning cost. kelly's is a low-class, incompetent business with abhorrent customer service. i am not sure how they are remain in business. whatever you do, DO NOT trust this place with any article of clothing! they are just rip-off (pun intended) artists who won't accept responsibility for their mistakes.

My boyfriend brought 3 dress shirts to this business to have cleaned/pressed. When he returned to…read morepick them up he was SHOCKED to find that they had actually written his name in INK inside the collar of his shirts!!!! WTH!!!???!!! Who does that??? He requested that they have the manager contact him and he left the shirts for them to remove the ink from where they WROTE on his shirts. I had purchased these for him and each shirt cost more than $100! The manager neither called him NOR answered his calls. When he returned to pick the shirts up he was spoken to very rudely by said manager. My bf informed them that he would be spreading the word about their business practices & advising others against using their services - he also informed the manager that he would not be back - the manager responded to those statements with "Good, that's the way we want it". So here you go Sir, I'm spreading the word too!